04/21/09

Nice Cocktail, but Hostess ANGELA ruined my night!

by kinglear

Plain and simple, my one hour and change wait turned into 2 hours. I was "next" for about 45 minutes, and she refused to make eye contact with me when I politely asked her what our status was. She made me feel as though it was my fault!! When we asked for her name, she refused to give it to us THREE TIMES. She refused, but I had gotten it earlier anyhow. Disgusted and she should be ashamed of herself and her lack of any regard for customer service.

• Pros: Bartenders were friendly
• Cons: Angela the Hostess

02/23/09

Unclean and rude

by adamzach7

I didn't mind the 90 minute wait and the relatively rude staff, until I used the restroom and there were "critters" (the big brown ones that City Search won't let me type) all over it. When I informed the host and hostess (both completely blase) they barely reacted and seemed to go "handle it." Then, when my father and my boyfriend both used the bathroom later in the evening, there were still ahem, "critters" all over it -- even in the sink.

The food was decent - the decor and atmosphere are the real draw. But after a 90 minute wait, I expect to be treated in a friendly manner, rather than made to feel like the staff is "put out" to wait on us or seat us, and our waiter even made snide comments on what one of the guests at my table ordered -- seriously?.I've lived in New York for 20 years, its rare that you find this sort of snobbery.

Honestly, if there are that many critters in the bathroom DURING service, imagine what is running around the kitchen and dining room of this place when the lights go out AFTER service. Filthy.

12/28/08

Delicious dinner down Freeman's Alley

by foodforgash

This place was great. My lady friend and I were seated immediately at 6ish on a Sunday night. We ordered the cheddar toasts (they had a bite of horseradish to them), a green salad with apples and radish, the rabbit, and a fish special of monkfish over squash and brussel sprouts. Everything was really delicious and the perfect amount of food. Based on what we'd heard, we thought Freeman's might be an overly trendy spot but the service was good and the patrons were of all walks of life. We really enjoyed the taxidermy on the walls and warm atmosphere.

• Pros: Seated immediately, delicious food
• Cons: Kind of crowded