(212) 253-2773

52 Irving Pl (nr. 17th St.)
New York, NY 10003 40.736 -73.9873

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Neighborhoods: Gramercy Park, Midtown

casamononyc.com/

Hours:

Daily 12pm-12am

Price:

$$$

Last updated 4.14.11

Category:

Restaurants

Payment Methods:

American Express, Visa, MasterCard

Restaurant Special Features:

Local Favorite, Late Night Dining, People Watching, Family Style Dining, Dine At The Bar, Bar Scene, Notable Wine List

Cuisine:

Spanish, Italian

Notable Chef:

Mario Batali

What People Are Saying About Casa Mono

Featured Review

Allison Austin

Contributor

The Scene – This bustling, energetic little corner restaurant is a pleasure, particularly for those lucky enough to snag one of the bar stools facing the kitchen, where chef and part-owner Andy Nusser leads in a remarkably well-choreographed dance. The room is compact: Tables are right next to each other, leaving just enough space for squeezing in and out. Service is knowledgeable, efficient and, with the exception of the brisk welcome at the door, pleasant. – – The Food – The tapas here are the real deal--brightly flavored and distinctive. They rise to greatness via…

Editor's Tips

Know Before You Go:
Just around the corner is Bar Jamon, a casual wine bar where a daily selection of cheeses and cured hams is available.
What to Drink:
The list is a Spanish wine-lover's dream, offering bottles by their designation of origin (D.O.) and ranging from an affordable $26 Perlat to a more fantastically priced Clos L'Ermita ($500). For the money, the full-flavored, semi-dry $12 quartino of Rottlan Torra Reserva is perfect.
ambiance
100.0% positive
  1. It is quite unfortunate because the food is so good and it is a fun place to hang out.
  2. Amazing food and great atmosphere!
  3. It is the type of place you can come with a friend or a crowd (not too big because it is a small space) for great food,incredible wine and atmosphere.
  4. This little restaurant has great food & atmosphere!
  5. The atmosphere was also nice and relaxed.
  6. ... great service, great food, great ambiance
  7. The service and ambiance is however very charming.
  8. liked the ambience of this small corner restaurant.
  9. The atmosphere is fun and hip and I've never experienced less than excellent service, from either the hosts or the waitstaff.
  10. had a fabulous time at this cozy eatery.
  11. Really the food is delicious and it is so much fun to sit at the bar and watch the chefs cook.
  12. Although it is small, it has a nice atmosphere.
  13. excellent food & atmosphere
dessert
83.33000183105469% positive
  1. cancelled. With the time restraint now gone, we went on to order more drinks and dessert.
  2. have never witnessed such a creative menu right down to dessert, bay leaves coated in sugary warm tempura batter which you are meant to scrape off with your teeth as you would an artichoke leaf.
  3. For dessert, I can't resist gobbling up the warm chocolate cake.
drinks
83.6400032043457% positive
  1. the wine quite pricy for the selections, calamary and mussels decent, but far from the Spanish style.
  2. The moral of the story is: Great wine list.
  3. cancelled. With the time restraint now gone, we went on to order more drinks and dessert.
  4. The wines we tried were quite pricey but ultimately disappointing, thus a rip off.
  5. Sommelier was incredibly rude however, snatching the wine menu out of my fiancee's hand and stomping away.
  6. The food here was very good - and we sampled quite a bit of it along with the wonderful Spanish wines - but the service.
  7. The food is amazingly tasty and definately worth the money ($7-$15 per dish) and the wine list is to-die-for.
  8. It is the type of place you can come with a friend or a crowd (not too big because it is a small space) for great food,incredible wine and atmosphere.
  9. she helped us pick the perfect wines and the tapas were outstanding.
  10. The food is just amazing, the wine selection outstanding and the service so friendly, you don't want to leave.
  11. This place is great for a late bite and a glass of wine if you're in the neighborhood (Union Square).
  12. Good wine, good food.
  13. The wine list was extensive, with a nice range of prices, and the somolier on-hand was very approachable and helpful.
  14. She could have politely asked us to finish up, but instead this sour lemon of a hostess was incredibly rude and practically pulled a glass of wine out of my friend's hand.
  15. have been to Casa Mono many times and every time after having enjoyed great food and a nice bottle of wine, I would walk away with an aftertaste left by outrageously rude hostess.
  16. The service was among the poorest I have experienced, which is very disappointing for a restaurant at which the manager suggested that it would be hard to find something at our "$60/bottle price point", when we asked him to suggest a decent value wine.
  17. we sat at the bar, and the bartender beth was extremely knowledgeable and helpful.
  18. Casa Mono serves interesting dishes (some hit, some miss), and the wine list offers a vast selection that may introduce you to something new.
  19. The wine is a bit pricey but certainly worth it.
  20. Mario Batali is just too big a name to have such a small space and I miss my neighborhood place where you could simply 'drop in' for a great piece of fish and nice glass of wine with a friend or date.
