507 3RD Ave, New York, NY | Directions 1001640.745737 -73.977700
Monday 11:00 AM - 11:45 PM
Tuesday 11:00 AM - 11:45 PM
Wednesday 11:00 AM - 11:45 PM
Thursday 11:00 AM - 12:45 AM
Friday 11:00 AM - 4:00 AM
Saturday 11:00 AM - 4:00 AM
Sunday 11:00 AM - 10:45 PM
Neighborhoods: Kips Bay, Midtown
AWESOME! – Carl's steaks are amazing. I am not even big on red meat or beef in general, and after I tried their cheese steak a year ago, I am ADDICTED. It is like a drug, and I often crave it. It is like those late night cravings for White Castle, or a Taco, etc...(depending on where you live)...but worse. You HAVE to try them, but only do so if you are prepared to start an addiction! The steak is great, with warm cheese melted into it and the bread is to die for! I love Italian food and carbs and great bread...the bread is great! Good price, Great service, and amazing cheese steak. I've lived in 22 states and never found one product so addicting. Great business...nothing like thinly sliced steak, melted cheese, onions, toppings, and amazing bread to be the backbones of a wonderful product. I seriously love it. I'm slightly outside of the delivery zone, but they made a concession. Friendly people. If you go in and order, are nice and meet the staff, they are fun and very cool people. TRY IT and forget Philly...NYC has it all with Carl's!!
Never go to Carl's – Unbelievably rude staff. The sandwiches aren't that good - alot of bread, few choices and most of the time the people that work there act like they're doing you a favor. Don't be surprised if you can't call in an order because they often don't feel like picking up the phone and the manager doesn't see any problem with that. I would love to see this business close up.
terrible service for a great product – just spent 10 minutes waiting on hold to order something for a delivery. Someone picked up the phone and trather than taking my order, they said something in spanish, not realizing that I speak spanish. There question was "who's dealing with this @sshole?". I over heard everything, called back, only to hear the same question in spanish! Will never order delivery from there again
The worst service in the world – 2 1/2 hours for a cheesesteak sandwich. Called after an hour and they said it just left. It doesn't take 1 1/2 hours to deliver. INSANE!!!!!
They don't care about the customer.
Horrible RUDE staff – Cheesesteak is great, which is why I have ordered there in the past. The past five times I have, the people are horrible. I put in an order thru the website, and 15 minutes after the delivery time they call saying they just got the order and they really prefer that people call. I had already waited an hour. Then why make it available to order over the web?!?!? Previously they have left me on hold for 10 minutes when I called to make an oder. That's why I went online to avoid the customer service.
Horrible, Rude Delivery – After placing a delivery order, waiting an hour, calling to check the status, a staff member literally barked at me that the order had left and hung up on me.
The food is good here, but for whatever reason, the staff treats customers like garbage. Consider yourself warned.
Very Snobby – I just called this place's business hours. 1st, he told me that they open 10AM to 7AM, then He asked me "who's callin? company?". I said "I need those info for my boss". and he started said "tell your boss, we open 11AM to 10PM..... No Monday to Thurs day bla bla". He started speak very first, so I said "Excuse me, would you tell me again." He said "You are wasting time..." I don't know about how populer this place but I don't want go there anymore.
True to the original – For it's type, this New York/Philly cheesesteak is in a category of it's own!! Good hearty lunch or takeout!
SOOOOO GOOD – I don't know if theres anything better than a cheesesteak from Carl's @ 4:30am after bar hopping. These things are delicious... the line is out of the door usually after last call. You can choose types of cheese- true Phillie-goers usually opt for the whiz but I prefer American. They're huge too and priced very cheap, which makes this stop even more tempting. Service/staff is quick and very friendly. Grabbing one on a Friday and eating it @ home after work with a few beers=HEAVEN.
Avoid the Chicken – I live above this mouth watering place that the drunk crowd flocks to, but I have to say that the chicken cheesteaks are below average. They are famous for keeping pre-cooked chicken in a metal bin for hours at a time. i have never seen them actually cook the chicken. so stick to the beef if you go.
Having said that, people do love it......but chicken lovers beware!
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