Color Tess Hair Salon

02/04/12

Awful Experience!

by Joa1015 at Citysearch

I'm going to start this by saying I have NEVER written a BAD review. EVER!

I stopped in this place today for a blow out. I have curly hair & figured I'd just have it diffused not to waste to much time. I told the stylist I usually use a leave in conditioner & curl creme. She used mousse. Very drying. I didn't say anything because she's the professional & didn't want to seem to picky. She diffused it, the whole time touching it and running her fingers through it. EVERYONE who has or works with curly hair knows that is a HUGE mistake. Needless to say my hair looked horrible. It felt dry and was one huge knot. You could not see a defined curl anywhere on my head. I didn't complain or mention my dissapointment while I was there. But when I got home & looked in the mirror I was so dissapointed that I spent money this awful blowout.....What I am the MOST angry about is when I called the salon to tell them how I felt the guy behind the desk didn't even give an apology, "It looked fine to me when you left here. I dont know what you did to it when you got home but we dont give refunds. You can come in & have it redone." he said. Seriously, dude???? I work the front desk at a salon (If it were closer I would have went there today but didn't have the time as it's in BK) and I would NEVER say that to a client! And if I did say that, I wouldn't have my job still. I have had better experiences at the Lemon Tree!

01/21/12

Rodney to the rescue!

by RF21 at Citysearch

After going to the same stylist for 8 years for highlights, I decided to try another salon given my stylist only works very limited hours these days. Unfortunately it was a disaster and my hair looked awful. It wasn’t natural and it was very dark in certain areas and barely lighter in others. Basically money thrown down the drain. I heard great things about Rodney and after he saw what was done to my hair, he worked me into his busy schedule and came to the rescue. He spent two hours redoing everything from stripping the bad color out and putting different tones of colors to different areas to make it look very natural. I am so thankful for his brilliance and attention to detail. He is truly an expert in his field and I am glad to say I found my new stylist! Thanks again Rodney.

09/11/11

Too expensive!!!!!!!

by Ab11 at Citysearch

I went for the first time to ask for the price of hair treatment since my hair is very dry because of all the hair colors. So the girl who answers the phone called Rodney. He was very nice but he told me that my hair color was too brassy so he would give me some highlight and glossy on top of the hair color that I have.When I asked for the price he did not want to tell me but after he told me $210,00 for a highlight. I was in shock how he was so expensive. My hair is very short so I don't understand the reason for the over price. Also he was so pushing to make me book an appointment with him in the same day. I did not like that because everyone in that salon was watching me. . What can I say about this salon is too expensive and I don't care how good you are but I would not pay so much money for the first time. Come on be reasonable!!!

03/25/11

Rita Great for Cut and Color

by uesjm at Citysearch

Rita is a great colorist-my hair looks great it looks natural with the right combo of color-never to light, red, brassy or chunky she actually corrected a number of those problems that I had from various other hair stylists when I started going to her! She really listens to what you want, does a great hair cut and is really nice!

01/01/11

Where to begin????

by Ilivenewyork75 at Citysearch

Where should I begin. Probably from the way I heard of this "wonderful" salon. A few of my friends have gone to Color by Tess for years and each of them say its great. My best friend has Rodney for a hairstylist. So I decided to give it a try. I went to the salon to fix my hair for a party my husband's firm was hosting. I ask for Rodney as my friend had recommended, but instead I was redirected to another hairstylist, Marina. I was a little bit furious towards the person who redirected me to her. But she said Marina was much better than Rodeny. When I got out of my seat I must say I had the holiday look. I looked just like the Grinch who stole Christmas. Needless to say I will never return to that salon in my life. I don't know why they didn't allow Rodney do my hair but someone else. Last time I checked I wasn't there to help a new hairdresser to gain practice. Thank you, color by tess for ruining my evening and my hair. This is the worst salon I have ever stepped into and I will make sure to redirect my friends just as Color by Tess redirected me to a "better stylist".