“The ambiance is friendly and casual.”
“Plus, the place smells good when you go in there, what with all the lotions and creams and scents that they sell if you're interested in buying.”
“great variety of packages and therapist”
“Michael, his great office administrator, is very attentive to your needs as well and alwasy there to help arrange Greg's schedule to fit with your schedule.”
“All of them have been top notch and better than the best spas in NYC - all at a fraction of the price.”
“My 90 minute massage by Gregory was the cure for what ailed me last night - my stiff and sore muscles were soothed back to their relaxed best with the best oils I have ever felt and smelled.”
T-E-R-R-I-B-L-E!!!!! STEER CLEAR!!!!!.
Bought 2 Groupons ($49 for a $125 massage):
1st massage was HORRENDOUS!!!! The guy was shaking and nervous and tense and it was making me so incredibly tense I couldn't relax. I've had ALOT of massages in my day and this was the ABSOLUTE WORST! I don't even have professional training and I could give a better massage than that!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2nd I tried to book my 2nd massage (with a diff person that my first time) AND THEY WOULDN'T EVEN HONOR THE GROUPON THAT I PAID FOR WITH MY HARD-EARNED MONEY!!!!! Groupons are popular and other businesses have ALWAYS extended their expiration dates to honor the customers trust and exchange of money. I'm literally calling the Better Business Bureau on Downtime. TERRIBLE business practice to not honor something that was already paid for by the customer. It's not the customers fault that you cannot accommodate them EXTEND the expiration date idiots!!! This place is going to get raked over the coals by the 300 pissed off NYers that threw their $ down the drain on this terrible place. Whoever wrote the 5 star reviews either works there or is an imbecile. PERIOD end of story.
Disappointed. I have the $125 Groupon and called several days before the expiration date. I was told that there were no appointments available at all and that they would not be honoring the Groupon after the expiration date. This is poor business practice and am disappointed that I have already paid for a service that they will not honor -- it's not my problem that they are booked up!
Hi end facials. I didn't read the reviews before going there so I didn't had any expectations.. I just needed a few hours of me time without the kids.. I enjoyed my treatment to the max, I will be coming back.
Pluses and minuses. First of all, I think that many of the prior reviews were submitted by staff members themselves. Gregory is quite knowlegeable about skin care, and he puts forth a good enough effort with his treatments. The prices charged are quite high, given the setting. Downtime shares space with a women's spa, which kind of defeats the purpose of having a male only spa. This is supposed to be a temporary arrangement, but it would be nice if prices were temporarily lowered to allow for the inconvenience. The treatment room was cramped. Also, the treatment fell several minutes short of what I had ordered and paid for. I then discovered that the purpose of me being there was to be offered VERY expensive skin products to the tune of about $140 per ounce. No thank you, and once again I'd be suspicious of the other reviews on here.
Give yourself the gift of Downtime. My 90 minute massage by Gregory was the cure for what ailed me last night - my stiff and sore muscles were soothed back to their relaxed best with the best oils I have ever felt and smelled. All of this while I listened to the most beautiful music in one of their candlelit treatment rooms. I was transported to another place - Gregory treated me, as he always does, like his sole mission was to sooth my cares away and for that I am truly grateful. Thank you for my 90 minute vacation only 2-blocks from my doorstep!
his spa was very dirty. The therapist were not that great. Very expensive.the boy at the front desk was selling himself practically. Not my type of spa .. I think you need to hire a Better staff. Very bad atmosphere
The Best Hair Removal.
Having gone here monthly for over two years I am able to highly praise this spa's services with enthusiastic conviction.
After trying other places with mixed results for waxing, discovering Greg Cartwright and this phenomenal establishment has been a monumental life improvement.
He and the expert personnel are masters of the sugaring process which is always done skillfully, meticulously and with always dazzling results.
The tranquil atmosphere is complemented by the amiability of the always concerned thoughtful staff who knowledgeably advise on care and the most effective products.
From a gay man's perspective Downtime is a graciously professional and supportive environment with a tremendous level of achievement.
best mens spa... great variety of packages and therapist.
This is the finest massage and skincare in new york city. It is easily located and there are many services offered for todays man. I have had body grooming to massages and everytime it is first-rate. The products they use are top quality and are always discussed with the client. I often travel for work and pleasure, and whn i do, i try to pamper myself with different types of spa treatments. I can honestly say, that many of the 5-star resorts/spas can learn alot from Downtime Massage and Skincare.
I wanted to take this time, to mention a therapist, Timothy Cisario. He made me feel comfortable upon my first visit here a few months ago. He is talented and there is no attitude here. First- rate work and you know this is someone who enjoys what he does and it always shows.
I don't often write reviews, but i wanted to take this time, and applaud Downtime for always making it a enjoyable experience. i don't have to look further for facials, hair removal or massages. This is offers the best of all worlds.
Great massage with Marcus Berardino. It was through a web search that I stumbled upon Downtime Massage but it was luck that brought me to Marcus. I have a lot of experience with massage over the course of a professional dance career and Marcus is a top-level therapist. He is extremely attentive to your needs and checks in during the massage to make sure your needs are being met. There were times his touch is just firm enough and times when it is extremely gentle. When his touch is gentle you will wonder if anyone has ever or will ever be that gentle with you again.
just a great time.
This place is very easy to get to; its right off the train. I thought I would try out different therapists so I had a facial by Christopher, a massage by Marcus and a mud wrap by Shawn. All around great. I have gotten massages before and I would rate Marcus right up there with the best of them. When I left I felt awesome! The other appointments were firsts. Having never had a facial before my skin felt refreshed and I left with a positive energetic feeling. Shawn's mud wrap was great. Normally I like to just relax and enjoy the work on my body but by the time the session ended not only did my body feel awesome but I realized I had a great conversation with Shawn throughout the entire process.
I have never been a normal/regular spa goer but I think I'm hooked haha. I would definitely recommend Downtime Massage & Skincare. The experiences I've had there as a whole have been very welcoming and awfully professional (which I've had trouble finding at other places in the city).
I want to try their Sugaring treatment too...but I'm a bit nervous about it......wish me luck guys!
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