  21. Sitting at the bar was the way to go as you get to see all the delicious dishes being prepared.
  22. And the wine was perfect with our meal, I forget which one it was, but I am not worried as I know I will be back and I can find out then !
  23. loved the wine list and was blown away with the affordable prices!
  24. While I may be a big portions guy myself, I was extremely happy with the food and wine selection.
  25. was told by the rude hostess that you had to eat a full dinner in order to sit at the bar.
  26. great food, tiny place with only a few tables so may have a long wait unless sit on the bar.
  27. ... also I wouldnt mind eating at the bar so much if the barstools weren't so damn uncomfortable.
  28. So, we finished the bottle wine, my friend decided to order on more glass.
  29. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
  30. We had to wait about 30-45 mins even though we had a reservation but we went around the corner and got a bottle of wine (which they bring back around to your table when it's ready) and the bartender made a great recommendation for us.
  31. Our waiter passed off my questions regarding wine on his manager, and we had to request refills of our water, as well as the clean plates between each course.
  32. The wine my waitress recommended was so GOOD!
  33. Really the food is delicious and it is so much fun to sit at the bar and watch the chefs cook.
food quality
90.19000053405762% positive
  1. Awesome food but the space is very tight.
  2. The fried duck egg was fabulous.
  3. the food is good -- there are parts of the menu that stand out, and parts that don't.
  4. love Mario batali restaurants (especially Otto's) and loved the food here but it would take a lot to get me to come back.
  5. If that were not bad enough, the tab for this lousy food was out of line.
  6. It has very good variety of dishes that are special, like quail eggs, squab, duck tongue (wow).
  7. The food is absolutely delicious - we had the foie gras which is a must have, as well as the venison (served on acorn squash with saffron honey.
  8. The food is unique and interesting without trying too hard and just plain great!
  9. While I may be a big portions guy myself, I was extremely happy with the food and wine selection.
  10. love the food here.
  11. Pumpkin and goat cheese croquettes were top-drawer; the special pork shoulder was unbelievably good.
  12. While my husband did enjoy his Goat confit, my pumpkin& goat cheese croqueta's tasted like fried baby food.
  13. Casa mono does have good food, but it is ruined by the rude service.
  14. Even the ramps dish is spiced up to perfection with this incredible " tomato sauce
  15. "Skirt steak": Excellent, really great onions on top, great flavor, loved this one.
  16. An interesting menu of small dishes expertly cooked and presented.
  17. Wine was just perfect and the food was tastey.
  18. Ambience & food recommended, lose a few points for too much salt.
  19. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
  20. from the skirt steak to the more unusual cornish hen and musseld with chorizo, everything was excellent.
  21. great food, tiny place with only a few tables so may have a long wait unless sit on the bar.
  22. have been to Casa Mono many times and every time after having enjoyed great food and a nice bottle of wine, I would walk away with an aftertaste left by outrageously rude hostess.
  23. excellent food & atmosphere
  24. We tried several small dishes and I would recommend the boar, sepia(large calamari) and sorbet.
  25. Casa Mono serves interesting dishes (some hit, some miss), and the wine list offers a vast selection that may introduce you to something new.
  26. really liked the food though.
  27. the onion marmelade (cannot remember if that is what they called it or if I made that up but it was onion) with a hint of a unique spice in it (maybe an Indian spice?)
  28. This little restaurant has great food & atmosphere!
  29. amazing food, horrible management
  30. It is the type of place you can come with a friend or a crowd (not too big because it is a small space) for great food,incredible wine and atmosphere.
  31. The octopus with fennel and grapefruit was delicious.
  32. GREAT food
  33. And the wine was perfect with our meal, I forget which one it was, but I am not worried as I know I will be back and I can find out then !
  34. The soft shell crab is gastrono,ical perfection as is the wild boar and the steak.
  35. super amazing food
  36. Food was decent with exception of the croquetas that look like frozen fish sticks, but don't get misguided, this is no the real tapas or Spanish quality food.
  37. The best dish out of our 3 mains: quail with figs (also had the rabbit & chicken), I suggest ordering a few plates to share as one would normally do with tapas.
  38. Do not order the fried duck egg, they are trying to charge you 15 dollars for 1 fried egg over 2 slices of potato's and 3 small slices of italian ham.
  39. The food was great, but the waitress gave us a dirty look when my friend and I only ordered one plate each (ignoring her mandate that a meal = 3-4 small dishes), and then rushed us out when we had finished eating.
  40. Casa Mono does the best sweetbreads preparation in nyc; a wonderful duck egg (lately it's been a double yolk!
