433 W 14th St Ste 4293r, New York, NY | Directions 1001440.741771 -74.006794
Neighborhoods: Meatpacking District, Downtown
NEVER RENT FROM ICON – One of the worst rental experiences of my life. Icon is incredibly disingenuous when they rent apartments. They bill things as one bedrooms, which really are just studios with a set of sliding doors. They hire the minimum amount of superintendents for their buildings, so the super is never responsive because he is running all over the city fixing things in ICON buildings. We had a mice problem in the building for over 6 months. We placed numerous calls to the super, and to ICON management. They kept telling us that they were having the building exterminated. The problem continued, not just in our apartment, but also in the apartments of at least 4 other tenants in our building. When you decide not to renew your lease, management is incredibly rude as you move out. The office sends you appallingly rude emails. Clearly the people who work there get their only job satisfaction from hording what little power they have over their soon to be former tenants. I have already consulted a housing lawyer in regards to our security deposit. WORST MANAGEMENT COMPANY EVER!
RUN..RUN FAR – these guys who run the ICON buildings make it look clean, nice and well kept with curb appeal, but the is no love to the tenants when pipes burst. All about them and their bottom line. Skrew the little people..
Sleazy Slumlord Alert!!! Don't sign it! – Do yourself a favor and don't rent from this company. It's not worth the headache. They're very deceiving about the condition of the apartments and will never respond when you need repairs. They harass tenants and accuse us of causing plumbing and other problems which are the management company's responsibility. They ignore phone calls, refuse to provide heat and hot water. Basically once they have your money they'll ignore you even if you ceiling is falling. I've had a leak in my bathroom for a year and who has time for housing court. It's a nightmare, trust me don't fall into their trap. They are disgusting.
HORRIBLE!!!!! – I strongly suggest anyone interested in renting an apartment from Icon Realty Management think twice about it. The manner in which the company deals with it's tenants is outright dispicable. You may think that by reading the lease over careful you will not be hit with any surprises but the lease might as well read "Icon is allowed to do whatever it wants" because in reality Icon does not comply with there own lease agreement. Upon the end of a lease, the company may ask you to renew at a skyrocketed rate (they raised the rent 30% in my case) and if you decide not to renew because the increase is just too high they will come up with all sorts of reasons why they should keep your security deposit. And let me mention that even though the lease says that they are supposed to give you notice when showing the apartment to possible tenants they may slip a notice under your door saying that access is required seven days a week which they consider reasonable notice from thereon out. In other words, they will access your apartment at any time during the hours they list on the notice without calling you ahead of time to let you know someone will be in the apartment (a fact that is not clearly stated in the lease). I guess this only becomes an issue if you want ANY sort of privacy for the last two months of your lease period. With policies like this you may as well be living in a glass box in the middle of the street. And to top it off, Icon is the most irresponsive and rude company I have ever had the unfortunate experience of dealing with. I am so glad that I no longer have to deal with them. I never realized how important it is to have a decent company managing your apartment building until now.
There's always a middleman... – DISCLAIMER: I obviously can't speak for all of their buildings, but make sure you do your due diligence. Talk to the people that already live there for real feedback.
I am currently in one of their bldgs on the UES, and we have lost heat and hot water 3 times in the last month. I understand once in a while, it happens - but THREE times?! Who doesn't have plans in place to prevent that from happening? Can't some piece of equipment or someone monitor the oil levels and refill before they go out?
I called the mgmt company and they wouldn't even let me speak to the bldg owner in regards to compensation for my cold showers and apt. They told me I had to email them the issue...and I still haven't received any sort of feedback or apology or anything, and that was 3 weeks ago.
Our place was newly renovated but make sure you don't get caught up in that...and look to make sure all rooms have radiators! 311 will be your friend if you rent with some of the apts within Icon. Because you know they aren't...
Consider Icon! – I really Love my Apartment! The finishes are brand new, nothing like the other buildings I went to, where the apartment didn’t look clean, when I first walked in I immediately saw the newly done hardwood floors, the stainless steel appliances, the nice granite kitchen, and best of all Marble bathroom! It was like I was taken to a luxury apartment, I totally recommend you to Consider Icon in you apartment search
Great Apartment – Icon has apartments that are nice and that are clean. The renovations are truly new and that is very noticeable from the first step that you take into any of their apartment. Stainless steel appliances, hardwood floor, expose brick wall, washer and dryer
want to live in style? – So I’ve been looking around the city for a decent studio but I hit the jackpot by accident when I came across someone who was so happen to be waiting for their client to show so he can show the apartment he had (I was on my way to a showing but I had the address wrong so by coincidence I found this one). I went in and fell in love with the apartment, it was like nothing I’ve seen before, New appliances, great bathroom, shiny hard floors, expose brick wall, it was like going to see an apartment in one of those high end places but the apartment was within my budget and it was reasonable! I love my apartment!
Definite Rent from them – Personally I didn’t rent an icon apartment but my friends whom I’m very close to who did rent from them, I was there as the 2nd opinion. Even though when you first meet the representative of Icon’s rental department you don’t know what to expect like if he is going to push you into renting into his apartment but no he explained who icon was and presented the apartment very well though it took several tries to find the apartment she was looking for the guy was very patience and was listening to our feedback to what we wanted in an apartment till she found her dream apartment with a backyard. When my lease expires I hope to go to them and see what they have to offer since my friend is really enjoying her stay at their building, and would like to receive the same treatment she received when searching for an apartment.
Been Living in Icon for over a year – For the the past year i have been living in a Icon unit and it was a great unit had some of my best memories while living in that apartment. when it came to renew the lease i decided not to renew and find another apartment- which is a typical thing of a new yorker to do- honestly that was the worst decision i made, the mangement company that i went to screwed me over and re-rented the apartment that I was approved for. Lucky for me Icon in a short period of time were able to find me another unit (the one i orginally lived in was rented) and honestly Icon was a life saver even after leaving their property they welcomed me back with open arms with an even better apartment than before.
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