Dalibard, Geraldine, Dvm - City Veterinary Care

07/19/09

Dr. Brown is the Best!!

by candypantz

I highly recommend Dr. Brown. She has been caring for my dog for 2 1/2 years and I will follow her wherever she goes. She is an excellent doctor, and her bedside manner is top notch. She is so gentle and caring with my dog, there is no way I could take her to see anyone else. If you feel that your dog deserves the best of the best go see Dr. Brown.

The City Vet staff is also fantastic. The front desk crew is helpful and smart, and the vet assistance are caring, knowledgeable and extremely professional.

Highly Recommended!!

• Pros: great care, wonderful staff
• Cons: none

01/26/09

Dr. Brown #1 Veterinarian at City Veterinary Care!!!!

by infamoz09

Dr. Brown treats my doggy with kindness and insures proper treatment in such a carasmatic way. As soon as I walk in I am greated by the young man up front who is nothing but exceptional, He is courteous, friendly, professional and attentive to everyone that walks in the practice. With Dr. Brown in this practice makes this the #1 Vet Clinic in New York City. As for Dr. Kaplan I have only seen him briefly and from what I have seen his personality does not shine like Dr. Brown. When I enter to my appointment with Dr. Brown she is prompt and attentive and I am out within 30 minutes and I have seen Dr. Kaplan's customers sitting in the lobby waiting for him since prior to my scheduled appointment. Anyways, .Highly recommend anyone that accepts my calls on her offtime, Keep up the great work.

• Pros: Dr. Brown and Courteous Reception Staff
• Cons: Small Office needs more seating

01/12/09

Best Vet Care in Manhattan

by Remsen6

I moved to City Vet Care from another upper west side vet 4 years ago and have not looked back. First, I took my 11 year old dog, with complicated medical problems to Dr. Kaplan. He couldn't have been more attentive and serious about my dog's treatment. I saw amazing improvements in my dog's health under Dr. Kaplan's care. He personally returned my calls, often on his own time, which I very much appreciated. When I was faced with putting my dog down, Dr. Kaplan could not have been more compassionate and sensitive. I later took two of my foster dogs to City Vet Care. We did not see Dr. Kaplan, but saw another vet who was terrific as well. My current dog sees Dr. Kaplan, and we receive the same exceptional care. I have never paid much attention to the receptionists, as they are not treating my dog. Anyone in this city is aware that even the best park ave docs sometimes have mediocre receptionists, it should be a non-issue, unless it is an impediment to your pet's care, and if so, raise it with the vet. I would not take my dogs anywhere else.

• Pros: Excellent Vet Care
• Cons: None

12/11/08

Exceptional Practice !

by colorforms

I have received only excellent VET care by Dr.Kaplan , Dr.Paul Cavanagh & Dr.Brown !

The reception staff are all caring & courteous !

Techs are great !

Hospital is clean !

I feel really BLESSED that I have finally found a Animal Hospital that I can trust to take of my 3 babies .

Since, I have a huge list of grrrrsss for Vets I have used in the Upper Westside & East Side of NYC.

And, they are one the few vets involved in helping "Animal Rescue Groups" in NYC with the cost of medical care .

Which proves that they really have a passionate" LOVE" for animals !!!

Thank- you !!!

• Pros: Dr.Kaplan

12/10/08

Mac-Kaplan

by rmp25100

I showed up for my appointment at City Veterinary Care and after waiting for almost an hour, I was told that there were no rooms available but the doctor would talk to me and examine my pet in the waiting room, if I was in "such a hurry". I am a native New Yorker and I?m used to space constrains but I felt that this was a bit too much. The waiting room was loud and hectic, and needless to say, it lacked any sense of privacy. I felt that we received a very unprofessional treatment, in spite of the fact that the doctor was very apologetic about the whole thing. My advise to Dr. Andrew Kaplan is: close your clinic and open a fast food franchise- you?ll get the high volume and $ that you are clearly seeking without deceiving your clients.

• Pros: none
• Cons: loud and unprofessional