Cutting Edge Salon

07/23/09

Depends who you get

by jennnings at Citysearch

I've been here several times with Kenneth who gives great hair cuts after several friends of mine recommended him. So I've always thought very highly of this salon.

Well... the one time I walked in w/out an appointment I got Charles, and while the cut looks "okay", the experience was ridiculously awful. First off, he wouldn't give me the slanted bangs I wanted, telling me how ugly it'd be (although I've always had it this way and the bangs he gave me were much worst, I had to fix it at him and trim it myself). Then he cut my hair like he's trimming grass. literally, cause he wouldn't hold my hair as he tugs on it hard with the scissor blade and it hurt soooooo much! I complained about it and he just ignored it... I felt like I was about to get all my hair pulled out.

• Pros: Kenneth
• Cons: Charles

07/05/09

DO NOT GO TO MABEL CHAN!

by basixhcir at Citysearch

My only message to you is - NEVER GO TO THE STYLIST NAMED MABEL CHAN. She doesn't listen to what you have to say about WHAT KIND OF HAIRCUT YOU WANT. All she does is criticize what you ask for. Not critique, CRITICIZE. I showed her a picture of the haircut that I wanted ... all she did was criticize how that hair style was not for me. She didn't explain how it would not fit me, which I still disagree with her. She flat out said, "this model (points to the picture) has her own personal designer and stylist, and you ARE NOT A MODEL, YOU CANT MANAGE THIS KIND OF HAIRCUT AT HOME." What kind of customer service is this? The haircut I wanted was straight forward - I wanted my hair to be cut straight to the length of my shoulder and add bangs. That's ALL! I felt really insulted by her as she was disrespectful to me and my friend (will explain shortly). At the end of my cut, which she only spent 10 minutes cutting my hair, I asked her if I can try at least have a small bangs. She gave me a lot of attitude and impatiently stated, "I told you, bangs are not for you, it doesn't look good for you." Last I recall, the customer is always right, no? If a stylist thinks what I am asking for does not look good, explain WHY, don't just insult me for my opinion. Nevertheless, I insisted at the end, and she gave me an attitude, grabbed my hair and cut it half way. Gosh, I am so glad that I insisted and I like my bangs - the style she said WOULD NOT LOOK GOOD ON ME! At the very end of the haircut, my friend, who was getting a cut by another stylist, asked her the question, "what is the difference b/t wax and mousse?" Her response was, "Mousse is for your mother's generation. I don't have that kind of time for your question go ask the front desk."

So, this is my story. DON'T EVER GO TO HER. HER FULLY NAME IS MABEL CHAN. YOU WILL REGRET IT, DON'T LET HER TOUCH YOUR HAIR.

Overall, my haircut is okay, but this Mabel Chan really ruined my experience.. i dont think I will be a returning customer. And if I ever do, for who knows for what reason, it definitely will not be to her with those scissors in her hand.

• Pros: modern interior design, bright, comforty
• Cons: bad stylist

09/14/08

Great Salon, Great Change

by WMui at Citysearch

First, i had long hair up to my butt, then the sudden crazy idea of getting a mohawk. My hairstylist was Mabel, when i stepped in and said i wanted a mohawk, all jaws dropped .. mine too. In the end, it came out great, it was nice, even and i would say more fancy then other mohawks. There product Dream, i just love so much, the color gel and mud is just great. Cost me about $45. Customer service was good and consistant, especially the guy who washed my hair was really something good to look at and talk to. I recommend you go give it a try, call for Mabel as your hairstylist. I plan on getting my tips dyed, i'll tell you how that goes next time. Hope you guys enjoy it like i did.

• Pros: Skill, Enviornment, Hairstylists