(212) 777-3523
125 1st Ave
New York,
NY
10003
40.7274
-73.9856
Neighborhoods: East Village, Downtown
Revitali Cafe Bar & Restaurant
Last updated 4.01.09
What People Are Saying About Revitali Cafe Bar & Restaurant
The Editor
Contributor
Citysearch
Hip hookah lounge has a diverse selection and a chill ambiance.
07/25/09
Avoid this place
by NYCREVIEWER at Citysearch
We were overcharged and flat out lied to in this place. We were charged a high gratuity rate (18%) for a table of only four people. This is actually illegal since you need at least 6 people to be charged a gratuity rate. And to top it all off, we were first told that they could only take two credits and then told that their credit card machines were suddenly out of service probably so they dont pay the processing fees. But then they still took them. The management just kept lying to our face. And finally the service was horrible. We had to wait a while just to get a glass for our drinks and they acted like they did us a favor when they brought something over.Though we did not order food, please note that other reviews say this place is not hygenic (has mice..etc). So I highly advice to avoid this place that seems to survive on unfairly overcharging its customers.
- Pros: none
- Cons: poor service, high gratuity charge, rude manager
02/01/09
Brilliant Place, people, and hookah
by Deby1234 at Citysearch
I have been going to Revitalis for about 2 years now with so many different groups of people, all who have loved it. The managers are so sweet and friendly, and are easy to get to know. I was there just last night and the service was interactive, taking photos of us with hats and funny faces. The waiters and waitresses are fun and friendly. If you like to have a chill and relaxed night you can go here, or a fun and hyped night. The hookah is amazing, my favorite being the mon cherie (sp?) or the jasmine. I have yet to try the food there, but if it is anything like the service, ambiance, hookah, and people, then it will be just fantastic. I love this place and the people! GO TO REVITALI!!
- Pros: People, ambiance, hookah flavors, music
- Cons: NADA
10/13/08
If I could give this place Zero stars I would....
by MandyHanafi at Citysearch
This is by far the worst customer service I have ever received. The highlights of the night were the rejection of the coupon (good anytime) and the automatic >20% gratuity for a party of four. The food was terrible, the chicken fingers looked like chicken beaks on shredded lettuce, the french fry basket would have been better if it were Ore-Ida from my oven, and the chicken kebab would have been better if they dredged the trash of the kebab place across street and stuck a $12 price tag on it. Then when we discussed our displeasure with the owner/manager he took our driver's licenses and started yelling at us and threatened to throw us out, which probably would have been more pleasant than staying any longer than we already had. All in all, New York is a big city, take a pass on this place as you walk by, and find somewhere better.
- Pros: Nothing
- Cons: Can't think of a thing
The Details on Revitali Cafe Bar & Restaurant
When to Go:
Stop in on Friday or Saturday to experience live music and belly dancing.
Category:
Payment Methods:
American Express, Discover, Visa, MasterCard
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