Share
(212) 696-5336
507 3rd Ave
New York,
NY
10016
40.7457
-73.978
Neighborhoods: Kips Bay, Midtown
What People Are Saying About Carl's Steaks
The Editor
Allison Austin
Citysearch
In Short – Owner Carl Provenzano opened this Murray Hill spot to fill a long-standing culinary gap: cheesesteaks. And while Carl's does the famed Philly version, with chopped beef, onions and your choice of Cheez Whiz or provolone, they also offer up a lesser-known Atlantic City version, this made with the same chopped beef and onion, but with American or provolone on a harder roll. Carb-phobes rejoice: there's a bread-free version for Atkins fanatics.
11/05/09
The worst service in the world
by jizumi at Citysearch
2 1/2 hours for a cheesesteak sandwich. Called after an hour and they said it just left. It doesn't take 1 1/2 hours to deliver. INSANE!!!!!
They don't care about the customer.
- Pros: None
- Cons: Horrible service
07/22/09
Horrible RUDE staff
by er6694 at Citysearch
Cheesesteak is great, which is why I have ordered there in the past. The past five times I have, the people are horrible. I put in an order thru the website, and 15 minutes after the delivery time they call saying they just got the order and they really prefer that people call. I had already waited an hour. Then why make it available to order over the web?!?!? Previously they have left me on hold for 10 minutes when I called to make an oder. That's why I went online to avoid the customer service.
06/18/09
Horrible, Rude Delivery
by chloe987 at Citysearch
After placing a delivery order, waiting an hour, calling to check the status, a staff member literally barked at me that the order had left and hung up on me.
The food is good here, but for whatever reason, the staff treats customers like garbage. Consider yourself warned.
- Pros: great sammies
- Cons: rude, incompetent staff
The Details on Carl's Steaks
Category:
Payment Methods:
American Express, Visa, MasterCard
