(212) 398-1882
253 W 42nd St
New York,
NY
10036
40.7568
-73.9884
Neighborhoods: Theater District - Times Square, Midtown
What People Are Saying About Cold Stone Creamery
The Editor
Contributor
Citysearch
In Short – Crowds of couples, teenagers and parents with toddlers press up against the long refrigerated display case at this dessert chain, where a variety of ice creams, frozen yogurts and sorbets are made in-store daily. Customers choose flavors like sweet cream, cake batter or banana, add mix-ins--ranging from candy bar chunks and Gummi bears to hot fudge and peanut butter--then servers mash it all together on a frozen slab of granite.
Avoid large orders
by blatantdream at Citysearch
We ordered a large order of ice cream cakes three days in advance for an office party. We confirmed and re-reviewed the order a day before it was scheduled to be delivered. Our delivery time was 12:30 PM and when it didn't arrive I called. The first time I called, I was put on hold then hung up on. I tried to call again and they left the phone off the hook for about half an hour. When I finally got through at 1:00 PM, they said the delivery man left 10 minutes ago. The cakes didn't arrive until 2:00 PM with one missing and all severely melting. Our offices were on 38th Street! It does not take over an hour to deliver 4 blocks. We were promised bowls and spoons and there were none. We will never order from Cold Stone again from this experience.
- Pros: Cakes were good
- Cons: Poor service, delivery slow,
Supermarket ice cream with lots of advertising on top.
by bensage2 at Citysearch
I don't know how this chain exists. Nothing special. Get a pint of Ben and Jerry's. Better ice cream and save lots of cash.
No consistent quality
by ritasoni at Citysearch
It used to be my favourite place....but its been such a long time that I have never got to taste the original Cold Stone ice-creams....German Chocolate cake used to be the best pick....but now...i guess they have forgotten their own recipe....everytime different taste....I am so disappointed...I think they dont train the new employees enough and lack the quality...very high rates...not worth it....anymore...
The Details on Cold Stone Creamery
The Extras:
Can't decide what to get? Sample one of the menu's tried-and-true combinations like apple pie a la Cold Stone, with sweet-cream ice cream, cinnamon, graham-cracker pie crust, apple-pie filling and caramel.
Category:
Restaurants, Ice Cream Parlors, Dessert Shops
Payment Methods:
Visa, MasterCard