  41. We have been there one other time - and the food and service were good -but this time - the food was still good - but our server made us feel like we were bothering him.
  42. Although the food was really delicious, the service was horrendous that it makes this place not worth it.
  43. Decent food - a good chance to try small portions of uncommon foods (sweetbreads, tripe, etc).
  44. The food is amazingly tasty and definately worth the money ($7-$15 per dish) and the wine list is to-die-for.
  45. love the food at Casa Mono, although the lady at the door is consistenly rude.
  46. We had much more - everything was delicious - but those were the highlights.
  47. ... great service, great food, great ambiance
  48. ... I will definitely not go back to Casa Mono; I just find it hard to believe that one venue can allow such rude service and management practices, considering the number of places in the city where you can go and enjoy a meal, without having to put up wit
  49. Our food was outstanding and it was a great date.
  50. They offer so many great small dishes & it's such a cute little place!
  51. The razor clams were tasty but way too rubbery, the setas with garlic where inedible - char burnt - and even the pan con tomate, a dish nearly impossible to screw up, was burnt as well.
  52. It might not be the most authentic Spanish tapas place, but it all tastes so good, who gives a damn how you classify the food.
  53. Good food - crowded for a reason
  54. The best dishes had only one or two ingredients like the Serrano ham or the pumpkin and goat cheese fritters.
  55. the cheese couldn't save the salad, the dressing is horrible.
  56. The food is just amazing, the wine selection outstanding and the service so friendly, you don't want to leave.
  57. We really enjoyed the food, can't remember what we had, but it was all tasty.
  58. ... duck egg with mojama was our favorite
  59. Mario Batali is just too big a name to have such a small space and I miss my neighborhood place where you could simply 'drop in' for a great piece of fish and nice glass of wine with a friend or date.
  60. The food is excellent (par with my experience in Barcelona) and who doesnt love cava :-)
  61. shame because the food was decent - and it's a block away from my house.
  62. The food here was very good - and we sampled quite a bit of it along with the wonderful Spanish wines - but the service.
  63. Amazing food every time.
  64. Too many great restaurants in NY to waste a higher priced meal here.
  65. She recommended the duck egg over potatoes with cured tuna, very tasty but certainly not worth sixteen dollars.
  66. Wine list is amazing, service is usually good and 50 percent of the dishes are incredible.
  67. It is quite unfortunate because the food is so good and it is a fun place to hang out.
  68. Although the food at Casa Mono was delicious, I don?
  69. Of the nine wonderful dishes we ordered there were two that were just divine.
  70. Amazing food and great atmosphere!
  71. From the moment we walked in, we were treated to fantastic service and even better food.
  72. Three dishes are perfect for 2 people.
  73. The food was truly excellent though a little overpriced.
  74. Sitting at the bar was the way to go as you get to see all the delicious dishes being prepared.
  75. Great dishes, horrible service
  76. The food was excellent.
  77. Food was good with an interesting mix of various meats, vegetables and fruits - my only qualm was a bit too much salt on all our dishes.
  78. "Peppers stuffed with oxtail": Decent seasoning, overall not a bad dish.
  79. For dinner we had the cod which was good, the skirt steak which was great, and the side of potatoes which were ridiculously good.
  80. with mojama (a cured tuna); and an excellent steak with onion marmelade served over an incredible romesco.
  81. The best past was the wild boar - and the mini squid with white beans was delicious.
  82. good food/setting, a little pricey
  83. much better LUPA that have very good service and food !
  84. Bad Service and unfriendliness really can ruin a place that has amazing food.
  85. certainly recommend the Mussels, Calamari, - and the Dorado was absolutely delicious!
  86. Really the food is delicious and it is so much fun to sit at the bar and watch the chefs cook.
  87. figured that the food would make up for cramped quarters and poor service but I could not be more wrong.
  88. Good wine, good food.
  89. some of the best food in the city.
menu variety
83.07999610900879% positive
  1. Excellent Wine selection & the best Ribeye Steak!
  2. It has very good variety of dishes that are special, like quail eggs, squab, duck tongue (wow).
  3. have never witnessed such a creative menu right down to dessert, bay leaves coated in sugary warm tempura batter which you are meant to scrape off with your teeth as you would an artichoke leaf.
  4. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
  5. the food is good -- there are parts of the menu that stand out, and parts that don't.
  6. And only the good stuff gets on the menu.
  7. Casa Mono serves interesting dishes (some hit, some miss), and the wine list offers a vast selection that may introduce you to something new.
  8. The food is just amazing, the wine selection outstanding and the service so friendly, you don't want to leave.
