02/16/07

Great Atmosphere, Service, Food, and Bartender

by fpiers

Called on a Thursday night with a party of eight and the staff sectioned off the back room for us (which had a waterfall and a fireplace). The whole group had a delightful time. Had the aquaterra salad (really excellent) and the salmon over chick peas. Both were delicious as were the cocktails. Very knowledgeable bartender made excellent margaritas and dirty martinis for us all evening. For dessert we shared a chocolate sampler with profiteroles, chocolate creme brulee (which was everyone's favorite) and chocolate cake. Management and staff were exceptionally accomodating considering our group was a wee bit boisterous. Great spot all around.

• Pros: Exellent Bartender, and can accomodate larger groups
• Cons: A little pricey

02/11/07

Horrible experience and terrible attitude

by parizhilton

I can be extremely brief about this: some creepy crawler in my salad and no comp!

Apparently the manager wasn't there to override it, and the angry blonde woman in the front did not agree to let us go without paying for everything. This is disgusting, unheard of and simply bad service. I wanted to leave on the spot when I found the creature in my salad, obviously had lost my appetite, so it's not as if we finished our entire meal first.

Never, ever again! And what a horrible attitude!

02/02/07

A place to avoid! Average Greasy Food, Poor Service, Inaccurate Wine List

by bengrope

The meal was average and too greasy. I had a Caprese salad, which was over-dressed, the tomatoes were awful and the slices of mozarella too thick and very weak. The Main course was a pasta that was also disappoiting, way too salty for my taste, and again too greasy.

The wine list is absolute inaccurate, several wines we picked were unavailable and another selection was a completely different year (yes, it matters!) then on the menu.

The waiter was not taking good care of us at all, we had to pour our own glasses most of the time, and the busboy kept on trying to clear my plate while I was still eating (3 times in a row!). How is that for feeling rushed?

Finally, they charged my credit card twice, and I spend an entire day fighting with the management to get my charge back. They were acting like it was my fault, and they did not need to resolve the issue at all! I did not even get an apologetic tone, but a mean attitude.

Conclusion: why should I ever dine there again, and why should anyone else for that matter? Move over a block or two to some of the much better restaurants this neighbourhood has to offer!

• Pros: Bad Food, Too Expensive, Poor Service
• Cons: None, really, except they take walk ins...