“Papatzul is beautiful and warm- the staff are lovely, the space is incredibly charming, in a fun location for going out afterward as well.”
“What looked like a big cookie turned out to be a garnish of walnut brittle: fudge from heaven.”
“Both bar and wait staff could not have been more helpful and attentive.”
“Great food, service & chill scene”
“The lunch menu is a very good value for quality food.”
“If you want to have a great time along with great food and the best margaritas in the city PAPATZUL is the place to do that!”
“Reasonable prices as well- so excited to return as soon as possible.”
“(in my opinion the best in the city) bartender attentive, fast and with very impressive knowledge about tequilas.”
“You get great food at a really great price.”
“Sadly our visit to was marred by terrible, slow service and a generally low quality experience.”
FANTASTIC MEXICAN PLACE!!!!. You can never go wrong with Papatzul. I spend a respectable portion of my time looking for good food. Mexican food is one of my favourite. Papatzul is defo my favourite. Not overly fancy, not dingy, but casual and happy. Service is great: somoene finally figured out what a restaurant should be: good food, corteous service, decent check. The food at Papatzul is AMAZING and very very authentic. The bar tender is fantastic too, don't miss his margaritas or his white sangria. Waiters are super nice and they know their business. Perfect for weekend brunch, the breakfast food is great and it is usually not crazy crowded. DON'T MISS IT!!! (and learn a little about Mexican pop music while you're at it)
Papatzul is a jewel! A rare Pewl!. I had the great pleasure of eating here this past Saturday night for a friend's birthday dinner--there were 18 of us. I can truly say that dining anywhere with 18 people is (usually) always a recipe for disaster. However, not at Papatzul! The staff completely took care of us--from the personalized menus to the entire kitchen staff coming out to sing happy birthday....this place went above & beyond. The food was exceptional & as authentic as can be (this coming from someone who lived in Mexico for 4 months). The cherry on top had to be the margaritas. I am not even a tequila drinker & these drinks blew me away.....so tasty & left you with the perfect buzz. I have never seen a large dinner party go as smoothly as this one did. PopoZAO--this place is on fire!!!
Terrible service, mediocre food, good drinks.
Last night my wife and I decided to try Papatzul. We had high hopes for our dinner after reading the reviews and watching the video on City Search. Sadly our visit to was marred by terrible, slow service and a generally low quality experience. Before I go further I will say I enjoyed the tamarind margarita & guacamole. My wife enjoyed her entree (Chile Relleno). However everything else about my experience was so irritating it boggled my mind. Our server is mostly to blame. She seated us promptly but that is all she did promptly. She never came back to check on the meal. No one refilled our waters. No one came back to see if we needed more drinks. I stopped eating my Budin Poblano thirty minutes before I gave up waiting to see if anyone cared about it. It was more like black bean & chicken bone chili/soup rather than a Budin I would normally enjoy. Yes there were bones in my Budin. More than one. I tried in vain to make heads or tails of how to eat it. It should have come with a spoon since it was more liquid than substance.
After waiting even longer for our waitress who never came close enough to hail without yelling"HEY!" I had to get my own check from her at the wait station. I would also add that it was weirdly warm in the dinning area. Not stifling but by the end of the night I was visibly sweating.
As a final symbol of the total lack of caring ours was the only table with an unlit candle. There was a candle on the table. It just sat there as an unlit, unromantic reminder of the whole encounter. I am pretty reasonable guy and have never walked out on a meal but was sorely tempted to last night. Sorry. We won't be back.
Best Mexican food in NYC and probably Mexico. This Mexican gem served up some of the best Mexican food I have ever tasted. The margaritas where so good. That's actually what we went there for-Happy Hour, and wound up eating this Mexican specialties that made my mouth water. The chef I read is a Mexican specialty chef and has made me a Papatzul member forever. Try this mexican food and you will not be disapointed.
Blah Food and Bad Service. Despite four other people in the dining room, our wait for food and drinks was long. My salad was bland, despite the delicious description on the menu and our main courses were just, well, okay. Nothing special at all. The service was really poor, however, and brought the whole experience down to the lowest level. Reading the other reviews makes me feel like the restaurant is padding the ratings or something. The whole thing from beginning to end was so blah that I find it really hard to believe, given the small number of people in the dining room on any given eveining, that my experience was an anomaly. With so many good places to choose from in the area, there's no need to waste your time on this place.
Tequila has become a weekly ritual ? never would have imagined that!.
I?m not kidding ? I used to make the ?ewww? face at the word tequila, then the bartender at Paptzul gave me a run through of several of their artisenal picks and much to my surprise, I make it a weekly stop now! The margarita?s are also dangerously addictive!
The food is great too, love the guacamole and also love the tortilla soup. Looking through the other reviews it looks like they?re getting better since they opened.
Lovely atmosphere ? a very happy find!... definitely going to try it for brunch one of these days!
Bland and Boring, but Easy to Sit on a Friday Night. We stumbled in here on a Friday night since it was the only place in the area where we could get a table with no problem (in fact it was mostly empty). From the beginning, the service was friendly and attentive. The pitcher of margaritas was better than most house drinks I've had, and the ceviche was terrific. But the guacamole was undersalted and underseasoned, just like all of our entrees. Enchiladas had no flavor at all. For the price, I would have expected the chef to pay a bit more attention to how the food tasted, especially when typically accompanied by the strong flavors in margaritas and other house drinks. Overall, I wouldn't recommend this to anyone who likes flavorful food and value for their money.
So-so Mex in Soho. Nice place but, disappointing. We had heard this is one of the best in the city. Sangria we started with was great! Nice flavor, silky texture and, a bit of a kick! From there it went to guacamole. Very creamy, subtle taste at first but, ultimately, as the tasting moved on, flat. Not salty, not spicy, not flavorful. Just flat! Main courses had a little more flair; the butternut squash chille rellenos was the best of the lot. Wanted something really chocolate-y for dessert. Was told by the waitress that the two choices (a flan and a cornmeal-based one) weren't that chocolate-y. She was right! All in all, just a So-so Mexican.
Great Atmosphere - Fab Food. We enjoyed a great meal here last week. Both bar and wait staff could not have been more helpful and attentive. Our waitress talked us through the menu and then made some good recommendations. We decided to go with her choices and were very pleased that we did. The Guacamole was really fresh and tasty, as was the Tortilla Soup. A hint of heat made it a delicious appetizer for a cold night!. My boyfriend had the Duck Enchiladas and I had the steak. Both were excellent. The steak was cooked to perfection. Aside from having to wait 20 mins for a table (we hadn't made a reservation, so can't really complain!), I cannot find fault! The atmosphere was really buzzing too. All in all a really great evening.
Great Value for Lunch!. The food here is fresh and inviting. Not like the average Mexican restaurant. The lunch menu is a very good value for quality food. I especially enjoyed the guacamole to start. The atmosphere is lively and bright at lunch.
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