  9. Sommelier was incredibly rude however, snatching the wine menu out of my fiancee's hand and stomping away.
  10. the wine quite pricy for the selections, calamary and mussels decent, but far from the Spanish style.
  11. While I may be a big portions guy myself, I was extremely happy with the food and wine selection.
  12. The wine list was extensive, with a nice range of prices, and the somolier on-hand was very approachable and helpful.
  13. An interesting menu of small dishes expertly cooked and presented.
overall
97.1399974822998% positive
  1. great food, tiny place with only a few tables so may have a long wait unless sit on the bar.
  2. It is quite unfortunate because the food is so good and it is a fun place to hang out.
  3. There is my new favorite restaurant!
  4. There are many great tapas place in the city but this was not one of them.
  5. They offer so many great small dishes & it's such a cute little place!
  6. and this is definetelly my new favorite restaurant.
  7. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
return potential
50.0% positive
  1. It was, but I could never return or recommend it based on the horrible hospitality.
  2. And the wine was perfect with our meal, I forget which one it was, but I am not worried as I know I will be back and I can find out then !
  3. love Mario batali restaurants (especially Otto's) and loved the food here but it would take a lot to get me to come back.
  4. ... I will definitely not go back to Casa Mono; I just find it hard to believe that one venue can allow such rude service and management practices, considering the number of places in the city where you can go and enjoy a meal, without having to put up wit
service
65.0% positive
  1. We didn't have reseravations, so we didn't mind being seated at almost 11 pm- the hostess was very friendly and apologetic about the hour.
  2. I've been to Casa Mono several times and never received a rude greeting as we did on our last visit.
  3. the worst service in the city
  4. ... great service, great food, great ambiance
  5. Possibly the worst service in my 5 years of living in NYC
  6. Worst service ever and way overpriced
  7. The food here was very good - and we sampled quite a bit of it along with the wonderful Spanish wines - but the service.
  8. so-called manager had a bad attitude and refused to provide a table for a party of 4 adults and 2 kids Asian, even there were few tables available at that time, keep provided the tables to White who were after us.
  9. The atmosphere is fun and hip and I've never experienced less than excellent service, from either the hosts or the waitstaff.
  10. Casa mono does have good food, but it is ruined by the rude service.
  11. We had to wait about 30-45 mins even though we had a reservation but we went around the corner and got a bottle of wine (which they bring back around to your table when it's ready) and the bartender made a great recommendation for us.
  12. was saddened by the awful service, and then disgusted when the bill came and was close to $400, they should have paid us to endure that service.
  13. Service could have been a bit more attentive, wasn't around to refill champagne but sometimes not a bad thing when on a quiet afternoon date.
  14. She could have politely asked us to finish up, but instead this sour lemon of a hostess was incredibly rude and practically pulled a glass of wine out of my friend's hand.
  15. Unfortunately, the service was horrible.
  16. Server attentive & above par.
  17. have to agree with the consensus: rude service (7/9/09)
  18. Decent snack, good show, questionable service
  19. Three dishes are perfect for 2 people.
  20. Though we had reservations, we still had to wait about 15 minutes, but the hostess was very friendly.
  21. The hostess was so rude - and was CLEARLY ready for us to leave.
  22. and the chef is awesome and friendly.
  23. From the moment we walked in, we were treated to fantastic service and even better food.
  24. Regardless of the fact that the reservation was in place and we were going to have an early dinner, the hostess made us feel that she was doing us a huge favor.
  25. was told by the rude hostess that you had to eat a full dinner in order to sit at the bar.
  26. The wine my waitress recommended was so GOOD!
  27. love the food at Casa Mono, although the lady at the door is consistenly rude.
  28. They should be embarrassed and ashamed of their rude staff (hostess specifically).
  29. After a wonderful dinner which we very much enjoyed, our evening was nearly ruined by the unfortunately juvenile behavior of our server and hostess.
  30. There are plenty of tapas restaurants in NYC to choose from that don't include rude service and cramped table seating.
  31. we sat at the bar, and the bartender beth was extremely knowledgeable and helpful.
  32. The service was among the poorest I have experienced, which is very disappointing for a restaurant at which the manager suggested that it would be hard to find something at our "$60/bottle price point", when we asked him to suggest a decent value wine.
  33. do not recommend this restaurant at all because the service was so incredibly rude.
  34. While we weren't thrilled about waiting so long, once we were seated the waitress apologized and promptly brought over a plate of carpaccio for us on the house, which was a nice gesture.
