Computer Overhauls

12/22/11

COMPUTER OVERHAULS ROCKS!!!

by Charles CabreraBrown

Last week.. I was in search of a new laptop. That didn't cost very much. However, I stumbled upon this place called, Computer Overhauls... I remembered a friend told me about this place. Anyway, I went in. I was helped immediately.. I was helped picking a laptop for my needs. I bought the Dell 610. I must say, It works great.. Its fast and they very helpful. Very good service!!!

06/23/11

WORST SERVICE EVER

by LaniE

My computer has been having all kinds of trouble to the point where I could not pull up any of my applications. I bring my laptop to them and after their "diagnostic" I'm told I need a full overhaul of my laptop. I come back after about a month of them having it to pick it up.

Since then I have been back and forth at least 5 times with either the same problems or new problems after they claimed they fixed it. I even get argued with and talk down to about a problem with my sound that I did not have when I brought the laptop in the first place.

It is still crashing, checking disks, freezing, (all the things I complained about from inception) all of a sudden I need a new hard drive. Their service is AWFUL. I am still dealing with them about this laptop. I'm even writing this from my ITouch because my laptop crashed 3 times today alone.

I will NEVER refer this place if it was the last repair place in NYC. I will buy a MAC and lifetime warranty before I ever go back to this place.

02/25/11

my life saver!

by ERogan

refereed here by the Apple Store 14th street because my hard drive had failed and the genius bar said they couldn't recover my data. THANK GOD I FOUND THIS PLACE!

they literally saved my life and my course work! they gave my drive a free diagnostic, no hassle at all, and within 2 days i got a call from the data recovery technician explaining all of my options. i got ALL of my data back for $349, wayyyy less than techserve charged my roommate for the same kind of failure. they are by far the BEST DATA RECOVERY PLACE IN ALL OF NYC! and so helpful too. ask for Yurie, he's a GOD SEND! ♥

02/12/11

WOW!!!!!

by NickFesta

Man, I really thought this place was going to be "bait and switch." Glad i was wrong.

I had 250 dollars to my name, when my net book broke down. i needed a computer fast. Luckily I was going to the city the next day anyway, and decided it wouldn't hurt to try.

LOL Cynic that I am, I thought the cute sales girl was going to try to sandbag me. Again I was wrong. She never tried to "sell" me anything. She was knowledgeable, nice, and sympathetic to my plight. I wound up taking the $149 Dell advertised. It works great! I did take the warranty, just in case. I figure if I get a year out of it, I'll be more than happy.

These people do what they say. They refurbish computers and sell them at a great price. I'll assume repair service is just as efficient. They have a customer and someone who will gladly promote them!

07/07/10

I've had better

by Jill Wolford

After going there, I wish I had insured my computer when I bought it, as the expenses for fixing my computer were tough to fork over. I noticed they fix both Mac and PCs, which is nice, and they’ll also buy your computer from you if you’re looking to sell it. My computer had a hard drive issue and they were able to recover most of my data and get it back up and running. On a scale of 1-10

Service: 7

Speed: 5

Price: 2 (expensive!)

I think I’ll be looking for a new tech support company the next time I have computer problems…

• Pros: Recovery, kinda
• Cons: Speed and price