The Family Restaurant

Recommends

dcryan

Joined 2 years ago

Delicious food-why the complaints here???. We've been going to the Family on and off for many years. The food and service have been consistently good, so I believe that others' comments here must have been from rare occasions when the place was having an off-night. The food is authentic and delicious (maybe heavy on the garlic at times); the portions are huge; and after trying most items on the menu, I'd say that only the meatballs were disappointing. The cocktails are made very well, and the only negative comment would be that the house wine (red) is pretty awful tasting. The valet parking makes it really easy; no concern for where to park on Queens Boulevard.

Recommends

tonywalker03

Joined 3 years ago

BEST FOOD EVER!!!!!!!!!!. If you are looking for the best italian food. The family restaurant one of the best place to be. we celebrate our tenth anniversery there. i had a dish called Chicken & Veal Rossina. My wife had Whole Fish Broanzino. Both of the dish was OUT OF THIS WORLD!!!!!!!! Rest of our family ordered different dishes from the menu and the daily special. Everyone enjoyed the meal and it was Excellent service. All the busboys and waiters came and sing happy anniversery. The cake was fresh and very tasty. We had a lovely dinner. It was a memorable day for me. If anyone looking for a place to held a celebration i suggest THE FAMILY RESTAURANT. This is the BEST PLACE TO GO!!!!!!!!

Doesn't Recommend

MsAnonymous

Joined 3 years ago

the WORST Experience ever!!!. I went to this restaurant to attend a friends birthday party.Despite the fact that it was nearly an empty restaurant, it still took over 35 minutes to bring out our food. When the food came out, a steak that was ordered was made medium rare instead of what was asked ( medium well). To make matters worse, there was supposed to be a singing when the waitstaff brings out a cake but instead the waiter brings out the cake with the candles lit to the table and starts screaming out YO YO YO! to the busboy .Obviously everyone turned around and the surprise was completely ruined! If that wasn't bad enough, when the waiter came to cut the cake he noticed his cake cutting knife was extremely dirty and decided to wipe the blade on the tablecloth before attempting to cut the cake. After I finally had to physically clean the knife myself, the waiter had disappeared for 5 minutes so we had to cut the cake ourselves before he rushed back in pretending that he really wanted to help. To top it all off when we received our check, we realized he overcharged us and we had ask him to break down the bill for him to "realize" he had overcharged us.

Why would I even be suprised? I checked their health inspection report 01/19/2010 they recieved 92 ( btw the higher the points are the worse the health inspection) and was forced to close down. And the most recent health inspection gave them 23 points(09/20/2010) which is already in the red zone to a major violation.

Doesn't Recommend

Ravi23

Joined 3 years ago

Ask Ask Ask. They substitute lower cuts of meat: I took my mother to this restaurant and insisted she order her favorite,,veal chop. We waited and waited...and instead of the waiter or anyone else coming over and saying they were out of LOIN veal chop my mother was presented with a revolting cut: the blade, which for those of you who don't know, should only be used for stewing and needs to be carefully dissected.

We had scraped off the camouflage and showed this to the maitre d' and got nowhere and was informed that it was veal... PERIOD

They also used to pull a stunt where they would try and distract you while you are adding up your bill.....I am deadly serious about this.....so that you incorrectly add the tip and the meal....there is NOTHING you can do to remedy this by the way.

Doesn't Recommend

CSMobileUser

Joined 5 years ago

NEVER EVER EAT THERE!!!!!. Horrible service, horrible food, horrible people. We made an 8pm reservation, got there with a line in front of me, and a blonde lady saying there are no reservations. After waiting 45 min we were quickly rushed through. Careless wait staff elbowed my sister, asked if we wanted grated cheese and got more on the table then on our plates. I ordered a filet mignion marsalla. NO WAY WAS THAT FILET. Cheap sirloin steak fatty burnt and tasteless. When the manager came over instead of apologizing and moving forward it was an argument... Absolutely horrible. NEVER EVER GO THERE!!!! STAY AWAY!!!!!!

Doesn't Recommend

vgay101

Joined 4 years ago

Terrible!. I had lunch today with my friend and we both agreed that the food was terrible! Before you try this restaurant-just cook something at home, I promise that pasta out of a box would be better than this!

Everything was bad-including the coffee.

Please be sure to pass on the Family restaurant.

Doesn't Recommend

ShinySun

Joined 4 years ago

Trust me, please don't go!! Don't even try!. I read the review from google & took my friend there today(6/30/09). OMG, my stomach feel funny & bad after taste...we ordered one of the fish, it tasted fishy, the spagetti were made rough, we can even make better than them!! It's overpriced compare to the quality of the food. Don't trust the 4 stars, don't trust the good reviews sometimes. I felt so guilty for my friend, we spend $21 each for a regular soup,bad fish, old & stale desert...Nothing is good. We won't go again. There're only senior customers there, I don't even know why they can stand the bad food!!?? 100%disappointed, even if I paid $5, I'd feel disappointed. I'd rather go to a deli honestly!! No exaggeration.

Doesn't Recommend

vanesssa

Joined 7 years ago

I do not recommend this place. I went to The Family Restaurant for lunch. That night I had symptoms of food posioning. I tried the restaurant for a second time for dinner a few months later. I was sick the next day!. The food was not very good. The bread tastes like burnt eggs.

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DinerInNY

Joined 5 years ago

Good italian Food. To me, a 4 or 5 star rating should equal both top quality service and food which is maintained on a consistent basis. I've been a customer of Family Restaurant off and on for some 20 years. In my experience, the food is good but definitely not worthy of a 4 or 5 star rating. Simply looking at the other reviews and the range of ratings the restaurant should be approximately at a 3 star rating. I've had food which as others have said was very bland while I have also have had dishes which were very good but not the best I've had. In the end, it's all subjective anyway, so it's always best to judge for yourself as everyone's taste is unique.

Doesn't Recommend

Fresta

Joined 5 years ago

An unlikely anti-bell curve. Uhhhh,,,, It seems like the reviews are either one star, or 5 stars. My my my. Someone is planting some naughty stars. Dear Mr. Owner of Italian Restaurant, are you being a naughty boy? I wonder whether anyone will be fooled by this? Or is someone planting naughty evil reviews? Which is it? This is so intriguing.