Bakeries >
Sugar Sweet Sunshine
Best of Citysearch
view & uploadphotos
- Neighborhoods:
- Lower East Side, Downtown
- Categories:
- Bakeries, Catering, Restaurants
- Price:
- $
- Restaurant Special Features:
- Payment Methods:
View Less
At a Glance
?
100% ambiance
“the location really isn't sketchy unless you're deathly afraid of hipsters, it's the lower east side for crying out loud.”
95% dessert
“am pretty plain when it comes to desserts and prefer the vanilla which were fantastic.”
100% drinks
“The coffee cake for breakfast is great too.”
90% food quality
“All of the chocolate-looking icing is their "chocolate-almond" icing-- that's their only choice and although I typically find almond flavoring delicious, this type is terribly disappointing.”
100% menu variety
“Sugar Sweet Sunshine variety of flavors: German Cake, Pumpkin, Lemon, etc are all excellent.”
100% overall
“It's a very nice place to just lounge in too, with possibly the last place in Manhattan where the coffee is still a dollar.”
0% return potential
“although the lower East side is (obviously) pretty sketchy, so I'm not sure if I'd go back when there's still Magnolia's and Crumbs in better areas.”
73% service
“Great cupcakes, good service”
71% value
“know that you're making tons of money and you probably don't care much about making more money off me, but your behaviour is absolutely disgusting and unacceptable.”
100% wait time
“These people are expected to be uber friendly, charming, witty, entertaining and extremely accommodating or else customers are quick to get huffy?”
Write a Tip for
Sugar Sweet Sunshine
Tips for Sugar Sweet Sunshine
June 11, 2012
Cupcakes are good, but the lady who
takes order provides the worst customer service.
I've never experienced with someone who would argue back with you and blames it on you. However, when we received the order, we were missing one cupcake, and the lady wouldn't deliver it for the missing cupcake unless we purchase a minimum of $10.80.
0
Heart
February 23, 2010
Awesome cupcakes. I highly recommend the pistachio cupcakes. Each cupcake is $1.50. I noticed that the cupcakes made out of chocolate cake mix tended to fall apart prematurely, so keep this in mind if you're eating on the run.
0
Heart
October 13, 2009
catch 22: bad customer service - great cupcakes. Possibly the WORST customer service I have ever encountered in my 8 years in NYC. Obnoxious arrogant and down-right rude. And - possibly the BEST cupcakes I've ever had. If you're principled enough - go somewhere else. But the cupcakes really are special - some of the staff on the other hand...not so much.
0
Heart
October 12, 2009
Terrific cupcakes and service. I am very suprised at the negaive reviews of this place, I live 2 blocks away so i pass by this place every day and stop in at least 3 times a week. I get nothing but cheerful and prompt service each and ever time i go there from every employee that helps me. I have tried the cookies, cupcakes, and muffins and they are all excellent. The frosting can be a tad sweet at times but i just take some off now. LOVE LOVE LOVE this place. just a side not to the people who complain about how the place has been past business hours and they wanted service and feel they were treated rudely....If you have ever worked in retail industry, places have buisness hours for a reason and if you show up too early or too late its your own fault..(see the review on the girl who wanted a birthday supcake after the store was closed)...yes customer service is important, but people do have lives they have to get too...take care
0
Heart
June 27, 2009
The best peanut butter pie. Cheap, better than any of the other cupcake shops in NYC. If you like peanut butter, you must get the peanut butter pie.
0
Heart
June 24, 2009
Worst service ever encountered. Although I wasn't sold on their baked goods when I first tried them, I attempted to place an order at a colleague's suggestion for an office affair. The horror began when I placed the first call to find out the specifics of placing an order. Although I was put off by an employee's attitude, things got worse when the owner got involved. I was motified by her tone as she proceeded to berate me like I was her child and cancelled an order that I had placed with another employee. Had I read the reviews from other customers who found the owner reprehensible, I would have taken my business elsewhere (considering that I was never sold on "saltysourdarkness" as they should be known). Reading from the owners' bios, they should have learned manners when they learned to bake their cupcakes. I hope the owner that I spoke with remembers that a business' survival is never guaranteed, and she may have to go back to her "gypsie" lifestyle after she drives away customers. I would give this place a zero rating if I had the choice.
0
Heart
May 04, 2009
You got to try it. I am a baker, and I live to find bakeries in my field. Cakes and cupcakes are my field and these people can bake. The Strawberry cupcakes are the BOMB!... The red velvet needs help... icing not right and the almond flavoring is too heavy and really not needed. Overall. GREAT! Moist... I will be back!
0
Heart
March 08, 2009
Raindrops.
lets start with the cliche- the name of the place is sugar sweet sunshine! for cupcakes sake....so what do you expect when you walk through the door?....but it rained hard today and its been raining too often recently on this magical place and heres why.....
ive been frequenting this spot for about 8 months and when i say frequenting i also mean i bring out of town visitors here, recommend it to everyone, order in bulk, and whenever im in the nabe im having a cupcake and a coffee here. its a destination for me despite the long lines. its quaint, cute and bright and the cupcakes are absolutely delicious. but theres a dark, bitter storm brewing over this place. the SERVICE: in a word, appalling! the countergirls, eight times out of ten have an attitude worse than hurricane katrina. im talking about blatant eye rolling, the why-are-you-asking-me-for-anything body language, and just general huffy puffy exasperation.....heaven forbid i would want my coffee served to me hot. today made me really sour. i was so disappointed that neither me nor my buddy ordered the usual cupcakes after the coffee debacle because we didnt want to interact with the nasty girl behind the counter. also watching her interact with other customers and their reactions. ...not sunny.please fix this sugar, sweet! once again, as someone in the biz: once the sun sets on your passion for finding good people to sell your product, you might be in for a long, dark night.
0
Heart
January 13, 2009
Bob & $1.00 coffee. I LOVE MY BOB (cupcake) ...! ..it's a great place to stay and chit chat or just read a book. You feel like you're home.
0
Heart
Write a Tip for
Sugar Sweet Sunshine
People also viewed
Your Friends
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Add Blog Post
Add your blog review of Sugar Sweet Sunshine to Citysearch
Do you have a review of Sugar Sweet Sunshine on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
- 1. Include our image link in your Sugar Sweet Sunshine review blog post.
- 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
- 3. We'll show a link to your blog post from the Sugar Sweet Sunshine page on Citysearch.
The Linkback system is free and automatic. It's really that easy.
Image Link
To link to our business profile page, copy the html below to your web page.
Citysearch Mobile
Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.