Coco Roco
Brooklyn, NY 11201
Phone: (718) 254-9933
- Cross Street:
- Bergen Street
- Directions:
- F, G at Bergen St
User Reviews for Coco Roco
06/10/2008 Posted by steeler533
My girlfriend and I went to Coco Roco on a Tuesday night and waiting an hour for food. Despite the food being below average at best they had one waiter for the entire restaurant, and one busboy. Very much like the other woman who reviewed the restaurant, we got not explanation or apology. I understand if someone called in sick or whatever but you need to explain delays rather than simply ignore. At the end of the meal I waited 15 minutes for check which never arrived. I actually borrowed a menu from the table next to me and calculated my own bill and took off. I would never go to this place again other than perhaps to tell them how much of a dump it is.
Pros: none
Cons: all
05/11/2008 Posted by mrsdalloway
I don't like just blasting a place for one bad experience, but nothing upsets me like really rude customer service. My boyfriend and I went for weekend brunch. After seating us and taking our drink orders, they let us know the kitchen was running behind despite the fact that the place was half empty, but took our orders anyway. We waited an hour for our food, during which time no one came to check on us or let us know why there was such an extreme delay. When we asked to speak to a manager he refused to offer any discount or even a complimentary drink for the wait. Even more annoyingly, no one apologized or even acknowledged the inconvenience. When it finally arrived, the food was good, but we won't be going back after being treated so poorly .
Users Like You Also Viewed
Coco Roco
392 5th Ave
Brooklyn, NY 11215-3306
Chance Pan-Asian Cuisine & Bar
223 Smith St
Brooklyn, NY 11201
