Full Service Day Spa in Manhattan

(917) 338-0704

776 Sixth Avenue (Between 26th and 27th Streets)
New York, NY 10001 40.744862 -73.991373

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Neighborhoods: Midtown South Central, Midtown

www.SerenitySpaNY.com

Hours:

Mon-Sat 10am-10pm

Sun 11am-8pm

Last updated 7.17.11

Category:

Skin Care, Spas, Health Spas

Payment Methods:

American Express, Visa, Discover, MasterCard

Hair Removal Services:

Laser Hair Removal, Waxing

Massage Services:

Massage

Skin Care Services:

Facials

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What People Are Saying About Serenity Spa

The Owner

Serenity Spa

Owner

At Serenity Spa, in New York City, our full service day spa specializes in personal customer care and private events. All of our events are special occasions to us, and our professional and experienced staff will make sure you and your guests receive all of the appropriate accommodations to ensure that your event is truly special. We offer a variety of platters, such as a fruit or cheese platter and beverages like red and white wines. Visit the Serenity Spa website to see a full description of spa services, make an appointment and purchase a gift certificate. You also can request to be contacted by our staff at Serenity Spa regarding an event or party.

CityGrid

Read more from the owner

Featured Review

Contributor

Contributor

Treat yourself to a facial, massage, body treatment, manicure, facial or body waxing and more; skin-care products are available.

