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“The cupcakes seem OK - I am no expert - and the decor is great, but why did I get such poor service with a real dose of attitude?”
“We had a chocolate cupcake and a slice of German Cake, which was very good, especially when you wash it down with a cup of Billy's coffee.”
“We had a chocolate cupcake and a slice of German Cake, which was very good, especially when you wash it down with a cup of Billy's coffee.”
“None of the cupcakes were fresh: the vanilla ones actually had a hard crust just under the frosting.”
“two other options in the immediate neighborhood wins HANDS DOWN for truly awesome sweets and treats, so it's a no-brainer.”
“After reading so many good posts about this place I decided to go order a cake from Billy's.”
“Although I wish they had a delivery service (we needed to pick up the cupcake tower, cupcakes, and return the tower after the wedding), their customer service was excellent and more than made up for that.”
“Third, the customer service was great.”
“The desserts here are decent sized and the portions of frosting is a guarantee for diabetes.”
“When finally ordered, all they had was cupcakes, I thought what yahoo waits 30 minutes for a cupcake, then I realized how delicious the cupcake was, how cool the atmosphere was.”View Less
Come in for a cupcake- leave with a pie!.
Billy’s Bakery bills itself as “Old-fashioned Baked Goods Made from Scratch”- no artificial ingredients here! Their pies are my favorite… do you know how hard it is to find an old-fashioned pie, made
with real, crispy, fresh fruit (not sugary crap) here in NYC? Or anywhere? They’ve also got cupcakes, cookies and bars (such as lemon bars), cakes (in varieties such as Red Velvet, German (or regular) Chocolate, Banana, Carrot, Yellow Daisy, Pineapple Upside Down, etc), cheesecakes and breakfast goodies like muffins and lemon loaves.
Their trademark cake is “The Icebox Cake”… it’s made with “Fresh dairy whipped cream layered between chocolate wafer cookies”. They’ve come up with very creative and unique ingredient combinations- I have never heard of butterscotch gingerbread cookies before, or cherry muffins, outside of Billy’s. Their cheddar cheese biscuits really hit the spot when you’ve got the (salty) munchies too.
They also do catering, and if you order online, you can have cakes and other products shipped to that special someone.…
Not a bakery for cupcakes.
Billy's cupcakes were one of the contenders at my 18-cupcake-store blind tasting party and it wasn't rated very highly on the scoring sheets. I decided to give it another try, this time at the
Chelsea store itself. The interior is cute and reminds me of my grandmother's kitchen with the kitschy wallpaper. And it smelt just like that too.
Upon the staff's recommendation, we got the pumpkin cheesecake, which was really really good with the whipped cream. It was a little harder than I expected but the it tasted just as you think it would - pumpkin pie with cheesecake. We almost ordered another one, but decided to try to vanilla cupcake instead, upon the staff's recommendation.
Unfortunately, my verdict still stood by what we rated it at the party. The frosting was way too sugary, I could
almost taste the sugar grains in there. The cake itself was really dry and didn't have the moist fluffiness that you would expect in a good cupcake. I didn't even finish my half.
In short, the other cakes on the counter looks pretty good, but I wouldn't get cupcakes here at all.
snob now.…
terrible attitude. In a city where service is king,I find it hard to believe Billy's is still in business. Their average cupcakes are not worth being belittled and snapped at my their surly staff. (I'm English, polite is in my blood - I did nothing to antagonise these wankers, bar having the temerity to enter their store)…
Average sweets poor service.
I have been to Billy's several times and each time I walk away wondering why I came back. In a time when the cupcake is king of the hill Billy's is at the bottom of the heap. I love a good cupcake
but at Billy's prefer the the banana cream pie of everything I have tried. The coconut cake would have been perfect except for the meringue topping is just wrong. I've had it twice and both times it did not sit well. Most of all each time I have been there the staff has been preoccupied. There always seem to be lots of young people behind the counter but every time I am there I feel like I am interrupting social time and putting them out of their way to assist.
Even though from the outside Billy's looks so inviting and the enticing aromas inside seem to beckon decadence... I say walk on by and go to one of the many other better bakeries in the city.…
