AJ Madison
Brooklyn, NY 11218
Phone: (800) 570-3355
- AJ Madison, Your Appliance Authority:
- Appliances Delivered Nationwide, Huge Selection, Great Prices! Full Selection Of Dishwashers, Air Conditioners, Ranges, Laundry And Much More.
- Hours:
- Mon-Fri 9am-4pm
Message from AJ Madison
Your Appliance Authority
- Direct for Factory Prices
- Installation Available
- Next Day Delivery
Paid advertisement by AJ Madison.
Editorial Description for AJ Madison
Web-based merchant offers grills, ovens, laundry, air conditioning, diswashers by Whirlpool, Maytag, GE, more. Local installation. Build-your-own customized appliances available.
Insider Tips
Save MoneyCorporate discounts are available. Contact store for quotes.
The ExtrasInstallation is available in New York City, Westchester and most of northern and central New Jersey.
User Reviews for AJ Madison
04/25/2008 Posted by sc_nyc
Like the other user said, I would totally give them negative stars if I could. I purchased 4 appliances with them, with the promise of getting over $400 in rebates from the ever so polite salesperson, but that was back in Sept 07, and it is now almost May 08 and I still have not received a single penny. I have called them numerouse times, almost weekly, gotten constant assurances that the rebate is coming, and even had it escalated to the manager (supposedly), but it I have yet to see the rebate, or even be able to get this hypothetical manager's name and contact so I can speak to them directly. The sales person was quite nice, but don't let that deceive you since all his words have been empty promises, always saying that I should see the credit in the next few days. That next few days has turned into over 8 months. They seem to do a great job luring you in, but then after you buy, your on your own. Don't expect anything more from them except lipservice at best if you can actually get a hold of someone.
Pros: variety
Cons: horrible customer services, liars, rebate scams
04/10/2008 Posted by goodcust
If I could add negative stars, I would. NEVER do business with this place, or be tempted by the polite SALES staff. They are the only ones that answer the phones. Once you have purchased from this bunch, you are on your own. I had an appliance delivered quite damaged. Even the delivery company driver agreed that it should be returned. After wasting over one hour on hold in several different places in customer NON-service--and only talking briefly to two people, both of whom jammed me back on hold and left me there--the only "satisfaction" I received was an email from someone I spoke to, offering me a 15% refund and an extension of service warranty to KEEP the damaged item- which I had JUST TOLD HER I DID NOT WANT TO DO. There are plenty of other sites on the web offering identical appliances at identical prices. Do yourself a favor and do business with one of those instead--NOT THESE GUYS!
Pros: (deceptively) friendly sales staff
Cons: ZERO customer service, rude, time-wasting
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