| ambiance |
100.0% positive |
- “
My husband and I love this place for its atmosphere and its friendly service. ”
- “
also love the decor - very open space, very clean and retro 50's meets hip diner chic. ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
The decor has cool vintage Astoria memorabilia on the walls too. ”
- “
The decor is nice on the inside and despite reading all the bad reviews, we found the service to be acceptable. ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
They are friendly though and the atmosphere is good. ”
|
| dessert |
100.0% positive |
- “
AND, the waitstaff likes to lick its fingers when cutting cakes/pies and serves hot and cold drinks by holding the glass or cup around the ”
- “
Desserts, also are amazing, especially the apple pie and banana cream. ”
|
| drinks |
100.0% positive |
- “
also love their grilled cheeses and their iced coffee (though probably not together!) ”
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My boyfriend and I would often sit at the bar and chat away to the friendly Irish bar man Tom. ”
- “
AND, the waitstaff likes to lick its fingers when cutting cakes/pies and serves hot and cold drinks by holding the glass or cup around the ”
- “
Overall, The Cup is a great place to go for lunch or dinner or after a movie or even for a couple of beers or drinks. ”
- “
Booths are more comfy than tables (like everywhere else)--and the place has many drinks to choose from due to the in house bar. ”
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| food quality |
78.09999942779541% positive |
- “
my order was taken quickly and my food came pretty fast. ”
- “
Except for a couple of slow serves when they were really busy, it is a good spot with food that is much better than the average diner. ”
- “
love their fries - I prefer the steak but the curly is good too! ”
- “
The tables are pretty far from one another, the food was great (and a great value!) ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
The food, first, is wonderful. ”
- “
Twice the burgers were very good, the other time it was awful-more like an uncooked meatball. ”
- “
This used to be one of my favorite places to eat in my neighborhood, good food, great prices and brunch or dinner it was great. ”
- “
Generally speaking the place isn't that bad - the food is very good and it's affordable, but week after week it's the same thing. ”
- “
It's weird but their brunch menu are all delicious but disappoints on their dinner. ”
- “
the place looks cool, but the food is not really that good. ”
- “
The waitstaff was very friendly even after requesting a different beverage --and the food was very good. ”
- “
highly recommend the chicken parmigiana focaccini, the CUP House salad, and the quesadilla. ”
- “
This is definitely a place that will be our choice of diners for a good meal breakfast, lunch or dinner ! ”
- “
The food was delicious and the staff was professional, fast and friendly ! ”
- “
the food is a spin of the whell, sometimes good sometimes not so good. ”
- “
The curly fries are yummy too. ”
- “
They also have other great selections such as their omelets, french toast and their fresh juices. ”
- “
love the food but the service leaves something to be desired. ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
Rebecca is kind of shy and when I said that the food was not really that great, she said to me, but isn't he really cute? ”
- “
The curly fries are great, they'll melt cheese on them if you ask, and they are tasty. ”
- “
slow service, bad food ”
- “
Had roast beef sandwich which was cold. ”
- “
The food was good and the service was superb. ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
saw that CUPS had a big burger for a fair price so I called them up. ”
- “
have to agree with people though, The service inexperienced, the food is wierd, and the place is dirty, REALLY DIRTY! ”
- “
Went in for breakfast on Saturday and it was empty where it is usually crowded, the waitress messed up thr order, the food was cold and tasteless and the whole vibe of the place was just awful. ”
- “
Service is efficient and super friendly, and the food is really great - I recommend the steak au poivre and buffalo chicken wings! ”
- “
The prices were very affordable for a family to have a nice meal ”
- “
So far I've tried 3 items on the new menu and everything is delicious! ”
- “
Great food, excellent service. ”
- “
First off, the food was really good. ”
- “
Most dishes are very YUMMY and a very good value. ”
|
| menu variety |
86.66999816894531% positive |
- “
It's weird but their brunch menu are all delicious but disappoints on their dinner. ”
- “
They also have other great selections such as their omelets, french toast and their fresh juices. ”
- “
The helpings are more than generous - they pour the biggest cup of coffe I've ever seen - and everything on the menu is good, home-style cooking. ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
So far I've tried 3 items on the new menu and everything is delicious! ”
|
| overall |
100.0% positive |
- “
Cup definitely seems less of a diner than just a great hip neighborhood restaurant without the pretensions of a hipster joint. ”
