Arrojo Studio

(212) 242-7786

180 Varick St, Ground Fl
New York, NY 10014 40.7274 -74.0053

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Neighborhoods: SoHo, Downtown

ARROJOSTUDIO.COM

Last updated 4.01.09

Category:

Beauty Salons, Barbers

Payment Methods:

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Editor's Tips

What People Are Saying About Arrojo Studio

Featured Review

Sandra Ramani

Contributor

The Scene – Nick Arrojo transforms the style-challenged on "What Not to Wear," while former staffer Kyan gives grooming advice on "Queer Eye for the Straight Guy." Despite the media connections, this light-filled downtown salon is devoid of star attitude; the vibe is relaxed even when busy, and the jokey, supportive relationship between the down-to-earth Arrojo and his staff makes for a pleasant experience. – – The Services – With more than 20 years' experience at some of the world's top salons, Arrojo is a proponent of "intelligent cuts and color," blending…

Editor's Tips

Know Before You Go:
Weekly classes and an Academy program help school others in the master's way.
The Extras:
The U.S. Artistic Director for KMS, Arrojo uses and sells the entire pro-quality line.
ambiance
88.88999938964844% positive
  1. “There is zero customer service at this factory and the atmosphere at the salon (concrete floors and stark furnishings) are cold.”
  2. “They have amazing continuing education progammes, a very professional staff that make the salon have a friendly atmosphere.”
  3. “Anyone can feel comfortable at Arrojo Studio.”
  4. “The atmosphere was amazing, the music was terrific and everyone was so friendly.”
  5. “have curly hair and it is difficult to see any problems until it is totally dry, This time I amnot going back, I will wait for it to grow out and go back to Mud Honey, where the atmosphere can be a bit odd but you always get a good cut.”
  6. “TIm was professional, friendly and best of all-fun!”
  7. “Arrojo Studio itself has a great atmosphere.”
  8. “Makes the place really comfortable.”
  9. “went back to the color area where Shannon was warm, friendly and fun to chat with!”
drinks
100.0% positive
  1. “They offer you tea or water, the head massages are great, and the service is always attentive.”
  2. “Abby washed my hair and gave an awesome head massage; she was very nice and helpful, I was offered tea, water, magazines.”
food quality
100.0% positive
  1. “Nicole kept my length but really shaped the hair beautifully and gave it a fresh look.”
  2. “wanted a fresh new look and she gave me exactly that!”
overall
100.0% positive
  1. “Before my wedding in May, I was looking for a great place to give me a pre-wedding cut and very natural color.”
  2. “Such a great place!”
return potential
80.0% positive
  1. “Her skill is amazing, and I can't wait for my next trip to the city to go back to her.”
  2. “All in all it was a great experience - we hope to return to NYC again soon for a repeat visit.”
  3. “have curly hair and it is difficult to see any problems until it is totally dry, This time I amnot going back, I will wait for it to grow out and go back to Mud Honey, where the atmosphere can be a bit odd but you always get a good cut.”
  4. “bad experiences, won't go back!”
  5. “have been to a bunch with high ratings, and in terms of competitive price and great service, I will return to Arrojo Studio.”
service
80.43000221252441% positive
  1. “If you've ever been to Arrojo you know how busy and loud it can get and I commend their reception staff for always keeping it together.”
  2. “went back to the color area where Shannon was warm, friendly and fun to chat with!”
  3. “thought perhaps it was my own fault for choosing the less expensive levels of staff.”
  4. “The studio itself is amazing, the staff is extremely pleasant and accommodating and on top of that Rachel, my stylist, is flat out awesome.”
  5. “Its sad to know other people have such an awful taste in their mouths due to the quality of service they think they've gotten.”
  6. “just moved to NYC so I was a little intimidated about going to Arrojo Studio, but the staff was very attentive and friendly.”
  7. “P.S. pretentious staff!”
  8. “Uptight, obnoxious staff and poor service.”
  9. “The atmosphere was amazing, the music was terrific and everyone was so friendly.”
  10. “The staff is so friendly and professional!”
  11. “the service is amazing from the all staff.”
  12. “was given a free makeup touch up with Tim - so nice and warm and friendly!”
  13. “They have a great salon although I did feel slightly I was being processed through the changing facility, washing area and cut area but it was done in a friendly way.”
  14. “Once I arrived, the whole staff was friendly and helpful.”
  15. “They offer you tea or water, the head massages are great, and the service is always attentive.”
  16. “He is humble, personable, professional, attentive, creative, innovative, but most of all he'll give you an ear and his professional experience and opinion.”
  17. “just went to Arrojo last night (better on week days / crazy busy on saturdays) and had color with Ellie who was super friendly and did a great job.”
  18. “The staff is remarkably talented and they care about the clientele.”
  19. “Even the front desk was super friendly.”
  20. “don't want to ruin the reviews for this place because it seems that many people are happy with their hair results; but I'm not one of them.”
  21. “When calling to make my appointment, the staff was wonderfully helpful in helping me chose a stylist and colorist.”
