| ambiance |
100.0% positive |
- “
The decor is nice on the inside and despite reading all the bad reviews, we found the service to be acceptable. ”
- “
The decor has cool vintage Astoria memorabilia on the walls too. ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
My husband and I love this place for its atmosphere and its friendly service. ”
- “
They are friendly though and the atmosphere is good. ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
also love the decor - very open space, very clean and retro 50's meets hip diner chic. ”
|
| dessert |
100.0% positive |
- “
AND, the waitstaff likes to lick its fingers when cutting cakes/pies and serves hot and cold drinks by holding the glass or cup around the ”
- “
Desserts, also are amazing, especially the apple pie and banana cream. ”
|
| drinks |
100.0% positive |
- “
Booths are more comfy than tables (like everywhere else)--and the place has many drinks to choose from due to the in house bar. ”
- “
My boyfriend and I would often sit at the bar and chat away to the friendly Irish bar man Tom. ”
- “
also love their grilled cheeses and their iced coffee (though probably not together!) ”
- “
Overall, The Cup is a great place to go for lunch or dinner or after a movie or even for a couple of beers or drinks. ”
- “
AND, the waitstaff likes to lick its fingers when cutting cakes/pies and serves hot and cold drinks by holding the glass or cup around the ”
|
| food quality |
78.09999942779541% positive |
- “
have to agree with people though, The service inexperienced, the food is wierd, and the place is dirty, REALLY DIRTY! ”
- “
The food, first, is wonderful. ”
- “
Rebecca is kind of shy and when I said that the food was not really that great, she said to me, but isn't he really cute? ”
- “
love their fries - I prefer the steak but the curly is good too! ”
- “
This used to be one of my favorite places to eat in my neighborhood, good food, great prices and brunch or dinner it was great. ”
- “
It's weird but their brunch menu are all delicious but disappoints on their dinner. ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
The food was delicious and the staff was professional, fast and friendly ! ”
- “
Service is efficient and super friendly, and the food is really great - I recommend the steak au poivre and buffalo chicken wings! ”
- “
The curly fries are yummy too. ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
So far I've tried 3 items on the new menu and everything is delicious! ”
- “
This is definitely a place that will be our choice of diners for a good meal breakfast, lunch or dinner ! ”
- “
Most dishes are very YUMMY and a very good value. ”
- “
the food is a spin of the whell, sometimes good sometimes not so good. ”
- “
Had roast beef sandwich which was cold. ”
- “
Generally speaking the place isn't that bad - the food is very good and it's affordable, but week after week it's the same thing. ”
- “
The prices were very affordable for a family to have a nice meal ”
- “
slow service, bad food ”
- “
Great food, excellent service. ”
- “
Twice the burgers were very good, the other time it was awful-more like an uncooked meatball. ”
- “
love the food but the service leaves something to be desired. ”
- “
Except for a couple of slow serves when they were really busy, it is a good spot with food that is much better than the average diner. ”
- “
saw that CUPS had a big burger for a fair price so I called them up. ”
- “
First off, the food was really good. ”
- “
highly recommend the chicken parmigiana focaccini, the CUP House salad, and the quesadilla. ”
- “
They also have other great selections such as their omelets, french toast and their fresh juices. ”
- “
The tables are pretty far from one another, the food was great (and a great value!) ”
- “
my order was taken quickly and my food came pretty fast. ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
The food was good and the service was superb. ”
- “
the place looks cool, but the food is not really that good. ”
- “
Went in for breakfast on Saturday and it was empty where it is usually crowded, the waitress messed up thr order, the food was cold and tasteless and the whole vibe of the place was just awful. ”
- “
The curly fries are great, they'll melt cheese on them if you ask, and they are tasty. ”
- “
The waitstaff was very friendly even after requesting a different beverage --and the food was very good. ”
|
| menu variety |
86.66999816894531% positive |
- “
The helpings are more than generous - they pour the biggest cup of coffe I've ever seen - and everything on the menu is good, home-style cooking. ”
- “
So far I've tried 3 items on the new menu and everything is delicious! ”
- “
food is usually good. great selection from burgers to pasta to omelettes. great setting with lots of space and light. comfortable seating. ”
- “
They also have other great selections such as their omelets, french toast and their fresh juices. ”
- “
It's weird but their brunch menu are all delicious but disappoints on their dinner. ”
|
| overall |
100.0% positive |
- “
Cup definitely seems less of a diner than just a great hip neighborhood restaurant without the pretensions of a hipster joint. ”
- “
It is a great place to relax after work. ”
- “