- “
It is a great place to relax after work. ”
- “
Overall, The Cup is a great place to go for lunch or dinner or after a movie or even for a couple of beers or drinks. ”
|
| service |
64.0500020980835% positive |
- “
The guy at the take out counter was friendly AND fast, a combination you don't find often. ”
- “
service is terrible. i've gone about 15 times because i live one block away. almost all of those times, i've gotten poor service. the staff is not rude, just not attentive. a number of times, i've stood there waiting to be seated while staff members chatt ”
- “
Great food, excellent service. ”
- “
Service is efficient and super friendly, and the food is really great - I recommend the steak au poivre and buffalo chicken wings! ”
- “
have to agree with people though, The service inexperienced, the food is wierd, and the place is dirty, REALLY DIRTY! ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
and the waitstaff was attentive and quick. ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
My boyfriend and I would often sit at the bar and chat away to the friendly Irish bar man Tom. ”
- “
But the service was friendly and the portions big. ”
- “
have to say the the manager Joe ( upon who's name I asked ) was fantastic. ”
- “
They are friendly though and the atmosphere is good. ”
- “
Staff is friendly, prompt, and NOT teenagers. ”
- “
I've never had such bad service before, I put all the blame on the management. ”
- “
The waitstaff was very friendly even after requesting a different beverage --and the food was very good. ”
- “
want to love Cup, really I do - but the service and general attitude of their waitstaff is so awful that it kills it for me. ”
- “
My husband and I love this place for its atmosphere and its friendly service. ”
- “
The decor is nice on the inside and despite reading all the bad reviews, we found the service to be acceptable. ”
- “
The waitress was nice though. ”
- “
Then he tells us that we should have grabbed him ten minutes earlier, and to never wait around for bad service. ”
- “
Their staff are younger kids with bad attitudes. ”
- “
Went in for breakfast on Saturday and it was empty where it is usually crowded, the waitress messed up thr order, the food was cold and tasteless and the whole vibe of the place was just awful. ”
- “
rude hostess ”
- “
The food was good and the service was superb. ”
- “
The staff were just standing around lokoing bored and it seems that the few tables around us were also unhappy with their service. ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
slow service, bad food ”
- “
He put the blame on us for getting bad service. ”
- “
mediocre at best, service is really bad except for a few servers. ”
- “
I've spoken to a manager there on a few occasions (he's younger and very cool) and explained my thoughts and he agrees - his staff is no good. ”
- “
The staff is so friendly and the price is right, even on alcohol (oh, the sangria is the best in NYC). ”
- “
The food was delicious and the staff was professional, fast and friendly ! ”
- “
love the food but the service leaves something to be desired. ”
- “
CUPS IS A DISGRACE, terrible customer service ”
- “
Queens is full of joints with better service and more courteous people. ”
- “
once ate there and was passed off to another waitress without being told - so that me and my party were waiting for refills and to order more courses without knowing who to go to. ”
- “
The staff is incredible and the place was hopping ! ”
|
| value |
100.0% positive |
- “
Generally speaking the place isn't that bad - the food is very good and it's affordable, but week after week it's the same thing. ”
- “
The Diner was immaculate and the portions were huge ! ”
- “
The serving size was also huge. ”
- “
The prices were very affordable for a family to have a nice meal ”
- “
This used to be one of my favorite places to eat in my neighborhood, good food, great prices and brunch or dinner it was great. ”
- “
The helpings are more than generous - they pour the biggest cup of coffe I've ever seen - and everything on the menu is good, home-style cooking. ”
- “
portions are huge. ”
- “
But the service was friendly and the portions big. ”
- “
Most dishes are very YUMMY and a very good value. ”
- “
The tables are pretty far from one another, the food was great (and a great value!) ”
- “
saw that CUPS had a big burger for a fair price so I called them up. ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
The staff is so friendly and the price is right, even on alcohol (oh, the sangria is the best in NYC). ”
|
| wait time |
33.3299994468689% positive |
- “
slow service, bad food ”
- “
Service is very slow which is sometimes ok, but you have to read your table. ”
- “
Except for a couple of slow serves when they were really busy, it is a good spot with food that is much better than the average diner. ”
- “
Then he tells us that we should have grabbed him ten minutes earlier, and to never wait around for bad service. ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
and the waitstaff was attentive and quick. ”
|
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