  35. ... I will definitely not go back to Casa Mono; I just find it hard to believe that one venue can allow such rude service and management practices, considering the number of places in the city where you can go and enjoy a meal, without having to put up wit
  36. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
  37. It was my first time there and on such a nice day with a nice server I had a great lunch.
  38. The wait staff and the hostess(es) are always attentive and friendly.
  39. Seems people like it though.
  40. Although the food was really delicious, the service was horrendous that it makes this place not worth it.
  41. have been to Casa Mono many times and every time after having enjoyed great food and a nice bottle of wine, I would walk away with an aftertaste left by outrageously rude hostess.
  42. The service and ambiance is however very charming.
  43. It was embarrassing to see - In addition, our waiter was rude and rushed us.
  44. much better LUPA that have very good service and food !
  45. The food was great, but the waitress gave us a dirty look when my friend and I only ordered one plate each (ignoring her mandate that a meal = 3-4 small dishes), and then rushed us out when we had finished eating.
  46. Sommelier was incredibly rude however, snatching the wine menu out of my fiancee's hand and stomping away.
  47. figured that the food would make up for cramped quarters and poor service but I could not be more wrong.
  48. The food is just amazing, the wine selection outstanding and the service so friendly, you don't want to leave.
  49. Wine list is amazing, service is usually good and 50 percent of the dishes are incredible.
  50. We have been there one other time - and the food and service were good -but this time - the food was still good - but our server made us feel like we were bothering him.
  51. suppose if you're prepared to ring up a big bill, you'll get good service.
  52. Our waiter passed off my questions regarding wine on his manager, and we had to request refills of our water, as well as the clean plates between each course.
  53. think the best thing to do is order takeout if possible to avoid the annoying staff ( chefs not included)
  54. Great dishes, horrible service
value
61.75000190734863% positive
  1. Casa Mono was such a big disappointment, definitely the worst service I have ever experienced in New York City...The bartender was in a rush to take the order and get us out in no time; for a place that has an extensive and quite overpriced wine list, you w
  2. Although the food was really delicious, the service was horrendous that it makes this place not worth it.
  3. The wine is a bit pricey but certainly worth it.
  4. loved the wine list and was blown away with the affordable prices!
  5. Do not order the fried duck egg, they are trying to charge you 15 dollars for 1 fried egg over 2 slices of potato's and 3 small slices of italian ham.
  6. While I may be a big portions guy myself, I was extremely happy with the food and wine selection.
  7. It's a pricey little joint.
  8. She recommended the duck egg over potatoes with cured tuna, very tasty but certainly not worth sixteen dollars.
  9. good food/setting, a little pricey
  10. Decent food - a good chance to try small portions of uncommon foods (sweetbreads, tripe, etc).
  11. Way overpriced,cramped and bland.
  12. Regardless of the fact that the reservation was in place and we were going to have an early dinner, the hostess made us feel that she was doing us a huge favor.
  13. The food was truly excellent though a little overpriced.
  14. The wines we tried were quite pricey but ultimately disappointing, thus a rip off.
  15. He left without a word to us, she delivered a new check with all items at full price, and neither one provided me with a simple, "thank you", the least of which for being a customer, and particularly in light of my honesty.
  16. If you are expecting big portions, go find a Cheesecake Factory.
  17. The wine list was extensive, with a nice range of prices, and the somolier on-hand was very approachable and helpful.
  18. The plates are also too expensive for what you get- much better tapas at other places in the city.
  19. The food is amazingly tasty and definately worth the money ($7-$15 per dish) and the wine list is to-die-for.
  20. The service was among the poorest I have experienced, which is very disappointing for a restaurant at which the manager suggested that it would be hard to find something at our "$60/bottle price point", when we asked him to suggest a decent value wine.
  21. Worst service ever and way overpriced
wait time
100.0% positive
  1. Though we had reservations, we still had to wait about 15 minutes, but the hostess was very friendly.
  2. While we weren't thrilled about waiting so long, once we were seated the waitress apologized and promptly brought over a plate of carpaccio for us on the house, which was a nice gesture.
  3. We had to wait about 30-45 mins even though we had a reservation but we went around the corner and got a bottle of wine (which they bring back around to your table when it's ready) and the bartender made a great recommendation for us.
  4. great food, tiny place with only a few tables so may have a long wait unless sit on the bar.
1 Star Rating: Poor