  22. “My stylist, Yanny ($78 per cut) was extremely friendly and a lot of spent time to talk about what I was looking for.”
  23. “She said Vincent was rude and very rough with her hair.”
  24. “Great stylist, great salon--and every single staff person I encountered (from the person who answered the phone to the person who checked me in) made me feel welcome.”
  25. “Every Arrojo employee I've ever interacted with has been friendly and helpful.”
  26. “The staff was friendly and treat you like a star.”
  27. “TIm was professional, friendly and best of all-fun!”
  28. “can't say enough about the great staff and service but they really have to chill on the sales pitches, they are too pushy and aggressive at selling their product line.”
  29. “did not have to wait long to be seen, the entire staff was very friendly.”
  30. “The people at Arrojo Studio are awesome, totally down to earth, and know their hair.”
  31. “The salon is cool, sleek and welcoming, as are all the employees.”
  32. “even though we seem to be getting conflicting reports about our skill and service from our ex-staff (who obviously are trying to discredit us) we are committed to providing an excellent experience in a warm and inviting enviroment committed to providing t”
  33. “Place is friendly and welcoming.”
  34. “The people are extremely nice and very friendly.”
  35. “There is zero customer service at this factory and the atmosphere at the salon (concrete floors and stark furnishings) are cold.”
  36. “spa/salon...everyone is kind warm friendly dwn to earth and helpful.”
  37. “When I walked in I was greeted by a wonderful reception staff and was immediately greeted by my stylist.”
  38. “was looking for a hair salon that would offer a friendly, warm environment and also great hair advice, which I thought I would get based on Nick's persona on the show.”
  39. “They have amazing continuing education progammes, a very professional staff that make the salon have a friendly atmosphere.”
  40. “Everyone was so friendly I felt like I had been there a hundred times.”
  41. “The reception desk is always friendly and great on the phone for appt scheduling.”
  42. “What a horrible nightmare, hair is the first thing people notice about a person, and when it looks bad, it completely brings down your self esteem.”
  43. “have been to a bunch with high ratings, and in terms of competitive price and great service, I will return to Arrojo Studio.”
  44. “would really like to commend the rest of their staff for making sure I have a pleasant experience every time.”
  45. “Great service, lousy bouncers”
  46. “The staff is friendly and they always take care of you and make you feel spoiled.”
value
37.5% positive
  1. “never like salon blowouts, but Vincent's assistant was right on the money with my hair!”
  2. “Cuts with Nick are expensive, but the line is so strong, you can really go a while between cuts.”
  3. “would be more than happy to go to her at full prices.”
  4. “My only gripe - ONLY gripe - is that even with the less expensive stylists, it was a bit pricey for me.”
  5. “Besides for that price, The stylist should dry your hair.”
  6. “Arrojo - a great experience, a great value and a smashing haircut!”
  7. “With the price being so affordable, its the least I could do to thank her!”
  8. “thought perhaps it was my own fault for choosing the less expensive levels of staff.”
  9. “thought it was good value for $91.”
  10. “This is the best haircut I have ever had, and was well worth the travel and the expense.”
  11. “have been to a bunch with high ratings, and in terms of competitive price and great service, I will return to Arrojo Studio.”
  12. “got what one would expect from a hairdresser in her state, and paid full price for it.”
  13. “won't be able to get my hair done as often here, due to the price, but I think because my color and cut are so great, I'll be able to go longer between services.”
  14. “The worst part was that a blowout (with a flat iron) is not included in the price.”
  15. “This kind of salon could easily fall into that precious snobbism of pricey NYC salons.”
  16. “I've had too many bad experiences to worry about the extra money I pay for him.”
wait time
62.5% positive
  1. “Nicole seemed to know exactly what I wanted after only meeting me for a couple of minutes, I trusted I would be in good hands.”
  2. “She gave me great suggestions and was meticulious, she took a long time getting my hair just right and I left with a fabulous short hairstyle that I loved.”
  3. “Her chairside manner is easy and likeable; her slow smile and dry, quirky humor (unlike many other tighter, bleached/pixied chix who cut "short little bangs" to make you hip) make you feel like she's a friend.”
  4. “Great shampoo and scalp massage from Jenna, and Stacy took her time to give me a great blowout and quick flat iron.”
  5. “My cut was decent, but he spent 20 minutes on my hair in TOTAL and didn't even blow dry it all the way.”
  6. “did not have to wait long to be seen, the entire staff was very friendly.”
5 Star Rating: Highly Recommended

09/06/11

Bennett is the man!

by rebeeka125

I met Bennett when he was still a student at Arrojo. He was great then and is even better now since he has graduated. He listens to what you want and offers wonderful suggestions. He is very meticulous when working out layers which I love. He also gives the best shampoo/ hair massage ever! Bennett is the best!

