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- Neighborhoods:
- Downtown, Lower East Side
- Categories:
- Restaurants, Catering
- Price:
- $$$$
- Restaurant Special Features:
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- General Info:
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At a Glance
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90% ambiance
“The ambiance is perfect!”
91% dessert
“The waiter was very attentive and was able to offer personal suggestions on wines, dishes, and deserts.”
77% drinks
“However, the bar is great”
80% food quality
“The food is very creative, try the beet and goat cheese appetizer, the lobster with beans ad bernaise and the honey glazed sardines.”
100% menu variety
“great late menu”
100% overall
“know it's a busy night, but if you can't handle it, don't sell your establishment as a good place for dinner or groups.”
100% return potential
“Its great that the LES has a non pizza option for late night dining now, cant wait to go back.”
65% service
“POOR customer service:ABSURD CANCELLATION POLICY”
76% value
“The food isn't horrible, it's good, it just doesn't justify the price they charge, nor the service.”
75% wait time
“Service wasn't great - they accidentally gave us our neighbors' entrees, and there was a good 40-minute wait between appetizers and main courses - but the food was overall very good, particularly the desserts.”
Write a Tip for
The Penthouse at THOR
Tips for The Penthouse at THOR
July 04, 2010
Their Service Behooves Me To Write This Review.
While it was only one incident, it upset me so much that I am going out of my way to write a negative review about this place.
I came here for my friend's 21st birthday. It started when I went to buy a shot. I asked for a Grey Goose. He served it but didn't provide a lemon (which of course was no big deal). However, when I went to take a lemon (which I might have been wrong in doing), he smacked my hand away and said don't take them, the waitress will bring one out for you...and you can't stand there. While he may have only been doing his job, he could have been more polite about it and could have simply given me a lemon being that HE was the one who forgot to provide one with my drink. Also note that the shot was $16 and at that price should hold obligatory decent service.
It was a very trivial incident, but I take very seriously how I am treated as a patron and I feel he did not even come close to providing the kind of service that would ever make me want to come back there.
I shall also note that during the earlier part of the evening, I did not find the staff to be particularly friendly as they did not smile nor was their aura very inviting.
0
Heart
July 26, 2009
AVOID. I urge you to avoid this place, the staff are exceptionally rude. I've traveled the world and have never been treated worse than I was here. AVOID.
0
Heart
May 18, 2009
Not all there. I went with a bunch of my friends, for an early dinner- not only did they add dishes we never ordered to our bill, but they had the gall to call us no shows thru the reservation service we used to eat there! The lobster salad was WAY too sour, and the braised beef was bland. The atmosphere is nice and loungey, but the service is APALLING. I will NEVER go back there after they way we were treated.
0
Heart
April 12, 2009
Great Drinks. Drinks were great, cool crowd, the club was amazing. Food was okay, but the staff was really great.
0
Heart
April 12, 2009
RUDE staff and Obnoxious music!. This is an establishment the near by locals hate. We have asked them to turn down there music or shut their door for several months and they refuse. They lie they will and don't follow they law. Bouncing bass off our windows till 4AM on week days and weekends. I go to work sluggish and bothered. If you want to support the community do NOT go there. They are all stuffy and rude. There are many other better place to hang in the LES anyhow.
0
Heart
April 11, 2009
Horrible drinks and RUDE staff. The drinks taste like water and the staff if uptight and non-caring. One of the worst bars I've been in years in NYC.
0
Heart
November 21, 2008
A bit overrated.
An elegant dining experience, yes.
But it's also somewhat of a dull experience. There's just nothing that spectacular about this restaurant to keep me coming back. Don't get me wrong-the food was good as well as the service, but the vibe just wasn't there.
I think this place is good but not AMAZING. A bit overrated in my opinion.
0
Heart
October 21, 2008
Amazing Brunch!. Went there recently with two friends and we all loved it! They do an excellent brunch and it's very inexpensive (about 20 dollars each including a choice of 2 mimosas or bloody marys). Both of the 3-egg omelets were unbelievable, the service was good, the coffee was excellent and overall the music and decor made for a note-worthy brunch. Highly Recommended!
0
Heart
August 10, 2008
go during the week. i cant comment on the wekend experience...i understand the place turns into a club on the weekends. As far as the restaurant goes, during the week, i LOVE it!! Fabulous, modern decor, with a high glass ceiling and ceiling height windows overlooking the lower east side's typical tenament buildings. i like that juxtaposition. They have large, comfortable banquettes, and it's one of those rooms where you can actually converse without screaming over loud music, yet you can hear the good music that they play. (my current pet peeve is monsterously loud, overly packed restaurants, which are aplenty these days) The service is warm and friendly, and the food is excellent! The goat cheese fondue with truffle roasted mushrooms is SUBLIME. Roasted lobster and corn chowder with jalapeno biscuit was another favorite. They have plates you can share with the table- like a really light fluffy crispy gnocci with balsamic glazed figs. YUM!!! oh, the fried artichoke salad with parmesan is EXCELLENT. They recently got a new chef, and he's doing a fantastic job, I have taken different friends there many times, and everyone has just loved it. i see some people's reviews think that it's expensive. As far as the quality of food, service and atmosphere is concerened, it's well worth it. You can also select a starter and a sharing dish, and it realy isnt expensive at all. My sister, who is New York phobic came to visit a few months ago, and now she's ASKING me if she can come visit again, so we can go back to THOR! I cant wait!!
0
Heart
June 27, 2008
so beat on any night.
been there done that. but this past weekend was special. my 3 friends, all dudes, all italian and decent looking yet painfully bridge and tunnel breezed in at 2 AM on a friday night. they were half block ahead of me. i got to the door with our 2 other friends...2 out of towner asians. I walked in front and it was clear just two dudes with me...the not-so-cute but-at-least-she-doesnt-eat so-skinny-enough-to-look-okay shmostess stops me and says "sorry but bottle service and guestlist only tonight" .. i gave the usual but my frineds are inside and we get a bottle if have to but dont all drink the same thing and bla bla bla... so the little 90 pound dweeb comes up and whispers in her ear. She goes to tippy toes and looks past me, another decent looking italian fellow, at the two young asian gentlemen standing in tow. She leans in and says sorry, but its now guestlist only.
wow.
judge for yourselves.
0
Heart
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The Penthouse at THOR
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