9 W 32nd St, New York, NY | Directions 1000140.747457 -73.986225
Daily 24 hours
Neighborhoods: Koreatown, Midtown
Wost Server!!! asking for more TIP! – My friend and I always go to this restaurant and never have a problem with it, but problem started tonight. We wait for 30min to get sit down. When we finish eating and pay the bill, i give a $3 tip and the bill is $26.
The employee (woman) say "miss, this is not enough tip." so I give her one more dollar and she say "five dollar is better" so I give her five dollars. My friend was in the bathroom and that woman just grabs her bag and coat, waiting for me to get it! Later we left the restaurant and think this is not right, we went back to the restaurant to the front desk and that guy call her over. I ask if that a amount of tip we are supposed to give and she says yes. So I ask where it says so and she took out the menu and the menu only says "service charge is not included in the price." okay is not included but it didn't say how much service charge we have to give. Isn't it all up to us? She says "well in new york is 10 to 20%. I was like it didn't say 10 to 20%. She says does u want the money back. My friend says we don't want the money; we just want to tell our point. She says okay, thank you. She never says sorry and didn't look like she is and look mean as well. What kind of service is this? Waiting for 30min and rushing us out and demanding $5 tip. I WILL NEVER GO TO THIS RESTAURANT AGAIN.
JUST ANOTHER KOREAN BBQ JOINT – PLACE IS TOO CROWDED AND CRAMPED. FAST SERVICE. FOOD WASN'T THAT GREAT. WE ORDERED KOREAN BBQ TO GET THE EXPERIENCE OF GRILLING OUR OWN FOOD, BUT THEY SAT US AT SUCH A TINY TABLE THAT THE GUY HAD TO COOK IT IN THE KITCHEN FOR US. NO ROOM LEFT ON THE TABLE AFTER THEY PUT DOWN THE SIDE DISHES AND 2 GLASSES OF WATER.
SO MUCH FOR MY KOREAN "BARBECUE" EXPERIENCE.
UNBELIEVABLE!!!!! – We ordered an expensive BBQ set along with rice for several people.
They decided to serve us COLD rice, which we requested to be changed.
Out came lukewarm rice, obviously reheated in some microwave....out came their manager and assured us that they are making a new pan to be served fresh & hot...
so we stacked the bowls and they took them away.
To our surprise, they did the same thing by reheating them LONGER in the microwave....
WHAT A JOKE.
Obviously we didn't pay any tip what so ever and left the restaurant!!!!!!!!!!!!!!!!!!!
Would not recommend – If you're looking for anything close to real Korean food, don't go here. The food tastes ok, but it's definitely not the same taste profile as the food you might find in the other restaurant on 32nd st.
We went for dinner and the service was super slow, again. This is the second time we had significant delays in getting our food. The waiter was nice, but they really don't understand that dinner customers can't lounge around for 2 hours when we have other things to do.
Too crowded – The place is crowded and loud. We had to scream to one another just to be heard. During our dinner, we were constantly disturbed by all the commotion that was going on. The food was good but, nothing spectacular.
great bbq in koreatown – Have dined here twice in the past few weeks and both times I had outstanding food and service. I went to this place based on a recommendation from a friend and it was certainly a good find. Friendly staff, speedy service, a nice crowd, and located in a cool neighborhood for sightseeing.
stomach churning customer service – we left a 15% tip which was $6 dollars. i wrote my tip ($3) on my receipt for the use of my credit card and my friend left her portion of the tip ($3) in cash. as we were leaving my friend ( i was already outside) was stoppped and harrased initially by the angry waitress and then the manager as to why we only left $3 dollars as tip on the credit card receipt. they accused her/us of only leaving $3. we were not sure who took the bill, but we left our 15% tip ($6). my friend was made to feel like a criminal for the tip we left. first off, no customer should ever be scolded by the staff for the tip they choose to leave and secondly we did leave a 15% tip and it is not our fault other members of the waitstaff who collected our tip of $6 perhaps pocketed the remaining $3 dollars. this incident of being scolded by a waitress and a manager ruined our entire afternoon and made the food that we ate stomach churning.
Never Again – The service here was horrible. We were rushed to place our orders while standing at the door, still in our coats, and then made to wait for a long time. At last it seemed like we had a table so we were ushered to the back of the restaurant. No. There was no open table. We were just asked to stand near the bathroom and wait there for no reason whatsoever. Finally, since there was room at the front of the restaurant, I asked if we could stand there again. The food was not worth the price and the man clearing our plates spilled water and food back on the table; I feared it was going to end up on us. My friend assures me that she's had much better Korean food down the street.
Best restaurant in K-Town – The food is really good. Always fresh and sizzling hot when it comes out. The place is a bit small and crowded. So if you come at the wrong time of the day, there will be a wait (try to arrive before 5:45pm for dinner). I was new to korean food but now after having a great dining experience (really felt like i was in korea bc they are very attentive and quick) and delicious dishes and i a huge fan! Come here for some good food! I might see you bc i have been coming at least twice a week!
This bustling Korean restaurant is not for the faint of heart. – In Short
The frantic energy is apparent as soon as you step in off the street. A perpetual line stretches to the front door as frantic hosts seat diners with alarming efficiency. Why the all the hullabaloo? That would be the food: The spicy seafood casserole is very popular, and items like the Bo Ssam (a plate of broiled pork) go beyond the usual Koreatown offerings. Don't worry though, the classics like bi bim bob and noodles are still available.
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