05/08/12

Bad Hostess

by Mark In NYC

Dear Owner's of Casa Mono,  First, may I say, that I love your restaurant   The food is always incredible and the wait staff very professional. However, there does seem to be a hostess and seating issue. Are you aware of this? I've been to your establishment many times and had to deal with a rather inflexible hostess more than once. I can only site one time, this past Valentine's Day 2012, where the hostess on duty that evening could not have been more helpful to us. A very, very sweet girl who, from the inception, made us feel welcomed at your establishment. Unfortunately yesterday we had no such experience and had to deal with a hostess, on at four o'clock in the afternoon of May 6th 2012, who was not very helpful at all. We were a party of four and we arrived a bit after 4 o'clock, our reserved time.   On her screen she had us down for 3:45 which meant, to her, that we were 15 minutes late to which I replied that we were scheduled for 4 o'clock. She said she had taken the reservation, she had not.  We had spoken with a gentleman the day before who gave us the 4 o'clock time.  That said and done we asked to be seated. She informed us that she could not seat us until we were all present. I told her one of our party was on the phone, right outside the restaurant, to his family in Spain about a very significant matter. He had to make an emergency call and, considering the time change, he needed to do it promptly. I told the hostess that he would be right in but she said she could not seat us until he was in the restaurant. Really? Is that your policy? I can understand, in a crowded space, that having to seat a fourth person later, after seating the others, may disturb a crowded restaurant but your restaurant only had two or three other tables occupied at that time and, we would have disturbed no one. She also stated, when he came in and she could seat us, that we would have to leave by 5:45. Again, Really? Not only will you not let the people there and ready to be seated be accommodated but you are going to rush us out as well. To make matters worse it was my birthday and I was so looking forward to spending it at Casa Mono. I find it hard to believe, that a place of your caliber, would allow a hostess( the very first person you meet and the very first impression you get of a restaurant) to treat people in such a manner. It was only after we decided that we would leave, go somewhere else and our friend had finished his call did she offer to help us, that was too little too late. We could have avoided any drama had she just sat the three of us when we had arrived. We could have ordered for the four of us, our friend would have come in, joined us, and I would have had a "Happy Birthday." I've been to Spain many times and, although your cuisine is slightly different from the food there, it is one of the closest I've had to it in the states so far.  Unfortunately this was a bad experience for all of us and I'm very doubtful that we will be returning any time soon. I don't expect any action on your part in sending this note. I just wanted you to be aware, if you were not, that this was how some people get treated at your restaurant. I work for myself as well and if this was happening with a worker of mine, in their dealings with any of my customers, I would surely want to know. I am also very aware that this particular hostess may dispute what I have written and that’s fine, that’s her version and or opinion. Furthermore, I will say that the customer should always be made to feel welcomed and any effort, within reason, should be made to accommodate them. I won’t say the customer is always right but I will say, at the very least, they should be heard. With much respect for your chefs and waitstaff, Mark Selfridge

