Color Tess Hair Salon

Thanks Rodney!. My look has always been classic and natural, so it was a complete shock when I walked out from my trusted salon of ten years with a crown of orange/bronzy hair. Not wanting to return to the scene of the crime, I walked into Tess Hair Salon a day later and was directed to Rodney who immediately put me at ease. He has more than earned my trust and my business as he managed to not only remedy my hair, but somehow tweaked it into the best cut/color I have ever had.…

Awful Experience!. I'm going to start this by saying I have NEVER written a BAD review. EVER! I stopped in this place today for a blow out. I have curly hair & figured I'd just have it diffused not to waste to much time. I told the stylist I usually use a leave in conditioner & curl creme. She used mousse. Very drying. I didn't say anything because she's the professional & didn't want to seem to picky. She diffused it, the whole time touching it and running her fingers through it. EVERYONE who has or works with curly hair knows that is a HUGE mistake. Needless to say my hair looked horrible. It felt dry and was one huge knot. You could not see a defined curl anywhere on my head. I didn't complain or mention my dissapointment while I was there. But when I got home & looked in the mirror I was so dissapointed that I spent money this awful blowout.....What I am the MOST angry about is when I called the salon to tell them how I felt the guy behind the desk didn't even give an apology, "It looked fine to me when you left here. I dont know what you did to it when you got home but we dont give refunds. You can come in & have it redone." he said. Seriously, dude???? I work the front desk at a salon (If it were closer I would have went there today but didn't have the time as it's in BK) and I would NEVER say that to a client! And if I did say that, I wouldn't have my job still. I have had better experiences at the Lemon Tree!…

Rodney to the rescue!. After going to the same stylist for 8 years for highlights, I decided to try another salon given my stylist only works very limited hours these days. Unfortunately it was a disaster and my hair looked awful. It wasn’t natural and it was very dark in certain areas and barely lighter in others. Basically money thrown down the drain. I heard great things about Rodney and after he saw what was done to my hair, he worked me into his busy schedule and came to the rescue. He spent two hours redoing everything from stripping the bad color out and putting different tones of colors to different areas to make it look very natural. I am so thankful for his brilliance and attention to detail. He is truly an expert in his field and I am glad to say I found my new stylist! Thanks again Rodney.…

Too expensive!!!!!!!. I went for the first time to ask for the price of hair treatment since my hair is very dry because of all the hair colors. So the girl who answers the phone called Rodney. He was very nice but he told me that my hair color was too brassy so he would give me some highlight and glossy on top of the hair color that I have.When I asked for the price he did not want to tell me but after he told me $210,00 for a highlight. I was in shock how he was so expensive. My hair is very short so I don't understand the reason for the over price. Also he was so pushing to make me book an appointment with him in the same day. I did not like that because everyone in that salon was watching me. . What can I say about this salon is too expensive and I don't care how good you are but I would not pay so much money for the first time. Come on be reasonable!!!…