09/04/08

They're updating their website-Make sure they offer the service that you want!

by flametresses

I went to Spa Chinois for the first time yesterday, 9/3. I had booked the SPA CHINOIS SIGNATURE JOURNEY FACIAL but was told they really didn't offer that service any longer. However, because I had booked it through WAYSPA they said they'd honor it. When I got there I was told that the Reiki practitioner had an emergency and couldn't make it, but that another esthetician was on her way who could do the SAME service. I was offered a complimentary hair treatment and scalp massage but declined the offer. I left and came back. Phoebe, the esthetician, brought me to the facial room and that was when I learned that she had no idea that I had booked the SIGNATURE JOURNEY package, and that she didn't do any kind of energy/chakra/stone work. I was overdue for a facial so I did the COUTURE facial instead. Phoebe was very friendly and professional and I really enjoyed the service. I was, however, disappointed because I was really looking forward to the service I had originally booked and felt that I had been misled.

Again, the spa is very attractive and the staff very friendly, but they need to get their website updated ASAP so as to avoid future situations like this.

• Pros: Attractive environment, friendly and professional staff
• Cons: Not necessarily organized or accurate in their listing of services

05/17/08

Best Facial Ever!!

by annoymoussss

For the first time, I actually enjoyed my facial. I was late for my appointment, and the facialist named Phoebe took me anyway and gave me the best facial! My skin is clearing up day by day...I am for sure going back and see her!!!

• Pros: great service, EVEN the receptionist..they pulled strings for my service! don't understand what the others are talking about!
• Cons: alittle bit cold.

05/02/08

Great facial

by sarahebyrne

I went during Spa Week to get the Green Tea Facial which was wonderful (and for the first time, I didn't break out after a facial). I'm not sure it's worth the regular $170 though. Reception was not friendly. But since my skin looked amazing, and the facialist listened to me and respected me (instead of some facials where they just treat you like your skin is horrible), I will definitely go back.

• Pros: Great facial
• Cons: Unfriendly staff