08/26/08

Amazing Color!

by sexystef

I have tried several places in NY for the color. This is the only place where I keep going back. The color is exactly as you want it. Anna always listens to you very carefully and the results will be exactly what you wanted. I also tried Reinaldo, perfect color as well. I like this place very much, they have always been very professional and very polite. I tried the haircut as well, it always comes better when they do the styling rather than when I do it at home, but I guess that is why you pay for the styling!! (and this is why I held back the fifth star...). You will be in a great mood when you come out.

• Pros: Very knowledgable staff

08/08/08

Avoid this place

by petatki

Yes, I bought a package from the pretty boy in Union Square and I wasn't conned but I do regret it.

You get exactly what you pay for if you don't agree to an upsell.

The upsell: The "image consultant" tried to convince me for 20 mins to color my hair. Once she understood that I wasn't interested (I had to repeat myself 7 times), she turned into a very rude person. And treated me horribly...

The hair wash: My hair wash was the best part - probably because there is nothing can really go wrong with that - although it took all of 4 mins. No neck massage included.

-My hair cut took about 9 mins. (The hair cut was ok - though shorter than I wanted it to be.)

-The blowdry took around 5-7 mins.

I was livid - and when I asked the very pretty stylist why it took her only 7 mins to blowdry my hair (it looks better when I do it and when I get it done professionally it always looks AMAZING) - she politely asked me to take my bag off from her station so that she could serve other clients. (The salon was NOT busy - and her next Client came around a half hour later.)

What's more, they were shooting a video on premise that day - and every 10 mins, all the stylists were asked to turn off their machines and be quiet. My stylist even took a break of a couple minutes in the middle of my hair cut to join the ad - without even asking me if it was ok.

Ultimately - I expressed my disappointment to the manager - he "fixed" the blowdry for me - but only after I mentioned that I would write a review online rather than in their plastic suggestion box.

Dreadful! Is all I have to say. I will go back and get the manicure/facial and whatever else remains on my package because I paid $60 for it - but I will NEVER go back again to pay for their service.

(The silver lining though was that my friend looked pretty amazing after her cut/dry - so maybe it was just a bad hair day for me.)

08/03/08

Love this place

by Allejandra27

I just completed the all the services in a package I bought from Cabellos, and I couldn't be happier with the results. This place has got it all; a friendly, attentive staff, clean up to date equipment and skilled stylists. I received a haircut here a few months ago and the stylist did exactly what I asked him to, just remove the dead part of my (overprocessed!) hair without messing up the length. The spa services I just got were great as well. I reccomend this place to anyone who enjoys getting treated well and not having to wait forever for appointments!

• Pros: practically everything!