10/02/09

Think before you use them

by carmen gautille

Be careful when selecting these guys. They were not the most nor least expensive but salesperson was believeable and sincere. We had moved long distance and our furniture was in storage for 3 months. Upon arrival at our new home, we found stains and mold on 3 couches, scrathed and broken furniture and broken crystal. We did not choose extra coverage because we were told we had 60 cents per pound free insurance. We had 13000lbs of furniture, so we thought we would be okay. However dealing with their claims people, it was explained that we have 60 cents per damaged item. We are in the midst of filing a claim, but honestly, I'm not encouraged by their responses so far. We signed the contract, so it is our fault, but the explanation re: the coverage was not fully disclosed. Be careful.

• Pros: Showed up on time
• Cons: Damaged and stained furniture, broken mirrors end table,etc

04/28/09

The Service was Great

by PeterB

We received quotes from several moving companies but were little confused; I was looking for a good moving company but was unable to understand the true nature of the company. Every company states to be the best, as I received several quotes from moving companies and decided to reserve White Glove Moving after researching a few of them out. I was very pleased with the service from actual movers. I would definitely use this service again and hope that people follow this advice.

04/28/09

Well Equipped

by jbrightj

This was my third move and I know little about how to get ready for a move. I went online and filled out a form of some sorts and was a bit surprised when I was contacted by several different companies. I checked them out with the legal institutions and a few on this site and chose one based on recommendations from both. I was pleased with the performance and knowledge by the representative and drivers. White Glove Moving really did a good job.