“There is zero customer service at this factory and the atmosphere at the salon (concrete floors and stark furnishings) are cold.”
“Abby washed my hair and gave an awesome head massage; she was very nice and helpful, I was offered tea, water, magazines.”
“wanted a fresh new look and she gave me exactly that!”
“Before my wedding in May, I was looking for a great place to give me a pre-wedding cut and very natural color.”
“have curly hair and it is difficult to see any problems until it is totally dry, This time I amnot going back, I will wait for it to grow out and go back to Mud Honey, where the atmosphere can be a bit odd but you always get a good cut.”
“They offer you tea or water, the head massages are great, and the service is always attentive.”
“thought it was good value for $91.”
“My cut was decent, but he spent 20 minutes on my hair in TOTAL and didn't even blow dry it all the way.”View Less
Bennett is the man!. I met Bennett when he was still a student at Arrojo. He was great then and is even better now since he has graduated. He listens to what you want and offers wonderful suggestions. He is very meticulous when working out layers which I love. He also gives the best shampoo/ hair massage ever! Bennett is the best!…
I LOVE LOURDES. I heard about Lourdes at my job...I read some of her reviews online and decided to Book with her. She is the best colorist I've ever ever experienced..extremely warm, personable and a kick ass colorist. I tend to be a little anal about EVERYTHING...and she somehow convinced me to jump with her on this color experience. I really really LOVE my hair. I feel younger, hipper and a lot sexier. We did the ombre effect. Very natural fading effect on the hair. I enjoyed Arrojo very much...also the prosciuto paninni at the cafe is to die for. I'll definitely be coming back to Arrojo and to my favorite colorist Lourdes…
CHRIS KALAFUT at Arrojo Studio, New York. - It
NICOLE IS THE BESTTTTTTTT!!. I decided to look into Arrojo Studios after seeing him on What Not To Wear and checked out a few of the stylist on his page. I chose Nicole after reading some reviews and saw that she was on Sheer Genius. I have to say I LOVE NICOLE!! She is really nice, friendly, and just REAL...which I have to say some here are NOT!! I decided to check her out after years of going to someone who would cut my hair in layers and it pretty much looked the same with no volume. Nicole asked what I wanted and I said, make me look like a VS Model!! And that's what she did!! She took her time to cut my hair piece by piece and made sure the layers were cut correctly. My hair looked beautiful. I am now a regular and have referred many of my friends to her. They also LOVED the results. I have nothing bad to say, my experience was GREAT!!…
Salon is a SCAM!.
I created an account to write a review for this salon because of the atrocious experience that I had here. If I could give a negative rating I would!
I went to this salon on May 27th 2011 as a hair model. I answered an ad for a FREE haircut. I corresponded with the student in several emails. At the 11th hour I was switched to her "friend." Once I got to the salon I was told there would be a fee of $25. I disputed the fee of course. The front desk girl said verbatim "we will take care of it." I took that language to mean that its taken care of.
I got the haircut. It was disgusting. It was lopsided. She did a false consultation. She asked me what I wanted but did what she wanted anyways. She didn't ask me any questions about where I part my hair, how I do my hair, my lifestyle etc. Why bother doing a consultation if you're not going to listen? It did not turn out good or even passable. The instructors even said how bad it was and how poor her consultation skills were.
At the end I was then forced to pay the fee otherwise it would be theft and I would've probably been arrested. I was also bullied into a product purchase. I had to refuse about 7 times. Seriously people? Obviously I don't want it!
I have filed a complaint with the BBB because it is false advertising. I am not a hard to please person. I just think if you advertise something the client should get it as advertised. The responses from the salon and the students involved are ridiculous and out right lies. I was appalled that people can outright lie! It only cements my opinion that the salon has faulty practices that result in negative consequences for the consumer. I am surprised that there aren't more complaints on file.
You think this will be a high end salon treatment but you're better off going somewhere else and saving your money. You will not get high end treatment or high end results.…
