Hearts & Horns Bar & Grill

08/06/09

Food okay but everything else not so much...

by lotusleaf at Citysearch

Went there for dinner last night during Hudson Restaurant Week. The service was bad. They were under staffed. The host/manager was taking orders and passing it to the server. He didn't even offer the restaurant week menu. I had to ask for it. Not okay! My dinner partner ordered a mango mojito - they didn't have it. I got the wrong soup. Overall, not worth it.

• Pros: Food?, near PATH and Light Rail
• Cons: decor, service, prices, no parking

06/30/08

Fraudulent Tips Added To Bill!

by 33vinnie33 at Citysearch

We ate at Nanking this past Saturday, June 28th, and had a horrible experience. The bartender was rude & short with us, and spent the majority of the night complaining with the staff about some of the servers. Although the decor is very chic and the drinks are good, there is definitely a negative vibe in this restaurant. We were unimpressed with the food and shocked by the service.

Having bartended and waited tables through college, it's always a struggle for me to leave a bad tip, but we did (10%). When I checked my credit card bill online today, the bartender increased her tip by $4! Luckily, there's not much more they can do to make our experience awful, and we'll never step foot in this restaurant again.

• Pros: Good drinks
• Cons: Terrible, dishonest service

05/07/08

Very Deceptive!!!!!!! -- Overcharge

by mins1230 at Citysearch

I happen to check my receipt when I ordered and saw that I was overcharged!! I called up the restaurant about it and was told that the prices were jacked up and they were updating their menu!! I wonder why they?re distributing old copies to the customer like this. This is a highly deceiving practise!! .. So BE Beware!!..

• Cons: Service!!