1 Star Rating: Poor

11/16/11

Boycott Mario Batali Restaurants

by Matt Jefferson

Mario Batali's recent comment comparing bankers to Hitler and Stalin are downright disgusting and irresponsible (reference at bottom of review). While there are many views on bankers during these challenging times, his references to such dictators who executed many people for their religion and / or beliefs is hurtful and ignorant. I do not believe it is in this world's best interest to support him or his restaurants given his most recent comments.

google or search for the following article as a reference: "mario-batali-apologizes-for-comments-comparing-bankers-to-hitler-stalin"

1 Star Rating: Poor

11/16/11

Batali's comments are insensitive and hurtful

by Jonathan Stewarts

I can't believe Batali is comparing bankers to Hitler and Stalin. Agree with the previous post that it is completely insensitive. Why can't he just stick to making food? I can only assume that if he is busy attending conferences and media events offering his political views he is definitely not paying attention to his businesses and the quality of his food. Given this, and the insensitivity he recently displayed in comparing bankers to Hitler, I will no longer eat at his restaurants and will encourage others to do the same.

1 Star Rating: Poor

04/12/11

rudest service ever

by tammy Scroggins

After visiting this restaurant I wanted to call up Mario Batali and give him a piece of my mind. My boyfriend and I were in the city for 5 days and visited many popular restaurants and were treated famously, until we happend upon Casa Mono. We had no reservations but were told the"bar was open" (there was one other man sitting) and proceeded to sit and order wine. It was very expensive wine if I may add. We then decided to order a small plate each as it was between meals and were told that typically people order 2 to 3 small plates each or they "boot you". We probably would have ordered more but we were told that you had to send your complete order in at one time. We had never been there and weren't sure what we wanted. We then asked for more wine and our waiter told us that he couldn't serve us more wine unless we ordered more food. We were several hundred dollars into this and willing to spend more money, but I couldn't get out of there fast enough after that kind of treatment. I would have understood if we

had been taking up space eating the free bread and olives and drinking iced tea, but we were spending money. I have no problem adhering to restaurant policy but no where was it stated and we were welcomed in only to be practically ousted. I will never go back and I will tell everyone I know. Come on, Mario. You seem like such a fun loving guy and food should be fun. This was not!

1 Star Rating: Poor

07/27/09

Appalling Service and "Rules"

by ascioni

If you want to be treated like terribly go to Casa Mono. I went last Friday night at 6:00 pm (in the summer!). There were very few tables taken and the bar was completely empty. I was told by the rude hostess that you had to eat a full dinner in order to sit at the bar. I was intending to eat dinner so that was not a problem. I went to sit down and she informed me that I could only sit if my full party was here. I was waiting for one friend that would be there in 10 minutes. I was not allowed to sit at the bar and have a glass of wine until she arrived. The bar was completely empty! As I was walking out I heard the hostess telling another party of 2 that they would have to leave their table by 7:30 because they had another reservation. Appalling service. No food is worth being treated like this. I had similar treatment at babbo so sadly, I guest this is how Mario operates his restaurants. Fortunately the night was saved...I walked just a few yards down Irving to The House and met my friend for a lovely dinning experience.

  • Pros: Terrible service
  • Cons: Horrible attitude of staff

The Details on Casa Mono

Place Categories:

  • worst service
  • good questionable service
  • perfect decent value wine
  • rude hostess
  • great small dishes
  • great tapas place
  • great atmosphere
  • great experience
  • great little restaurant
  • full spanish tapas place
  • favorite fried duck egg
  • bad attitude
  • loved skirt steak
  • far wine
  • full dinner
  • delicious everything
  • outstanding tapas
  • far mussels
  • bland way
  • too expensive plates
  • unusual mediterranean combinations
  • amazing grilled asparagus
  • great ambiance
  • rude staff
  • great food
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