Earthen Oven

06/08/09

unprofessional staff, bad service

by foodlove at Citysearch

Service needs to be improved. Lots of waiters running around, but not able to answer any questions. There was no sign of a manager or supervisor or bartender. The person who came to our table as the manager couldn't understand us.

Food was great, highly recommend despite prices...hey, it's gotta be high rent! I just hope they can hire/train their waitstaff better.

• Pros: great tandoori items
• Cons: not welcoming, cold service, no knowledge of menu

05/13/09

Double charged and didn't refund!

by taraontop at Citysearch

I used to order delivery from here all the time but they double charged my credit card once and when i went in to let them know they looked at me like i was a crazy person trying to rip them off. The first time they said i needed to speak with the manager, the second time the same thing so i left my phone number, my credit card number and date of the charge. This was over 6 months ago and still with no response, I never went back ever again ; (

• Pros: convenient location
• Cons: not fair

04/12/09

Delicious food

by Newyorking at Citysearch

The first time I ordered pick-up, I wasn't very satisfied with the taste. The second time I ate in, and loved the food. The paneer tikka masala is out of the world - I have never had such delicious paneer! It had a slight "ketchup" taste which gave it a slightly sweet flavor. FYI its not on the menu but they will make it on request. The service was quite good as well. I just wish they got the lachcha paratha right - it was too oily! The location is perfect. I am so going back there. Plus I discovered a Betsey Johnson store just opposite. This is my new hangout.

• Pros: delicious food, good ambience, good service

10/19/08

One of the best Indian restaurant in the city.

by Sam10046 at Citysearch

I have been there so many times and I have seen the changes going on from the day it started few years back. It is an understatement to say that this place is one of the best restaurant in the city. Since I dont eat very spicy food they have a good selection on the menu and it is not very difficult to make a choice as most of the dishes are customized to the american palate. Some of my favorite dishes are veg samosa, Malai Halibut, Tiger prawns, chicken tikka flavored with basil, lamb chop, Hara kebab, and the list goes on. You will also find the traditional dishes found in other restaurants, but with exceptional taste. Recently they introduced lunch buffet during weekends with the regular alacarte menu, and it has come as a relief during this difficult time of financial crisis. For a reasonable price of 13.95 they offer a wide variety of veg and non-veg dishes with dessert and soup. The service has been really exceptional and I would recommend,Daiva, a white girl who has been with the restaurant since it started, stands out of the other servers not only because of her color but of her profound knowledge about the menu, and providing excellent customer service. At times it is really busy and you cannot expect the kind of attention and service we desire ,but it is never compromised.

• Pros: Very cozy with glass windows, exceptional service, delicious food, competent rates
• Cons: staff keeps on changing,Some of the servers needs to work on the knowledge of the menu and service.

08/18/07

great food at NORMAL prices!

by culioness at Citysearch

My girlfriend took me on a date last night, and we decided on Indian food, because she tried it a few months ago and has had it four times now, and I had only tried it once about two years ago and hated it but was willing to try it again since she seemed to be so in love with it.

We tried Earthen Oven on recommendation from a coworker of mine, and OHMYGOD it was amazing. We were seated immediately, on a Friday night, and they had some of the best food I've ever had in my life. All of it: the chutney, the appetizer, both of our entrees, even the wine. And the service was almost like fine dining with how proper they were. And the entree price range was like $14-22!! That's like frikkin Applebee's. It was like a totally normal, affordable restaurant but with outstanding food and staff that treated us as if the entrees were $40. The atmosphere is nice too. They even have real orchids on every table. Again, just not what you would expect for such good prices.

Yeah, we're definitely going back there.

• Pros: amazing food, quickly seated, professional service, great prices
• Cons: none!