ambiance
100.0% positive
  1. “Overall the package is good for the price, but I think I would choose a spa next time that had a little bit more atmosphere.”
  2. “The staff is very nice and courteous, and the ambiance is perfectly pleasant and relaxing.”
  3. “The Spa rooms are quiet, very clean and the background music very soothing to the cozy, warm ambience.”
  4. “Their spa is cozy and very quiet while their salon is very friendly, clean and usually busy.”
  5. “The rooms are actually comfortable and serene.”
  6. “In response to other reviews, I think the ambience was nice and the space is welcoming.”
  7. “had a really nice experience in the back, the front on the other hand was complete chaos and I will never go back there again until they get a little more organized, serene, and comfortable.”
  8. “Enjoy a wonderful experience at this Day Spa which offers the best facials in a relaxing atmosphere.”
  9. “Quiet, cozy private rooms combined with smooth relaxing music, friendly, polite personel; Serenity Spa has become our choice for massages.”
dessert
100.0% positive
  1. “The creams and gels smell incredible.”
drinks
100.0% positive
  1. “Small details like a warm green tea after your massage makes a difference when getting back to reality, like work.”
menu variety
100.0% positive
  1. “New Yorkers get spoiled with the extensive spa facilites to choose.”
overall
100.0% positive
  1. “What a great place.”
  2. “What a great place!”
  3. “This Spa is a great place to get everything done at once: I got a facial, salt scrub, massage, back wax, back facial and pedicure.”
  4. “Serenity Spa is a great place.”
return potential
100.0% positive
  1. “had a really nice experience in the back, the front on the other hand was complete chaos and I will never go back there again until they get a little more organized, serene, and comfortable.”
service
94.80999946594238% positive
  1. “Outstanding service”
  2. “The staff is very professional and sure they know very well what they advice me.”
  3. “But, as soon as I walked into this beautiful place I was very impressed with the décor and friendly staff; after treating myself to the full experience of a massage, facial, seaweed wrap and what they call: " tired leg spa pedicure" I was just so p”
  4. “The spa was impeccable and the ladies who did our services were very friendly and welcoming.”
  5. “If you are looking for a welcoming, friendly spa and exceptional services, gotta try Serenity Spa.”
  6. “All the staff are very polite.”
  7. “Staff members are very friendly, gentle and professional to eve.”
  8. “As soon as I walked in, a friendly receptionist explained me the different services offered.”
  9. “The staff is friendly; there is always a lady cleaning.”
  10. “Their people are incledible friendly and their treatments are great.”
  11. “The friendly and polite staff at Serenity Spa are the reason of my visits when I am in town for work.”
  12. “They were dirty and people weren't friendly at all.”
  13. “Their spa is cozy and very quiet while their salon is very friendly, clean and usually busy.”
  14. “Expect the best service”
  15. “You find here not only extraordinary service but the staff is also very friendly and polite.”
  16. “The staff was friendly and attentive, and the special masque pedicure was wonderful.”
  17. “Four hours of pampering with three outstanding staff members.”
  18. “The therapists who did my facial and massage were very friendly and polite.”
  19. “The staff at Serenity made by experience very pleasant.”
  20. “moved by Serenity Spa in Chelsea last year; I haven't found any other place as friendly, spotless with professional services like this place.”
  21. “The massage and facial were perfect and the Brazilian lady who did my facial was friendly and very professional.”
  22. “The spa itself was small but gorgeous; the service was impeccable, the massage and facial were excellent.”
  23. “Unfortunately, the spa was booked and couldn't get a facial nor a massage but i heard great statements from people walking out of their massages and/or facials (while getting my manicure).”
  24. “The establishment offers great customer service and care to the human body.”
  25. “The people are so sweet and everything there is so clean.”
  26. “The staff is very nice and courteous, and the ambiance is perfectly pleasant and relaxing.”
  27. “Beatiful place with great staff”
  28. “For NYC, the prices are very reasonable for the excellent service that you get.”
  29. “Quiet, cozy private rooms combined with smooth relaxing music, friendly, polite personel; Serenity Spa has become our choice for massages.”
  30. “Very good customer service”
  31. “They didn't need to do that much talking to convince me that their staff are outstanding.”
  32. “The staff were professional and helpful (not pushy like some other places) and I left with another appointment already set.”
  33. “Walking on Sixth Avenue, saw an add for 29.99 manicure and pedicure; I wasn't only welcomed by great staff but got constant attention.”
  34. “Wonderful service, great hours”
  35. “was very amazed with each and every service but the massage was the best I ever had.”
  36. “Outstanding service, friendly crew”
  37. “The staff is excellent and very professionals.”
  38. “The professional staff will answer any”
  39. “They do ask whether the service was good, but they don't care for your answer.”
  40. “The employees were so friendly.”
  41. “Both the women were friendly, but the manicurist chipped off the edges of my nails and did a very bad job - I had to wait for a long time to grow my nails before I got another manicure.”
  42. “Excellent customer service is their main goal”
  43. “have been getting my legs waxed for over a decade and I can definitely say that the type of wax used at Serenity, and the level of knowledge of the staff, makes for a very pleasant, effective waxing experience.”
  44. “got a full body massage by a russian massage therapist and a very long pedicure by a friendly and funny lady.”
  45. “Great service, and the lady will be happy.”
value
45.45000076293945% positive
  1. “The spa I usually visit in my neighborhood is very expensive and don't even massage my face while burning the candle.”
  2. “couldn't believe I had to pay for any money for the horrible session.”
  3. “agree that Serenity is not a huge spa with saunas, steam rooms, etc but I also believe that those are gym amenities more than Spa features.”
  4. “Overall the package is good for the price, but I think I would choose a spa next time that had a little bit more atmosphere.”
  5. “This place used to be great but now it's just a waste of time and money”
  6. “Not only they offer great deals every day of the week but their facials and massages are outstanding.”
  7. “And the Spa prices are really not bad at all.”
  8. “It is beautiful and VERY, VERY CLEAN, yet somehow manages to charge the same prices as those disgusting nail salons on every corner, while also offering many more treatments.”
  9. “For NYC, the prices are very reasonable for the excellent service that you get.”
  10. “This place USED to be great (although expensive) for manicures, spa pedicures and waxing but recently it has gotten really lazy.”
  11. “This place has gone from a nice indulgence to a giant waste of time and money.”
wait time
80.0% positive
  1. “Both the women were friendly, but the manicurist chipped off the edges of my nails and did a very bad job - I had to wait for a long time to grow my nails before I got another manicure.”
  2. “Thanks to Citisearch I found this beautiful spa where I received the greatest pedicure in a very long time.”
  3. “Anyone who works long hours knows that a spa open until ten on weeknights is the perfect post-stressful day indulgence.”
  4. “It is also open late nights and weekends which is very convenient for those who work long hours or have nail emergencies.”
  5. “got a full body massage by a russian massage therapist and a very long pedicure by a friendly and funny lady.”
5 Star Rating: Highly Recommended

03/07/12

A Chelsea Spa to experience

by NicoleSchultz

This spa in Chelsea, offers rejuvenating spa treatments performed in a warm, welcoming environment featuring contemporary décor and total sensory stimulation. A Wine Wrap was the body Treatment of this Season and since complimentary WiFi is available in the front I did check my e-mail while enjoying a Chocolate Spa Pedicure. Whether you are staying at any of the wonderful new hotels in the area (such as the ACE Hotel) or stopping for a spa treatment, I strongly recommend experiencing Serenity Spa.

