02/01/08

When the Room is Too Small to Run a Business- Turn Around!

by LCI

NYComputers is really "WERECOVERDATA", but you don't know that until you walk into their small 10 x 10 office with one desk, two chairs and a paper sign. There is a secretary at the desk who tells you to fill out personal information on a desktop. You sit right across from her, but this is not a date.

The secretary asked me what was I seeking to recover from my laptop. I told her I was there to get it fixed. The response was "$75.00 for diagnostic, there is another price for the service, but we will have to find out. " After typing in a few words, another lady pops her head out from behind a door - seemingly appearing to be exciting of a new catch. I really did not feel comfortable going further; I didn't get any positive vibe that I would even be satisfied with a $75 diagnostic.

I left; but called Dell...."Support.Dell" now they were GREAT, but that is another story!

10/25/05

Awesome Service, Decent Prices

by gahlawat

Toshiba p15. excellent laptop but sucky ac adapter. Toshiba fixed it once. CompUSA took 2 months and did NOT fix it (NEVER buy anything from compusa!) + lost my original adapter. Gave it to chips and techs (39th and 6th), worked for a week then back to square one... and they took 10 business days.

These guys took 2 business days standard to diagnose the issue, replaced the old part and charged 2 hours labor @ 85 and hour. Also suggested ways to handle the ac adapter for future use. They give 30 days guarantee.

I would go again!

• Pros: quick, technically savvy, decent prices

03/04/05

Not so great

by sureshot

I was not impressed with either the service or the price. I would not recommend using them to repair your computer.