Overall, The Cup is a great place to go for lunch or dinner or after a movie or even for a couple of beers or drinks. ”
|
| service |
64.0500020980835% positive |
- “
love the food but the service leaves something to be desired. ”
- “
Their staff are younger kids with bad attitudes. ”
- “
CUPS IS A DISGRACE, terrible customer service ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
I've never had such bad service before, I put all the blame on the management. ”
- “
They are friendly though and the atmosphere is good. ”
- “
service is terrible. i've gone about 15 times because i live one block away. almost all of those times, i've gotten poor service. the staff is not rude, just not attentive. a number of times, i've stood there waiting to be seated while staff members chatt ”
- “
The guy at the take out counter was friendly AND fast, a combination you don't find often. ”
- “
Service is efficient and super friendly, and the food is really great - I recommend the steak au poivre and buffalo chicken wings! ”
- “
mediocre at best, service is really bad except for a few servers. ”
- “
have to say the the manager Joe ( upon who's name I asked ) was fantastic. ”
- “
Went in for breakfast on Saturday and it was empty where it is usually crowded, the waitress messed up thr order, the food was cold and tasteless and the whole vibe of the place was just awful. ”
- “
The staff were just standing around lokoing bored and it seems that the few tables around us were also unhappy with their service. ”
- “
My husband and I love this place for its atmosphere and its friendly service. ”
- “
want to love Cup, really I do - but the service and general attitude of their waitstaff is so awful that it kills it for me. ”
- “
The food was good and the service was superb. ”
- “
Great food, excellent service. ”
- “
My boyfriend and I would often sit at the bar and chat away to the friendly Irish bar man Tom. ”
- “
But the service was friendly and the portions big. ”
- “
The decor is nice on the inside and despite reading all the bad reviews, we found the service to be acceptable. ”
- “
Queens is full of joints with better service and more courteous people. ”
- “
rude hostess ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
He put the blame on us for getting bad service. ”
- “
I've spoken to a manager there on a few occasions (he's younger and very cool) and explained my thoughts and he agrees - his staff is no good. ”
- “
The staff is incredible and the place was hopping ! ”
- “
The staff is so friendly and the price is right, even on alcohol (oh, the sangria is the best in NYC). ”
- “
The waitstaff was very friendly even after requesting a different beverage --and the food was very good. ”
- “
have to agree with people though, The service inexperienced, the food is wierd, and the place is dirty, REALLY DIRTY! ”
- “
Best burgers and curly fries in the area, super-friendly and helpful waitstaff, nice fun casual atmosphere. ”
- “
Then he tells us that we should have grabbed him ten minutes earlier, and to never wait around for bad service. ”
- “
Staff is friendly, prompt, and NOT teenagers. ”
- “
once ate there and was passed off to another waitress without being told - so that me and my party were waiting for refills and to order more courses without knowing who to go to. ”
- “
slow service, bad food ”
- “
The food was delicious and the staff was professional, fast and friendly ! ”
- “
and the waitstaff was attentive and quick. ”
- “
The waitress was nice though. ”
|
| value |
100.0% positive |
- “
The Diner was immaculate and the portions were huge ! ”
- “
Most dishes are very YUMMY and a very good value. ”
- “
The serving size was also huge. ”
- “
The prices were very affordable for a family to have a nice meal ”
- “
The staff is so friendly and the price is right, even on alcohol (oh, the sangria is the best in NYC). ”
- “
The tables are pretty far from one another, the food was great (and a great value!) ”
- “
Generally speaking the place isn't that bad - the food is very good and it's affordable, but week after week it's the same thing. ”
- “
portions are huge. ”
- “
But the portions were huge, the decor and atmosphere was bustling and cool, adn the service was prompt and friendly. ”
- “
saw that CUPS had a big burger for a fair price so I called them up. ”
- “
But the service was friendly and the portions big. ”
- “
The helpings are more than generous - they pour the biggest cup of coffe I've ever seen - and everything on the menu is good, home-style cooking. ”
- “
This used to be one of my favorite places to eat in my neighborhood, good food, great prices and brunch or dinner it was great. ”
|
| wait time |
33.3299994468689% positive |
- “
Except for a couple of slow serves when they were really busy, it is a good spot with food that is much better than the average diner. ”
- “
Service is very slow which is sometimes ok, but you have to read your table. ”
- “
Also, the food, the service, and the change from the bill were all quite slow considering how empty the place was. ”
- “
slow service, bad food ”
- “
and the waitstaff was attentive and quick. ”
- “
Then he tells us that we should have grabbed him ten minutes earlier, and to never wait around for bad service. ”
|
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