4 Star Rating: Recommended

12/26/11

very good facials

by sarahl152649255

I am convinced that Serenity Spa's facials are great. I have tried twice already and had very good results after. Way, way great compliments on my skin afterwards. It's hard to find a good place for facials. I do believe all those awesome comments written about them because their facials rock!

1 Star Rating: Poor

06/08/11

DO NOT USE

by MinWynn

Everything you read on Yelp about the horrible customer service at this place is true. My horror story exceeds even theirs- they effectively stole $100 from me. I too bought a Groupon- but mine was for the *other* Serenity Spa in NYC. I made an appointment at *this* Serenity Spa by mistake, and their online form requires you to authorize your credit card to be charged. I called immediately to cancel my mistaken reservation. The person who answered the phone was very snippy. I explained that I had a Groupon for the other Serenity Spa and had booked with them by mistake, to which she replied, "Right, because we don't take Groupon!" I then reiterated that I wanted to cancel my appointment for that reason, and hung up.

The evening of my CANCELLED appointment, I got a phone call accusing me of missing my appointment and informing me that I would be charged. I told the person that I had called to cancel, and she asked me for my confirmation number. I told her I wasn't given one but that I had proof that I had called to cancel. She was very rude and as others have said, the attitude is that all of the blame is on the customer. Finding it outrageous that THEIR mistake should cost me $100, I disputed the charge. I even provided proof of my cancellation phone call, but my credit card company couldn't do anything because I had authorized them to charge me. They have now added a note on their reservations page asking you to email to cancel rather than calling since their receptionist is clearly incompetent. I strongly suspect the change was a result of this whole tawdry affair.

I strongly urge you to boycott this place- they clearly have no concern for their customers or potential customers, only for pocketing peoples' hard-

5 Star Rating: Highly Recommended

05/20/11

My family loves Serenity Spa

by TaraWeiss

I frequent Serenity on Sixth Avenue as I moved to Chelsea last year. My mother and sister love this place even when they have to commute from the UWS. We meet for spa time even if we just get manis.

I work close by. Serenity opens late and have a great selection of spa products like Dermalogica.

I heard they are getting laser treatments. It will send a lot of time to my mom if she can get all her skin care treats and goodies at Serenity Spa. I got her a Gc for mother's day. She will be coming around soon.

5 Star Rating: Highly Recommended

01/26/11

Greatest masage I had

by Jas23

I was a little afraid to request a massage at a new spa in my area, however, after reading comments on blogs about Serenity Spa on Sixth avenue I was determine to give it a try. Absolutely, the best massage I had so far. BgAp1970 thank you for the advise.

The Details on Serenity Spa

Place Categories:

  • recommend serenity spa
  • best foot massage
  • friendly staff
  • excellent quality services
  • wonderful serene experience
  • great place
  • outstanding facials
  • best special masque pedicure
  • worst spa
  • best manicure
  • serene rooms
  • incredible treatments
  • clean salon
  • enjoy specials
  • outstanding staff members
  • polite massage therapists
  • very good customer service
  • worst pedicure massage
  • bad experience
  • great pedis
  • incledible friendly people
  • nice warm ambience
  • perfectly pleasant ambiance
  • happy customer
  • big smile

Message from Serenity Spa

  • Massages & Facials
  • Manicures & Pedicures
  • Private Parties & Events

At Serenity Spa, in New York City, our full service day spa specializes in personal customer care and private events. All of our events are special occasions to us, and our professional and experienced staff will make sure you and your guests receive all of the appropriate accommodations to ensure that your event is truly special. We offer a variety of platters, such as a fruit or cheese platter and beverages like red and white wines. Visit the Serenity Spa website to see a full description of spa services, make an appointment and purchase a gift certificate. You also can request to be contacted by our staff at Serenity Spa regarding an event or party.

Serenity Spa
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