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(212) 647-9956
184 9th Ave
New York,
NY
10011
40.7454
-74.0019
Neighborhoods: Chelsea, Midtown
What People Are Saying About Billy's Bakery
The Editor
Allison Austin
Citysearch
The Scene – Poodle skirts and Mary Janes would be perfectly appropriate in this lovely little shop, where the brick walls are painted a soft yellow, the wallpaper looks like grandma's and everything from the antique ovens to the bottle-green pie dishes is retro bakeshop done just right. Friendly counter help furthers the small-town impression. – – The Food – It's the baking equivalent of shabby-chic: Polka-dots of pink and turquoise frosting turn an otherwise plain yellow cake into something more charming; desserts come in old-fashioned flavors like chocolate cherry.…
10/21/09
terrible attitude
by libertygirl1 at Citysearch
In a city where service is king,I find it hard to believe Billy's is still in business. Their average cupcakes are not worth being belittled and snapped at my their surly staff. (I'm English, polite is in my blood - I did nothing to antagonise these wankers, bar having the temerity to enter their store)
- Pros: none
- Cons: the people who work there
01/06/09
Average sweets poor service
by halovete at Citysearch
I have been to Billy's several times and each time I walk away wondering why I came back. In a time when the cupcake is king of the hill Billy's is at the bottom of the heap. I love a good cupcake but at Billy's prefer the the banana cream pie of everything I have tried. The coconut cake would have been perfect except for the meringue topping is just wrong. I've had it twice and both times it did not sit well. Most of all each time I have been there the staff has been preoccupied. There always seem to be lots of young people behind the counter but every time I am there I feel like I am interrupting social time and putting them out of their way to assist.
Even though from the outside Billy's looks so inviting and the enticing aromas inside seem to beckon decadence... I say walk on by and go to one of the many other better bakeries in the city.
- Pros: Cute Shop
- Cons: Inattentive and rude Staff
01/04/09
Good Cake, Bad Service
by cakelover22 at Citysearch
While their cakes are amazing, their service is another story. Every time I have ordered a cake from them, they have screwed something up. One time, they forgot to mention to me that they would be closed on the day that I was scheduled to pick up my cake(and they didn't bother to tell me this until it was too late to order a cake from a different bakery). Another time, they misplaced my cake and didn't even seem too concerned about it. This is New York City; service is everything. I think that I'll support a more organized and better managed bakery from now on. I recommend that you do the same.
The Details on Billy's Bakery
Know Before You Go:
Most cakes can be ordered one day in advance, but for special requests, such as elaborate decorations and personalized messages, allow at least two days.
Category:
Bakeries, Restaurants, Dessert Shops
Payment Methods:
Visa, Discover, MasterCard
