11/12/09

Great moving company, I highly recommend!

by RPnyc

I hired Imperial to help me move out of my one bedroom apt earlier this month and we were very pleased with the results. Everything went according to plan with no curveballs.

The movers were very professional and good to deal with. I will definitely be using Imperial again for my next move.

• Pros: Great service, reasonable prices
• Cons: None

10/08/09

Always The Best

by aldow

I am writing this letter in order to lavish high praise to the staff of Imperial Moving Company.

I recently faced a very difficult moving situation (I literally did NOT know where I was going to be moving to until 4 days ahead of the scheduled move date) and I found that booking my move with Yuval couldn't have been any

better than it was. He was very patient with me as we walked through the items that needed to be moved, and we went through a variety of scenarios

where everything would end up safely moved in the end. I found him to be very responsive with regards to staying in communication with me, as well as

the condo management company where I was moving from, and as a result, I was easily able to secure the appropriate moving permits.

The day of the move, the men arrived on time and I met with Juan, the foreman for this job. He was very mild, stress-free and walked through each

of the rooms with me ensuring that he knew what would be packed, moved and what would stay.

Following this, it was like watching an amazing ballet of workers. These boys had the remainder of my stuff not only packed, but IN THE TRUCK within an hour's time. They were phenomenal with the care of the piano I have had since birth (and did I say these guys are STRONG?!), and my antique armoire

and table.

These guys further went above and beyond as they then had to go to Manhattan (from the Bronx) to drop-off my king-sized bed- and they delivered AND

placed it, as well as then picked-up a daybed frame and mattress. They then came back to the Bronx to load all the stuff into the new apartment.

One of the things I appreciated most at this point was that I was asked where everything should go, and many of the boxes were even un-packed for me

during this time. I have never experienced such complete execution of a move like this.

Not a single, valuable thing was damaged in my move, and, at the end of the day, I found that the price I paid was not only fair, but I felt I had received far more value than I would normally expect from such a service.

Having just separated from my husband and being a single mother of a 2-year. old child, receiving service of this caliber truly made ALL THE DIFFERENCE

between having this transition become a nightmare or a brand new beginning.

This is my second time using Imperial Moving Company, and I will NEVER move

myself again as a result. These boys are top-notch and have the concept of customer service down-pat.

I will be recommending them to anyone who needs to move.

• Pros: Everything
• Cons: Nothing

10/02/09

Simply the best

by Ash V

I really enjoyed working with imperial movers. They were quick, efficient, and very nice and polite. The team took great care of all of my belongings and moved my thing out and in to my new apartment very quickly. I'd definitely recommend Imperial to anyone who needs a mover. Overall I had a great experience on my move.

• Pros: Reliable, Careful, Friendly
• Cons: none