Alpian's Garment Care & Drycleaning

dance63

Joined 8 years ago

outstanding service and cleaning. I am in the entertainment business and attend a lot of parties. I wore my favorite dress to a cocktail party and unfortunately someone bumped into me and dropped my red (cosmo) on my off white dress. I thought this dress is reuined for sure but I brought it to Alpian's and thought they would tell me there was nothing they could do. they took the dress and when I got it back the huge stain was out and you couldn't even tell that there was anything spilled let alone a red drink on this light colored dress. Thank you Alpian Cleaners for saving my favorite Dolce Gabbana dress. You have a customer for life. I will highly recommend you to my friends and associates in my industry.

Doesn't Recommend

aovss99

Joined 6 years ago

Awful Seamstress work. This is my experience with Carmen, the seamstress at Alpians Garment care.

I was in NYC for business and for a birthday celebration. I took in a Silk georgette crepe Eileen Fisher dress that needed to be hemmed just about half an inch. I went to this person on the recommendation of another tailor at Rubrikon Tailoring, I was told she is very good, as I was hesitant taking this silk dress to a cleaners seamstress. He assured me she was very good.

First I was charged $65, when on the wall it states $35 for a dress hem ( I didn't care as long as it's a fantastic job).

I got a dress back with a hem that was wavy, uneven and puckering, and very obviously puckering and pulling in all the wrong ways. I picked up the dress at 4:30 pm Sat. I got back to my hotel very eager to see this amazing job that I was promised and I saw the awful, amateur hemming, that I could have done myself. YES, that bad!!! I called and asked if this can be fixed and they said to bring it back. Keep in mind they close at 5pm. So i take it back and after trying it on, she doesn't see anything wrong with this dress....I thought I was going mad at this point. So I ask her to fix it (because I need it for that evening, which I made sure she knows) and she said she can't, so of course at this point I'm losing my temper....Long frustrating story short, she fixed it, but again it looks like a child fixed it in home ec class, and it is still puckering and pulling. Now I have to find another seamstress to fix this awful job.

Her work is awful and as I said I could have done this, it's so bad. OHHH, and it states in writing on the cash register that no monies will be refunded for work done. No wonder they have to write that, as I'm sure they were losing cash for all the awful work they perform...AND not even an apology for this, not from her, and not from the manager of this awful place. And I lost 45 minutes from the dinner celebration. Moral of the story don't go to a cleaners tailor/seamstress as was my first gut instinct.

I am willing to send pictures to anyone interested.

Recommends

ugur k.

Joined 1 year ago

Simply the BEST!. I go out of my way to bring my clothing to Alpian's and I am very proud to say, it is worth it!!

Alpian's has always offered me world class service, world class quality cleaning, and fair pricing.

After some bad experiences at other cleaners, it is a great feeling not having to worry about my clothing when I take it to Alpian's. I recommend Alpian's to anyone who cares about their clothing.

Thank you Alpian's!!!!! The BEST!!!

Recommends

Beth C.

Joined 1 year ago

Fantastic Experience. Alpian's not only provided exceptional service, they were friendly and reliable.

I would trust them with any garment, and am confident it would be returned in pristine condition.

I have used them on incredibly delicate/fragile pieces, cocktail dresses, and more every dya pieces such as sweaters.

They never, ever let me down.

Doesn't Recommend

Blondie516

Joined 2 years ago

Awful service. This place is overpriced, has poor customer service, and employees/owner who refuse to take any responsibility (or even admit they are in charge).

I was a first-time customer, brought in three items for a basic cleaning job (black cocktail dress w/ deodorant stains, shorts with no visible stains that needed to be refreshed, and a silk top with a few small spots). When I came to pick up my items, I was told the shorts had

Recommends

Sandra Stern

Joined 2 years ago

I can't believe the service..... The first time I sent them stuff to clean, since I was just trying them out, I sent them some oldish clothes that were on their way to being Salvation Army contributions. Big mistake ... they came back looking like new and I had to wear them again for another season!

Last week I sent a new white wool sweater that had half of a bottle of Merlot spilled on it while I was on vacation. The stains had set for over a week. It just came back, with no trace of prior injury, and bright white to boot.

I hope they never go out of business.

Sandra

Doesn't Recommend

JacobCartel

Joined 2 years ago

This Place Sucks!. Really? This guys are way too expensive and rude! I'd never use them again. This is worth the time to write a review. If you want to be treated poorly and do a crappy job this is a your cleaner.

Recommends

DOCTOR B

Joined 3 years ago

From my socks to my suits Alpian's gets it right.. I am a psychologist and it does not require much analyzation to confirm Alpian's knows garment care inside and out. For wash and fold, drycleaning and tailoring, they do it all. Since I don't live in the neighborhood anymore, I really appreciate their pick up and drop off service. If you have a phobia for doing laundry, trust Alpian's to quiet your fears.

Recommends

Talala

Joined 3 years ago

Called the "Best of Citysearch" for a reason. Alpian Cleaners is simply the best in the business!

I've been using Alpian Cleaners for the last few years, and as a busy college student, I must say that Alpian's are nothing but reliable and convenient.

Let me share a story of pure greatness. I don't know any other dry cleaners, or service store in general that would be prove to be as convenient as Alpian's...

One late afternoon, I was running late coming home from class, (commuting from the Bronx in rush hour traffic, it's not so fun) I called the Alpian's to ask them if there was any way they could help me out, knowing that the store was about to close and that this traffic didn't seem to be lightening up anytime soon... The woman who answered the phone was nothing but concerned and sincere. I told her that I needed my cocktail dress for that evening and that it was so important that I had it! She explained that the last delivery guy was on his way out and that she would make sure that he got my dry cleaning and bring it over to my apartment in the next half hour. About an hour later, feeling so terrible for not making it to meet the delivery man, I walked up to my apartment to see that the delivery man was standing there with my dry cleaning! What an angel the young man was! I could see the halo shining over his head! He had waited 30+ minutes for my arrival, knowing that I needed the dry cleaning for that night. The dress was in pristine condition, everything was perfectly steamed and ready for my wear (plus, a few of the beads on the dress were strung loose, but they were ready for wear and perfectly in place.

If that's not customer service, I don't know what is.

Recommends

HyeVera

Joined 3 years ago

Alpians are the BEST. Service . . . Service . . . Service . . .

In today's dogie dog world, it is nice to deal with a company that provides a good service. Alpian Cleaners provide the service that is unlike most companies. Reliable, punctual and extremely good.

As always dropped off our clothes to be dry cleaned. My husband had told me to mention the dress shirt that was missing a button, but of course I forgot to mention it to the person at the counter. When it was time for me to pick up the dry cleaning of course I remebered about the button but not to worry, while they were cleaning the garment they had seen the missing button and replaced it.

Service . . . Service . . . Service . . .

Thanks Alpian