Lot Less Closeouts can be a great place to shop. Lot Less Closeouts can be a problem.
Like many men, I am a focused shopper; I have a list of things I am looking for and I go to Lot Less because I have seen that category represented before. On the other hand, most purchase decisions are made more or less on the spot, and Lot Less is a place where that happens a lot.
Sometimes I get the product home and I am delighted. Sometimes I get the product home and quickly discover the why the product was being sold at Lot Less Closeouts....
Most of the time, Lot Less managers are smart enough to realize that taking back defective merchandise usually means selling me more stuff and making more money off me that the cost of the product returned. For example, I bought a jar of Indian style sauce; I took it back when I realized the vacuum seal had been broken — not a good thing. I returned the jar (it was only one of many things I'd bought that trip) and immediately went, found another, intact jar — and bought a few other things along the way.
Some Lot Less managers are less canny. For example, I bought a bunch of battery-operated under-shelf lights; I got them home, put in the batteries, stuck the lamps up and bingo! I had better lighting. Everything was fine — until the next morning when I came into the kitchen and found all four out of four lights had dropped off. The pressure-sensitive adhesive on the mounting was not adequate, clearly. I took them back; said the manangeress with a grin, sorry, opened and no original packaging — we won't take them back.
So, the word here is, caveat emptor. And try to identify which of Mssrs. Cohens' managers are customer-oriented and which are not. Expect problems about one out of three, maybe four times when returning defective merchandise.
TEELOVE716. I LOVE THE LOT LESS CLOSEOUTS! THERE PRICES ARE RIGHT, FRIENDLY ATMOSPHERE, CLEAN, CONVENIENT LOCATION. YOU CAN'T ASKED FOR ANYTHING MORE. THEY SHOULD HAVE ONE IN BROOKLYN
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