(212) 206-0234

267 W.23rd St.
New York, NY 10011 40.744913 -73.997571

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Neighborhoods: Chelsea, Midtown

rickysnyc.com

Last updated 9.16.09

Category:

Beauty Supply Stores, Cosmetics, Skin Care Sales, Fragrance Sales, Halloween Events, Makeup Sales, Costume Parties

Payment Methods:

American Express, Visa, MasterCard

What People Are Saying About Rickys

Featured Review

Contributor

Contributor

This beauty center's endless supply of products has saved many a bad hair day for socialites and drag queens alike.

Editor's Tips

Look Good:
Salon lines like Bumble and Bumble elevate the choices beyond the usual drugstore selection.
service
0.0% positive
  1. terrible customer service
  2. The Ricky's on 23rd street has the worst customer service.
1 Star Rating: Poor

02/17/08

terrible customer service

by citizensarrest at Citysearch

The Ricky's on 23rd street has the worst customer service. Today, 2/17/08, we tried to exchange a $100 pair of clippers because when we got it home was missing the plastic guards with the exception for one that was broken. When we tried to exchange them, the manager accused us of lying by saying " we have NEVER had clippers returned broken!" Uh, duh, today would have been the first. All we wanted was to get the proper attachments and he had the biggest attitude. If we wanted chinatown customer service and quality we would have shopped on Canal street. We have been customers, working in fashion, for years and plan on taking our business elsewhere and suggesting to our friends in the industry to do the same. The CVS around the corner sells almost all of the same products for half the price and half the attitude. See ya 'round Rickys's!

PS the sales girl was very pleasant, i suggest she handle the customers in the future.

  • Pros: nice selection
  • Cons: bad attitude

The Details on Rickys

Place Categories:

  • worst customer service
  • very pleasant ps