Classy Nail & Spa

Doesn't Recommend

Mhalpin

Joined 2 years ago

Quality has gone down hill. I used to like coming here for the friendly service and the nice massages that they gave you with a pedicure. Lately though, the service has really become noticeably poor. The last time I got a pedicure, the woman rushed through it and massaged my legs, even though I had paid extra for an extended foot massage (because a quick foot massage is usually included as part of the regular price.) She was actually massaging my legs so hard that it was uncomfortable! Today though, I wanted an acrylic manicure, and the woman didn't even soak my cuticles to soften then before she started roughly scraping them. Then she was trying to sell me on a $70 "natural" manicure, and when I asked her if it would last as long as the acrylic manicure that I had gotten another time, she couldn't explain it to me because she didn't speak enough English. She could barely communicate anything to me about the service, only that it was "good" and "natural." I ended up thanking her and leaving--frustrated and disappointed. I will not return.