Shobha Madison

Jassi Saved My Brows!

by RRB387

I have been going here for over a year and when I first came I had butchered eyebrows that needed HELP. Jassi has been my specialist all the way through and has brought my brows back to life with an absolutely stunning shape. I won't go anywhere else and if youre looking for a good threading - this is the place to go!

Terrible

by SarahLee1

I just had the worst experience and left here in tears. The specialist did not listen to any of my requests. She threaded and waxed more than I asked her to and I am already breaking out from it. I was very upset and told her that I specifically asked her not to wax/thread large areas of my face because I break out from it. She went on to explain to me that acne is hormonal. Seriously?? It was condescending and inappropriate. She then did a bikini wax - and I think she put hand sanitizer on the area first (ouch!). When she was done she put hydro-cortisone cream on/in the area - it really burned - I couldn't wait to get home and shower. I will never go back here. I am so angry that I have to walk around with acne on my face now because of this. I spent good money to come here and I never expected for this to happen. Especially with all the great reviews. Never again!!!

• Pros: nice place and gave me a 10% discount because I was upset
• Cons: they don't listen, I am breaking out from what they did

Karmjeet is Fantastic & Professional

by asterixie

I have been going to Karmjeet at Shobha for 3 years now, and she is always consistently fantastic. Her attention to detail and commitment to make sure that she does the best possible job never wavers.

I have been to many of the top hair removal salons, from Haven to Acqua Beauty Bar-- not only does Karmjeet Shobha do the best job, with least irritation for sensitive skin like mine-- they have the best prices!

You will not regret it- go.

• Pros: Best wax at most affordable price in town
• Cons: Not all specialists are as good

Nightmare! be warned!

by nyc4image

i will start by saying i have visited Shobha many. many times. it i s the only place i have ever gone to have a bikini wax. not to mention the dozens of friends i have sent because i trusted them so much.

This past friday i go in for a bikini waxing, it was a "specialist" who i had never seen before, but since i have always had amazing experiences with whomever i saw no problem. She was extremely rough and at one point i told her this never hurt, and this time it does. she responded with "you are not bleeding".

After the wax i can home to realize i had tons of red bumps and very short hairs. i called shobha and they told me to come back in the next day for a touch up. well as the night progressed the bumps got worse and then the redness started to appear. i had been burnt. all over. the creases of the legs were the worst part.

the next morning i call shobha., they tell me to see my derm. i explain to them my health insurance does not cover this. so they tell me to come in and have a specialist look at it.

i get there go into the room, as i am laying on the table the specialist is saying "well what do you want me to do, you are burned" then she proceeds to tell me i have sensitive skin (i do not even get ingrown hairs from a wax, ever!) so i tell her no my skin is not sensitive then she tells me it was the humidity that caused this..the last thing you want is excuses when your lower region is burned! i started to cry. she said she was very sorry someone did this to me that the wax was too hot and she pulled the strips the wrong way causeing the bumps and short hair to be left but there was nothing that could be done.

As i proceed to the receptionist (still in tears) she tells me she is sorry but she is not authorized to give me a refund and there is nothing she can do. i will have to wait for a woman named lindsey barton to call me. so i leave and spend my whole weekend putting cold compressed, aloe, and hydrocortisone. i call back later that afternoon to say i have not heard from this Lindsey and i was told she must be too busy to call me.

Today is 3 days later, i am still burned and the bumps are worse than ever. i finally heard from Lindsey today she was apologetic, but not to the extent it should have been. She offered me a refund and wants to to give them a second change. She also said they should have offered me products to help heal and given me my refund right there, none of which was done.

how could you give a place a second change that burned you?!

so after spending $57 on a wax, $16 on aloe and hydrocortisone, $22 on tend skin. i am left with a burnt lower region and spending my days with cold compresses and ointments praying i do not get scared from this nightmare.

on a side note i am not a complainer, this is the first negative review i have ever written, i just wanted to warn everyone of what happened when something goes wrong at Shobha, and the lack of customer service even if you are a loyal customer.

• Pros: none.
• Cons: they burned me, awful customer service

Had a Great Wax Here

by Evalime

Went Here for a bikini wax with Datta, was the quickest wax I have ever had, in and out in 10 minutes. Some people complained on here about the "Raw" look of the ceiling. I was in and out of there so fast I didn't have time to think about it. Price was reasonable for Manhattan. Friendly reception staff. Some people also complained about the fact that the waxer is in the room with you when you disrobe. If you are going for a bikini wax what is the point in being modest? I would definitely recommend especially Datta, she was great.