New 2000 Auto Electric Co

02/10/11

two days missed work, don't go here!!!

by DivorcedandBroke at Citysearch

Took my car in early for inspection so I could get to work. One issue, exhaust leak. It's where the exhaust manifold enters the flex pipe just before the Catalytic converter. I have dual exhaust and had fixed the other flex pipe this summer in NJ they have to cut the old flex pipe out and weld in a new one, 15 minute job tops.

Two days later I still dont have my car. Two days missed work, and I called to complain, they cant get the right part. The price for all this? They quoted $427 including the inspection. That's about $250 too high.

The NJ shop charged me $125 and car was done in 25 minutes.

NEVER EVER will go there again. Anna is rude on top of it all.

09/21/09

In & Out

by Herenlong at Citysearch

I brought my car in with two sheared bolts on one of my wheels. they got me in and out of there at a very reasonable price with no sense that they were trying to milk the job. I know enough about cars to know at least three "concerns" they could have had to tripled the rate in parts alone and my ride would still be there.

They got me out of a jam fast and were nice to deal with too.

• Pros: Fast, Affordable, Pleasant to deal with
• Cons: None here

06/03/09

good price, trustworthy staff

by SJude at Citysearch

I have a 1998 Honda Odyssey that's never needed repairs before, so when I saw steam coming from under the hood one day, I looked on Citysearch and this place, "New 2000" was close to my home (RSD in W 100's). I called and they said to bring it right in. I left it there, and they called in a couple of hours and told me it was a bad radiator. They said they could replace it for under $290, labor included. The price was reasonable, so I asked them to check on some other noises. They did, same day, and called and said I needed brakes and a new front axle. The entire bill came to $911, and it was all done that day. Then, when I picked up the car, I noticed the "ABS" light stayed on. I went back the next day and told them about it. The receptionist, Anna, knew immediately what the problem was - they put on the wrong axle. They replaced it with the correct one right away, no added charge.

They're good people, they treat the customer well and their prices seem very reasonable. Anna is remarkable. She's like that character played by Marisa Tomei in "My Cousin Vinny" - she knows her car parts!

• Pros: fast service, close to 125th St subway, close to WS Hwy
• Cons: made error, but corrected it