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“atmosphere is great, great setup and windows.”
“If you order a coffee, you get the number, sit on a table, wait till they bring out the coffee in a paper cup, then you have to get up and go back to the tiny stand next to the crowed line next to the register for sugar and milk.”
“Truly one of the BEST cheeseburgers in the city and the fries are a perfect compliment.”
“everything sounds so good on the menu, but never is that great once you start eating.”
“After two horrible experiences, we decided never to go back.”
“We live close by, and visited there when they opened, it was less than an average burger for the more money and the service was bad.”
“We live close by, and visited there when they opened, it was less than an average burger for the more money and the service was bad.”
“My group of seven decided to dine inside at one of the long high-top tables under the most interesting little lightbulbs and skylights.”

Like the feeling of dining al fresco but not actually being outside? The floor-to-ceiling windows here -- and windowed roof -- will be just the place for you.

Fun place for burgers and fries. Super SoHo location to hang with friends and have a burger and a beer.
Awful Service.
Oooh boy... SoHo Park... Honestly probably the dumbest hostess I've ever encountered in New York. I was with a group of four, total, and a dog. Told her we would like to sit outside, because we had a dog. I think I reexplained this concept to her three times; she kept offering us a seat indoors and I kept telling her we had a dog.
So we wait a pretty long time and finally order. Asks us all the backup questions "do you want fries, do you want sauce" etc. We wait a realllly long time and two orders come out (one is half wrong, despite her questions). Waiting, waiting, waiting.... she comes back out. Where is the food for the rest of the table? She doesn't even remember it. Like it's erased from her memory at this point. Fiiiinally brings it out. Takes forever to bring us the check at the end.
Long, drawn out, miserable dining experience. Never again, SoHo Park, never again.
HORRIBLE SERVICE. Had a indifferent indian waitress that was very rude that took order and never came back. she seems like she was daydreaming. asked for utensils that she never bought to us. she seems more interested on her phone. dont no what to do. VERY UNPROFESSIONAL.
Terrible service and mediocre food. If you go you will definitely find out how bad the service is.. The service is terrible and food is mediocre. I only go because I live nearby and want convenience. They always manage to mess up my orders whether I eat there or get takeout. Definitely check the bill because they have tried to charge me for food I did not order. One time we told them we did not order a salad and hamburger they brought out but they left the charges on the bill. Luckily we caught it and had them remove it. Management does not seem to care that the service is horrible while the waiters/waitresses are indifferent. Hard to believe they will be in business much longer. Just really bad management at this place. If you go you will find out how badly its run. Food is acceptable but does not make up for the horrible treatment you will experience.
worst service ever. This place is awful. We ordered mojitos at about 8pm or so. At 830am, the manager was VERY RUDE and wanted to kick us out of the restaurant. Hello??? Why even let us order when they planned to close so early??? That manager should be fired. Or, if he owns the restaurant, should go back to service school. Avoid by all means. Too bad, the outdoor area is nice.
Worst Veggie Burger in Town. The fries are fantastic - hence - 1 star. Nobody speaks English so they get your order wrong. Then your veggie burger comes out and you're famished. The veggie burger has whole peas and chunks of squash in it. Gross. I do recommend the spicy ketchup to go with your fries. Besides that - skip this money drain - unless you're a band of 12 German tourists and you haven't figured out this place is not good.
Great locale, so-so food. I just found this place and was stunned at how beautiful the location is. Their menu also looks good. However, I generally like plainer food, not gourmet or anything, and the menu described the burger as only having lettuce, tomato and pickle. After I got it (which was back at the office since it was to go) I discovered it also had 1000island dressing. wtf? I'm generally a picky eater, and I understand that some people might like that on a burger, but I felt it's common courtesy to warn me. Also, the lines were very long, but that's to be expected for lunch in the area.
don't get milkshake.
We live close by, and visited there when they opened, it was less than an average burger for the more money and the service was bad. The location is the only thing worth it. If you order a coffee, you get the number, sit on a table, wait till they bring out the coffee in a paper cup, then you have to get up and go back to the tiny stand next to the crowed line next to the register for sugar and milk. what's the point?? We were absolutely disappointed but we decided to give it another chance, this time, instead of coffee, I ordered a chocolate milkshake. Again, they serve it in a deli-like a cheap paper cup with a straw, I couldn't drink it, so I opened the lid, I couldn't even stir it, it was so hard and icy in the bottom, there was no way to eat(drink) it, so I asked for a spoon, and they asked me what's wrong with it, I explained, then he insisted that he makes a new cup for me, took it back, and brought a new one, it was exactly the same. not only that it was chunky, the taste was watered chocolate powder. It was so horrible, we just left the restaurant.
The burger is very salty, they have saucy pickles in the middle, the meat itself is nothing better than fast food chains. After two horrible experiences, we decided never to go back.
twice and still not loving. ive eaten here twice now and still think they could do a much better job. atmosphere is great, great setup and windows. menu is great, but execution is terrible. salads are already prepared and refrigerated so everything sort of tastes like cold refridgerator smell. the melted sandwich i had also just wasnt that great. everything sounds so good on the menu, but never is that great once you start eating.
great burger. If you're not in a hurry and dont mind baaaaaaad service, eat here. Their burgers are awesome and fries are great. Their homemade lemonade is addicting. The service needs serious work, but the food is perfect!
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