“am someone who has gone to some of the best salons in the city and I would have to say that despite the lovely decor at Fekkai the service was the worst and the color job I had done was not worth the money.”
“However, Ananda (makeup artist) and Manana (eyebrow waxing) were great; if I could pay them for their services without having to go back to Fekkai, I would.”
“You people are soooo stupid.”
“OK, it looks like a huge open room with table after table of stylists; with a bare feeling to it.”
Never have I seen such incompetence, rudness and just plain stupidity and ignorance,in one work place.
Hairstylists have know idea as to how to handle a pair of scissors once it's put in their hands.As far as how to cut ,I'm not sure they know the meanig of the word,because besides ordering you,to stand ! sit! which supposedly is some kind of high challant-upper-east-side-high-society technique,exclusively only,to the brilliant hairstylists of Frederic Fekkai.
Unless you want to end up looking as if you're locks we're cut by Johnny Depp,in " Edward The Scissor Man",stay clear from this salon.
Horrible color orange chunky and NOT what I asked for. Horrible experience getting color there! DO NOT GO... the man who did my color did not listen to what I asked for... I even brought photos of myself from before when I had the color I wanted and still he did what he wanted and it looks worse than when I walked in. I have photos to prove it. When I complained, he argued with me for 10 minutes saying he wouldn't do what I wanted... WHY didn't he tell me this in the 10 minuteswe sent BEFORE looking at my photos ?!?!?! I am now wearing a hat and going to try to have color correction done at another salon, a waste of $350.00!!!!!
Brassy and Orange at The Mark.
Color: If you want to pay many hundreds of dollars ($450before tip if I remember correctly) for orangey brassy hair, this is the place for you. I honestly don't understand what the disconnect is there. I'm not going to call out the name of the colorist - but I went more than once to their highest priced colorist with brassy brassy results. As someone below mentioned it will be blamed on your hair color. Somehow amazingly my new colorist is able to give me the non-brassy highlights I want - must be magic.
Cuts: Honestly, they are excellent and well pieced for the precision you get -- the only reason I gave the salon 2 stars.
Ambiance: The Salon is adorable and the staff is polite and professional.
I love Jeffrey and Hana!.
I was a first time customer and traveled 4 hours to get to the salon. Totally worth the trip! First Jeffrey gave me a gloss treatment. Then Hana cut my hair. In the past, everyone cuts too much length and I've been very unhappy with so many stylists. Not Hana! She gave me a great haircut while keeping my length. Also a great blowdry that has lasted half a week and looks like it will last another week!
It was expensive, but in the past I've paid less and was so unhappy. Also, the pampering feeling at the salon made me feel as if I'd taken a weeks vacation!
The new location at Mark Hotel created a disaster for me. I got my appointment with Tammy who is supposedly the director and a senior colorist!
I got highlights done and after four hours and four time processing as she blamed it on my hair color which is dark brown, I ended up with rusty red highlights with brassy shadows within my brown hair!
The worst part was she kept blaming my hair type which was a virgin dark brown color. She refused to correct my hair disaster and I missed an important event and every other salon I tried said, she had ruined my natural hair and I had to wait till it grows back and there is nothing they can do to fix the damage she had done with using the wrong color and damaging my hair with overprocessing with different chemicals. Just imagine losing your natural brown hair color and getting damaged hair after four hours of being subjected to chemical processing and at the end the attitude and overprice charge! She can not do dark brown hair highlights, do not try this colorist it if you do not want damage to your natural long hair which takes years to undo!
horrible, overpriced salon.
Review of The Mark Frederic Fekkai:
This place is a factory with no quality control.
In short, they highlight you every six weeks rather than just color the regrowth the way other salons do. Color technique is old fashioned and damaging!!!
I had been going to the salon for some time and got good, but not great, results. I continued to go because I liked my hair dresser and thought she was being honest when she told me that she was "working towards" the color I wanted. I thought we had a good, honest relationship. On my final visit, my hair was horribly miscolored-- I asked for light brown with blond highlights and brought in tons of pictures-- and got dark orange brown!!! It was so bad that other people in the salon were confidentially telling me it was terrible. When we finished, I told the hairdresser that it was not what I wanted, and she told me to "live with it a couple of days". She already had her coat on and obviously had someplace to go. I saw the manager the following day who suggested I asked for this color. When I showed her the pictures I brought in (fortunately I brought them back with me), she sheepishly said that they would re do the color. The head colorist tried her best to fix me, although was clearly annoyed stiff that this was thrust on her. She did an OK job but was distinctly unpleasant. Finally, my hair started breaking from all the chemicals and looked terrible for the next 6 months.
The best hair salon. - Amazing hairstylist 'Seiji Kitazato'.
I've been to Vidal Sassoon, Oscar blandi, bumble & bumble.. almost every good hair salons in nyc.
I must say that Frederik Fekkai is the best. Today was my first time. Creative director Seiji Kitazato cut my hair and he was just amazing. No matter what salons I went to, I always could find something bothered me. Seiji knew what I really wanted after we had a few min conversation. This friendly hairstylist Seiji is the most talented hairstylist I ever met.
My hair condition was so bad and he suggested me to cut little more that I expected to maintain my hair healthy and look good. Although I ended up cutting more than I expected, the result made me just so happy.
I didn't have a chance to do color today but I'm planning to go back in a few months.
The salon staff, the service, Seiji Kitazato - just everything was so great and I can't wait to go back! :)
Great cut, color, blowouts, manis, and pedis.
I have been going to the salon on Fifth Avenue regularly for about two years now. My hair looks fantastic! Every senior stylist has given me incredible haircuts.
Georges does my color, and he is a genius. When I first went to him, my hair was just recovering from a bad colorist at another Fifth Avenue salon -- she had literally fried my hair, and a whole section had fallen out as a result. Once the hair grew back in, after much care and pampering from Fekkai's stylists, Georges started working on my color. It has looked fantastic ever since -- the right shade for my skin, glossy, just perfect.
Go see Manana or Fal fro an eyebrow wax -- you won't regret it! And sit back for a mani or a pedi that is heaven-sent.
BTW, they no longer charge for beverages, so feel free to sip a cup of tea while the staff makes you beautiful . . .
Overpriced, Overrated!. For what you get, this Salon is over-rated. The stylists are ok. The first time I went to Brandon, I was somewhat satisfied but each time thereafter it has been a disappointment. They only know how to give one cut on long hair. The pretentious and abnoxious attitudes becomes a real turnoff after the first visit. The sylists are always running late and aren't very personable. And if I'm paying $160 for a haircut, I do expect not to be charged $5 for a perrier! On top of that the stylist doesn't even blowdry your hair, there's an assistant. So by the time you're done paying for your mediocre hair cut, you're out $200+ after paying for the haircut, the water, and tipping the stylist, the shampoo person and the assistant.
BEST CUT AND COLOR.
Last week I went to Frederic Fekkai for the first time and I had the most amazing experience. Jacklyn did my
color and Amy cut my hair and It never looked better. Everyone was friendly from the housekeepers to the managers. The salon was beautiful and I highly recommend anyone to go. I know I will be returning for sure!!!
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