05/11/09

Worst bowling experience ever!

by evilfish

I had been once before, and had a good time. But this last Saturday was enough to let me know my first trip was an anomaly. The floor was sticky (which nearly ruined my bowling shoes - I had to go home and scrub the gunk off the bottom), the pin resetting machines would regularly knock down pins instead of picking them all up, and children were allowed to run free - which included UP THE ACTUAL LANES. Now, the parents should take the blame for the last travesty, but there seemed to be camera's all around so someone must have seen these kids running up and down and rolling bowling-balls down lanes that weren't open. This means they weren't coming back, so if you wanted to switch to a different bowling-ball that wasn't on your immediate carousel - too bad.

Never have I had such a miserable time bowling. I expect a lot more for $8.50 a game. The beer was the only thing that didn't let me down.

• Pros: none
• Cons: Just about everything

03/06/09

Do not have a party at this establishment

by CSMobileUser2

I attended a kids party on Jan 30 2009. The service was horrible. There we're no attendents present on the lanes to deal with issues. The lanes constantly got stuck. We waited for over 30 minutes for the lane to be fixed. They never put up bumpers in one of the lanes. The food was late. I will never have kids party there. I gave my daughter a bowling party at another establishment and it was fantastic. Harlem Lanes is the worst I will never patronize them.

11/30/08

Bad Food, Bad Service, Bad Management, Bad experience.

by masterk

Is there a 0 star rating because this place is LOUSY!!! Very unprofessional. Poor food quality. Lousy lanes. Terrible equipment. I had a party @ Harlem Lanes on nov.29th '08 and to mine and my party's dissmay, our experience was a bad one. After having done a party here last year and having had a good time, thought I would do it again. It was as if the lace took a compete three 60. The food was not very good (the pizza in particular was cheaply done and brought up too early so it was cold by the time all of my party arrived.) The server/hostess I had must've been friends with Toni Morrison because she kept doing "Dissappearing Acts." We must'v ewaited for over an hour for a Cake cutter that never arrived so we were forced to cut the cake withthe plastic fork handles. The Lanes were constantly malfunctioning (Bowlingballs would not return and Pins not resetting properly) and it took too long for the Lane mechanics to get on their job. My guests and I felt the management and Owner(s) did not do their best to satisfy our needs or go above and beyond to rectify the disappointment.

HARLEM LANES will never have any of my business again and you can bet that my guests will do and say the same!!!

• Pros: close to train station
• Cons: slow and unprofessional service. Poor food quality, poor communication.