Preferred Carpet Cleaning

07/07/08

Best Carpet Cleaning Ever!!!

by laurawalsh at Citysearch

I had Preferred Carpet Cleaning clean my living room and bedrooms. The price was right and John was so nice. He did a demonstration on my tile floors and it looked great. After seeing the tile and grout cleaning demonstration I hired him to clean my whole kitchen and basement tile floors. The grout lines look white again I am so happy with this company and you will be happy as well use them i will always

06/26/08

HORRIBLE SERVICE, DO NOT USE

by GDPenn at Citysearch

Their service man came over to the house to do several services including cleaning the tile and grout and refinishing our wood floors. He talked a lot about how his service was the best and that others did a bait and switch. He and his men left juice stains in our wood floor, the new finish is peeling off and is bunching up all over the place. The tile was not clean after he left. We called him to come over and redo the job, he did not answer our calls. Please for your own sake do not use this company for any job. Poor customer service and poor quality work.

• Pros: None
• Cons: Poor quality work, poor customer service