“Her space is very cozy and you never feel like you're on an assembly line.”
“candle lit,great music,a wonderful variety of retail (including beautiful candles)”
“the service was awesome.”
“She does not try to sell you expensive products you do not need either!”
Samantha is great!. I had three facials from Samantha so far. She's very nice and very knowledgeable about the products that work for each type of skin. The whole experience is very relaxing. The extractions are a bit painful, but she knows what she's doing. I like the music, the smell of the products and the massages. Once you go there, you'll keep coming back. Highly recommend Samantha and this spa.
Samantha Roberts. I joined the best of the best when it comes to laser treatments and skin care! Thank you Claudia for bringing me aboard! I am proud to be apart of your team.
Amazing facials and IPL.
I've always had a problem with clogged pores on my face, resulting in tons of bumps and pimples. Popping these was always my favorite pastime, but it left me with scars and discoloration. After a handful of facials, Claudia at Cloud 9 completely resolved these issues. She gave me good direction on what NOT to do when I was alone in front of the mirror; she pointed me to a couple of really good products that addressed my skin problems, and she knew exactly which type of facial would be most helpful and when. Most recently I had my first microdermabrasion, with amazing results.
I've also had major problems with dark hair growth and ingrown hairs wherever I waxed or shaved. After a few lower leg IPL treatments, I can finally wear skirts again in the summer and not be embarrassed at the beach. I can't recommend Cloud 9 enough.
Best facial EVER.
My initial reason to come here was the products used, such as Cosmedix, but now I'll come back for the super treatment. Had a facial to cleanse my skin. The extractions were as thorough as can be and nobody has ever taken such good care of my skin during a facial. My skin is dewy and soft, clean and happy and that's a big difference from what it was before I came here. Highly recommend Cloud 9!
Claudia is an upbeat and energetic person with a positive vibe and a contagious laugh.
Claudia knows her stuff (period). I moved here from SF where I had been completely spoiled at Dermalounge. The NYC funk and initial stress had my face looking like Shrek. After being placed on an insanely long waitlist by neighboring spa, I opted to give Cloud 9 a try. I absolutely will not see anyone else for facials in NYC. Claudia empowers her clients. And even though you might feel like you'll never need to visit her again, you'll be back for one of her luxurious treatments. I fell asleep twice during my last visit. You can't get more relaxed than that. The option of a heated bed is all that's missing.
No one better!.
Claudia has been taking care of my laser hair removal treatments since March 1996 when I used to see her every 6 weeks. Now, maybe 3 times per year. She is a pioneer in laser hair removal.
Her office is warm, friendly and she does not push her wonderful products on her clients and she is vigilant in helping all of my friends who see her from excess sun exposure and keeping our beautiful skins in pristene condition.
Great results, not pushy, wonderful atmosphere. I really enjoyed my experience with Claudia. She was very friendly and talked in detail about my skin. She asked a lot of questions and paid close attention to my answers. I have eczema and extremely sensitive skin, so scrubs and extractions are usually a no-no. I also have a low threshold for pain, but her extractions were fine. My skin looked great and I never had a reaction to any of the products that she used. I figured since I had eczema and was getting married in a few months that she would tell me to come back often...well, she didn't. Claudia advised me to come back in 2 months because my skin was fine. I also brought my skin care products with me and she told me to keep using them if they worked. She didn't push me to buy anything. I absolutely recommend her.
I actually look foward to getting facials!. Having oily skin and living in this dirty city causes me to have tons of blackheads and pimples. But ever since I started getting facials at Cloud 9 (I've had at least 10 facials with Claudia) my skin has improved tremendously. My complexion cleared up and I don't break out as much, even during sweaty summers. Claudia's facials are very thorough and yes, the extraction part is still painful, but Claudia's charming personality helps distract you from the pain. It's great that she only has one room and that it's a very relaxing and clean setting. You get undivided attention and you can ask as many skin questions as you want! Unlike other facialists, Claudia doesn't push you to buy products. In fact, she is very generous with samples and freebies. I've tried several different facial places in Manhattan in the past few years and none can compare to what you get at Cloud 9. I highly recommend Claudia's facials.
10 YEARS YOUNGER!!!. this was my first experience at cloud 9 - fantastic! claudia is a hidden treasure!!! the space is tranquil,a little zen in manhatten. candle lit,great music,a wonderful variety of retail (including beautiful candles) ...& most importantly -CLEAN!!! all the detail is a true reflection of a professional. i was beyond comfortable,everything was warm & welcoming! lets chat service: i was a bliss girl for years....lets say lately i have been less than impressed w/the whole show/less service there. how refreshing to be in the "hands" of claudia!! the service was awesome.her technique was great -gentle & efficient. my pores are clean,my skin is baby soft & super hydrated! mission accomplished!! she was quite knowledgable & not pushy w/products. a hand,shoulder massage worked out a bit of city stress & i was on my way! completely satisfied & glowing! i will definitely be back : )
I think a lot of these reviews must be fake. I went to see Claudia because of all these glowing reviews. Now I realize they are all written the exact same way and it's obvious they were all written by the same person, probably for promotional purposes. I mean cmon, how does one customer know that Claudia "is always reading trade magazines and keeping up on the latest info". Please. The facial was alright but it didn't change my life. I've had better; I've had worse. I wouldn't say I don't recommend her but when I see a bunch of fake reviews like this...it makes me wonder why they are necessary, yknow? Good work should speak for itself. (But not by writing its own reviews.)
that your visit here was less than satisfactory. My goal is you complete satisfaction. However, being realistic, I realize that my spa may not be everyone's "cup of tea". I came across your review, because one of my new clients, who took the time to review me, saw yours. Needless to say, she was offended that you made accusations of false reviews. I am very blessed to have wonderful clients, who are very pleased with their results. And just because I might not be what you were looking for, please don't detract from my clients' positive experiences.
There are so many fine skin care facitilites in NY, hopefully you will find one that suits your needs.
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