5 Star Rating: Highly Recommended

07/25/11

I LOVE LOURDES

by AmandaDi

I heard about Lourdes at my job...I read some of her reviews online and decided to Book with her. She is the best colorist I've ever ever experienced..extremely warm, personable and a kick ass colorist. I tend to be a little anal about EVERYTHING...and she somehow convinced me to jump with her on this color experience. I really really LOVE my hair. I feel younger, hipper and a lot sexier. We did the ombre effect. Very natural fading effect on the hair. I enjoyed Arrojo very much...also the prosciuto paninni at the cafe is to die for. I'll definitely be coming back to Arrojo and to my favorite colorist Lourdes

5 Star Rating: Highly Recommended

07/19/11

CHRIS KALAFUT at Arrojo Studio, New York

by Dig Dig Dig

- It’s time this lady receives her five-star review !!

For many years I have been having long hairs. Finally, I took courage to chop it all off… a picture of Cate Blanchett in a super hot do was the trigger. Chris has been cutting my hair for quite some years now and never ever disappointed me – if anyone would do such a radical move on my looks, then it would be her! The outcome: SPECTACULAR ! Chris has done a phenomenal job on how Cate’s cut could adapt to my face and hair type (which is thick and bulky) – she always puts a lot of care in her work, but this time I noticed the many little tricks she knows to get that fun spiky look and to make my hair light and flowing, It has been weeks now and still, everyday the cut looks great. Chris is magical! She made me a very happy gal this summer !

5 Star Rating: Highly Recommended

07/14/11

NICOLE IS THE BESTTTTTTTT!!

by SassyPRican

I decided to look into Arrojo Studios after seeing him on What Not To Wear and checked out a few of the stylist on his page. I chose Nicole after reading some reviews and saw that she was on Sheer Genius. I have to say I LOVE NICOLE!! She is really nice, friendly, and just REAL...which I have to say some here are NOT!! I decided to check her out after years of going to someone who would cut my hair in layers and it pretty much looked the same with no volume. Nicole asked what I wanted and I said, make me look like a VS Model!! And that's what she did!! She took her time to cut my hair piece by piece and made sure the layers were cut correctly. My hair looked beautiful. I am now a regular and have referred many of my friends to her. They also LOVED the results. I have nothing bad to say, my experience was GREAT!!

1 Star Rating: Poor

06/12/11

Salon is a SCAM!

by adara260

I created an account to write a review for this salon because of the atrocious experience that I had here. If I could give a negative rating I would!

I went to this salon on May 27th 2011 as a hair model. I answered an ad for a FREE haircut. I corresponded with the student in several emails. At the 11th hour I was switched to her "friend." Once I got to the salon I was told there would be a fee of $25. I disputed the fee of course. The front desk girl said verbatim "we will take care of it." I took that language to mean that its taken care of.

I got the haircut. It was disgusting. It was lopsided. She did a false consultation. She asked me what I wanted but did what she wanted anyways. She didn't ask me any questions about where I part my hair, how I do my hair, my lifestyle etc. Why bother doing a consultation if you're not going to listen? It did not turn out good or even passable. The instructors even said how bad it was and how poor her consultation skills were.

At the end I was then forced to pay the fee otherwise it would be theft and I would've probably been arrested. I was also bullied into a product purchase. I had to refuse about 7 times. Seriously people? Obviously I don't want it!

I have filed a complaint with the BBB because it is false advertising. I am not a hard to please person. I just think if you advertise something the client should get it as advertised. The responses from the salon and the students involved are ridiculous and out right lies. I was appalled that people can outright lie! It only cements my opinion that the salon has faulty practices that result in negative consequences for the consumer. I am surprised that there aren't more complaints on file.

You think this will be a high end salon treatment but you're better off going somewhere else and saving your money. You will not get high end treatment or high end results.

The Details on Arrojo Studio

Place Categories:

  • great chic cut
  • best amazing haircut
  • good hair stylist
  • great hair salon experience
  • great hair salon
  • friendly whole staff
  • best brown base color
  • great place
  • great service
  • highly recommend arrojo studio
  • always amazing caramel highlights
  • love nick arrojo
  • bad haircuts
  • warm tim
  • professional colorist
  • great postshampoo head massage
  • nice everyone
  • cold atmosphere
  • extremely nice many people
  • good hands
  • extremely friendly yanny
  • full price
  • fun shannon
  • fresh new look
  • flat stylist
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