Flat Rate Carpet
New York, NY 10011
Phone: (212) 777-9277
Message from Flat Rate Carpet
Our Customers Deserve and Only Receive the BEST!
- Winner Best Of Citysearch 2007
- Rug Cleaning
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User Reviews for Flat Rate Carpet
05/01/2008 Posted by JoeClientelle
Do not use them for cleaning blinds! If you do, get every blessed detail in writing. They do not keep their word. Work is nowhere near what the price would imply. We paid $600 for cleaning 6 blinds, so I expected quality service. We were going to pay $250 for re-installation because we had our windows replaced and the blinds could not be installed directly on the new window frames without voiding the warantee. They missed two appointments and did not call. I had to call. Blinds finally came back dull and fairly dirty and full of dings. (I had to finish the job with a damp paper towel which picked up much loose dirt) We had discussed that they would replace or repair worn cords. When they returned the blinds, they denied that was part of the deal. Sure enough, that was not in the contract, which was faily faint and illegible. They were supposed to have re-installed the blinds, but did not listen to the requirements I had spelled out from the beginning (required for the warantee on our new windows) and argued with me about how it should have been done. We cancelled the re-install which was to have been $250. We are arranging for someone else to install the blinds and have dated the $600 check to so that we can test if the blinds still work after they are hanging up.
Pros: The blinds were not lost and came back somewhat cleaner.
Cons: The whole thing was a con.
02/21/2008 Posted by micahbolton
I was very satisfied with the services offered by the company and would recommend anybody. The team was very professional and the price was quite competitive. -Micah
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