09/12/09

Great food, friendly service

by NewYorking

My friends took me to this place and the food was awesome. Delicious, yummy sauces, tasty dessert, good margaritas, and very friendly service - what more can you ask for? I usually frequent Rosa Mexicano which is very close to where I live, and while Mexicana Mama has less variety and is smaller, the food and service are fabulous. And the wait time is not that long. I highly recommend this place and will go there again.

• Pros: Yummy food

02/21/09

good food, but claustrophopic seating

by zottington

The food here is not bad, but they charge you for chips and salsa (unheard of where I come from)! The whole dining experience would be greatly improved by removing a couple of tables. Do they really need to pack us in like sardines, just to make a few extra bucks? We will never go back.

• Pros: freindly service, decent food
• Cons: too crowded, expensive

01/13/09

Unbelievable rudeness from the manager, will NEVER go back

by cmaigret

On Friday January 2nd around 7:15pm my husband, my brother and I showed up at the restaurant and were told that the wait would be 25 minutes. We put our name down for 3 people.

15 or 20 minutes later, I came back to check on our reservation. There was a couple in front of me who were told that there would be a 5 or 10 minute wait for a table for 2. When the hostess saw me she said the table would be ready in 5 minutes. I said Great!

Two side by side tables for 2 were being freed near the door by the hostess station. After the tables were cleared the hostess pulled a chair from the entrance area and said that she was going to accomodate the 3 of us on one of the tables (for 2) and was going to give the other table to the couple who had arrived 5 minutes before. She was clearly embarrassed to have to say that and she said that her manager wanted to do it this way so that they could have 5 diners in a space made for 4.

Now my husband and my brother are both over 6 ft 2 so there was no way we could squeeze the 3 of us in the space. So we asked to see the manager. She came and defended her point. Take it or leave it. I stressed that we lived here and were no touris, that we'd come to the restaurant regularly, that she could not treat us this way but to no avail. We left, disgusted, and will never go back.

Frankly, the food is not the greatest at this place, they don't accept credit cards, and this is no way to treat paying customers.

• Cons: Overpriced and rude