Mr. Locks Security Systems - Locksmith in NYC

steve g.

Joined 5 months ago

I'm quite sure that James is the only locksmith you will love to see.

On one of my friends’ suggestion I bookmarked lock busters one day. He told me that he found their services so well when he replaced his cylinder knob. So when I was surrounded by such a situation of lock smithing issues I decided to make them an urgent call. So I got the appointment over my cell phone within 3 minutes. The locksmith Joseph was at my home on time with his tool bag. He changed the lock promptly on time and gave me new keys with a new key chain with a shining name of Lock busters in 10 minutes only. I appreciate his professionalism and I admit that he is an expert. I believe that I will not need Lock busters again in future but if I ever face such a lock issue I will definitely call them. Now I am glad to tell my father about my new locks.

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David H.

Joined 6 months ago

I lost my wallet and keys on a Friday night and I had to get my locks changed. I called My. Locks up, and they were the only one to answer my call at midnight. He

arrived to the location in a matter of one hour only. Initially, he had said it would take him an hour to get the lock fixed, but he finished the job in 20 minutes only. He

also fixed my old lock for free. Since my wallet was lost, I had to pay him a few dollars short of what he had asked for and he accepted cheerfully. I will strongly recommend Mr. Locks.

Doesn't Recommend

Robert S.

Joined 1 year ago

Watch Out, this is a very bad company. First Mr. Lock reduced the quantity of my order (due to short stock). I agreed to a reduced quantity. Then they failed to ship the correct padlocks (keyed alike). One was in a package so old it could have come off the Titanic. Then, when I politely emailed their customer service agent (Wade M) about the problem, he emailed "HELLO" you did not check the keyed alike box (which I clearly did on the first order before they reduced the qty.). I then emailed him to ask if his stock situation had changed and I could order a larger quantity, his nasty reply was "HELLO" use the link (which worked so well before.....). This is a sloppy, poorly run, arrogant company. RUN, DON'T WALK!

Doesn't Recommend

Yvonne H.

Joined 1 year ago

Service call sucked!. Had to pay for a service fee of $29 for no work don. I think their fees were too high to have the work done. $139 for opening the door & $79 for the lock changed. So it would have cost me $250 for everything... Ridiculous! Yes, I walked away.

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Lorraine B.

Joined 1 year ago

The greatest locksmith service in NYC!. I own a three family home in Queens and since all of my tenants are female decided to install new high security locks.

Mr. Locks' technician, Tom, arrived at 8 a.m. to install 3 Multi-T locks and a four camera security system. This guy worked hard all day, not even stopping for lunch, and would only accept a bottle of cold water from all the drinks I offered him. The job took over 12 hours to complete and when finished worked perfectly. Tom was completely professional with a nice sense of humor and I found him to be knowledgeable technician. He explained how the security system worked, made all the duplicate keys I needed, and finally went on his way around 10p.m.

Two days later I made an error in programming the security cameras, phoned Mr. Locks, and Tom arrived at 9 p.m.to fix my mess and again explained how to operate the system to me.

I would highly recommend Mr. Locks for the services they performed for me.

Lorraine B

Doesn't Recommend

susie s.

Joined 1 year ago

AWFUL SERVICE. BE CAREFUL. I've had continuously bad service from Mr . Locks. They are rude and misquote every project. They continued to send me technicians that actually did not know how to do the job and made the situation worse. They convinced me to install my alarm with them (ADT IS FAR BETTER) and gave me cameras that always have issues. They ruined my intercom and then asked me to pay for a new one...It's a complete scam.

I would NEVER use them again or ever recommend them.

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Brian253

Joined 2 years ago

Professionally changed the combination. Locksmith gave me an estimate on safe combination change work which was pretty impressive and sent locksmith that was prompt, arrived very quickly and professionally changed the combination.

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kevinke

Joined 2 years ago

Nice work. It was my first time with any locksmith and I was a bit concerned how they would be but you don’t believe, locksmith treated me like a friend and I was so comfortable with him. I asked him to install a new lock in my door and I got the work done as I needed. Thank you Mr. Locks for the help.

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williefaeth

Joined 3 years ago

Fixed door problem in minutes. Mr. Locks: Locksmith In New York rocked. Worked nicely and fixed door problem in minutes. I asked many locksmiths but they were charging too high for a simple door repair work. Mr. Locks price suited me best. I didn’t face any problem dealing with these guys. At last, locksmith was very courteous and helping. Thank you so much.

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Chaddado

Joined 3 years ago

Highly Recommended !!!. Mr. Locks is proficient!!!!. I used them for the first time yesterday. I wanted to have robust lock and to re-key a deadbolt. I called in the morning and a tech arrived within 15 min after my call. He was fabulous in terms of his services, he did the work within 10 min and provided me 20% discount for new client.