11/25/08

Wonderful results

by pearlypg

I booked an appointment with Marina, who did the Thirst Quencher for my hair. I usually get scalp treatment at another spa and have been happy with it, but decided to try this one for the first time, and I was not disappointed. Marina examined my hair - they have a great system where you can see your scalp!! It was cool actually. She gave me a very good treatment - oiled my hair, massaged, and then steamed for 20-25 mins. My hair felt so good!! I bought the conditioner and serum (phytolisse), and took samples for a shampoo (phytoprogenium) and leave-in hydrating cream. I loved all of it except the conditioner - it dried my hair which was strange because it was for dry hair! I am going back to purchase the shampoo and cream. Every leave-in conditioner I have used makes my hair sticky and oily, but not this one. I have thick, wavy, frizzy hair that takes 30-45 mins to style and straighten. But after using Phyto products, I am done in 15 mins and don't even need to use a flat iron. My hair gets very silky and smooth with the serum. The shampoo is really good, smells good, and the smell remains for the day. I have had the best results with Phyto products!! I tried so many products for frizz, and this one wins!

Overall the treatment was very good and Marina was awesome. My only complaint is that the massage was short. I have had massage for a longer time period and much lower rate. The treatment is expensive but definitely worth it. I cannot recommend this place enough both for treatments and products. I will be going back, once the economy improves!

• Pros: Great products, good treatment
• Cons: Very expensive

09/17/08

Curly , Frizzy , Relaxed Experience

by ezamis

My Girl friend and I went for a FREE ANALYSIS... LOVED It... Met w/MARINA... LOVED her. She told us what was best for each of us. We are both African-American & swear by weekly visits to the Dominican hairdresser, spending on high end products. We have different hair routines for the wrap & go style. I relax my mane every 6-8 wks, a slave to the chemical. I wear a ponytail or bun 3-4x wkly min. Marina explained how it weakens the hairline & you can lose that hair forever. My friend stopped relaxing her mane 5yrs ago & dropped buns & ponytails all together she just gets, color, wash, treatments, blowdried, & wrapped. She is Free & Truly RELAXED! Her hair hair under the microscope was GREAT & Smooth except for a few split ends & natural build up. Mine showed rugged structure due to relaxing. Marina thoroughly explained what we're doing right and what to due to counter balance any damage we have. I went in terrified, thinking I was going bald from shedding so badly, she explained it was natural (100 per day) but showed me 2 & 3 strands growing out of one folicle. Marina put our minds at ease handling us with superb care. It wasn't about the sale or telling us how BAD our hair was. She was genuinely concerned about healthly hair and how to improve upon our daily maintenance. We discussed the Phytospecific Relaxer which I bought despite her telling me I too can stop relaxing & the cost. I'm still enslaved because I don't have any one to help me with weekly care needed for unrelaxed hair. I highly recommend seeing a professional at Phyto or anywhere else that is objective and unbiased having your hair's health first . Ask questions and do a lot of research on all products you use, most have great 800 customer service lines. Our normal beauticians do what's best for their weekly process of assisting us w/our weekly routine which is why I still get a perm. One day with Phyto's help I too will be FREE & TRULY RELAXED... No more "Mami you need a touch-up!

• Pros: Very Knowledgeable, Listened Well, Professional
• Cons: Pricey, but healthy glowing hair is PRICELESS!

07/09/08

RIPOFF

by puppetwoman

AVOID LADIES. TOOK MY MONEY AND THE SERVICE WAS NOT UNACCEPTABLE. I PAID FOR SOMETHING WHICH I DID NOT RECEIVE AND THE ATTITUDE WAS THE BASIC TOO BAD. I PAID FOR A HAIR RELAXER WHICH DID NOT WORK. IT TURNED INTO A VERY EXPENSIVE ($280) BLOWDRY.

• Pros: Ambience
• Cons: The rude manager who is insulting. She needs a class in basic customer service