Bronx >Beauty > Canela Salon & Spa
69b Metropolitan Oval, Bronx, NY | Directions 1046240.838730 -73.860551
Tues-Wed 10 - 7
Thurs-Friday 10 - 8
Sat 9 - 7
Sun 10 ? 4
Neighborhoods: Parkchester, East Bronx
SO NOT WORTH IT – I have been to Canela for 2 haircuts. My first visit was decent.... I was very apprehensive right away when I had to explain what I wanted to the girl at the front desk so she could translate it to spanish for the stylist. I figured it was just a basic cut and not much could go wrong so I went for. The trim was not bad at all but it felt very uncomfortable getting the work done without having any communication with the stylist at all. She really spoke ZERO english! I visited the salon again only because I could not find any other decent, clean salon in the area and the stylist seemed like she knew what she was doing, despite the communication issue. That time I got a full head of highlights and decided to go for an actual cut, not a trim. BIG BIG BIG mistake. While the stylist was applying the color she called over 2 other stylists to look at something with my hair. I of course had no clue what they were saying because apparently the girl at the front desk is the only english speaker. I was very nervous but once I was in front of the mirror and she started doing the cut it seemed to look fine. As the woman was cutting I tried to show her numerous times how my hair parts and she kept parting it back to her way. When the color, cut and style was finished it looked fine and I left. Once I got home and put my part back to where it usually is I noticed that all the highlights on that area of my hair had more than 1inch of roots. As I started looking closer and parting my hair in other areas I realized that most of the under layers of my hair were like that. The manager had me come back for them to fix it and when I went back the manager was not there and again the girl at the desk had to translate what the issue was to the stylist. The stylist's explanation was that the color wouldnt hold to those parts of my head and that she would TRY to fix it. While she was attempting to fix it she again called over 2 different people to look at my hair, and was insisting that the color just didnt want to take. She left me at the sink for a LONG time, trying to get the color to hold, while she left to work on another client. After she took the foils off she went back to her other client. After some time she went to get the "translator" and I was told that if I wanted the blow out I would have to pay for it since they were not charging me for fixing the color. I could not believe it. And to top off all of that, when I got home, there were still many areas with missing color and then other areas where she attempted to fix it were way way lighter in color than the rest of the highlights because she left them so long. This place is expensive and it's so not worth it. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Best Rubdown in town! – Delfin is very very good at what he does.
Will go again when they have special prices.
Amazing Massage – Delphin is an amazing massage therapist. I sit all day in my job and told him my hips hurt and I'd like extra attention on my feet. Delphin had me like a very happy rag doll by the time he was done with me. Highly recommend Canela Spa and Delphin.
Horrible for waxing eyebrows here!!! – Today I went to do my eyebrows for $10 at Canela Spa, when I got home and saw my eyebrows in the mirror for the first time that is when I noticed the terrible job they did and I tried to fix them. I have been to other places that have done a much better job for 1/2 the price. Even I could have done a better job.
Worst haircut – The stylist spoke almost zero english. I left and went straight to another salon to have my hair fixed afterward. I wanted a "curl enhancing cut" and the lady looked at me crossed-eyed when i requested this...I shoudve left then. I think half of the positive reviews on this website are fake because they all sound the same, and I cant believe there is anyone that people like the hair services they offer. WASTE OF HAIR TIME AND MONEY. like the other reviews said, STAY AWAY.
Really Bad Haircut and Style – I gave this salon 2 stars only because it was clean. I went there because of all the reviews I saw on this site, and really wanted to like this place because of it's proximity to my home. First, I entered and was told I would wait about 15 minutes. I waited 35. Then, when I met my stylist, I became even more frustrated when I learned she spoke very little English. I carefully explained to her what I wanted, which was quite simple: layers in the front and back, with side bangs. She starts cutting and right away I knew it was going to be a poor hair cut. She barely moved my hair around, she achieved the "layers" by chopping in one swoop, instead of moving the hair to different angles to create movement, depth etc as my past stylists have done. Next she cut my bangs, and instead of cutting them to the side, like I asked, she cuts them STRAIGHT, and then blowdrys them to the side. Finally she blowdrys the rest of my hair and flips the ends very dramatically (think Farrah Fawcett's signature do on SPEED), which i didn't ask for either. I looked like I was going to 8th grade prom. The style/cut was mediocre at best. I will never go there to get my hair done again. It doesn't seem like the stylists stay updated with the current trends in hair styling/cutting. But, I will say, that I cannot attest to the quality of the spa portion, which my sister tells me is actually quite good.
I am hooked!!! – I had my first spa experience today and was impressed by Canela. The staff was very nice and professional. I will go again.
Oasis in the BX – I'm a spa lover so I've been to many spas across the country, around the world. Canela has the best combination of excellent customer services (the front staff are warm and welcoming), great massage services(Delfin is a wonderful massage therapist) and ambience (the decor is beautiful) and best of all its in the heart of my hometown, the Bronx. I'm so glad to see such upscale, but friendly services in the Bronx. Keep it up! And I'm looking forward to my next massage with Delphin- he's very precise and aims to make his clients happy! They also did a great job with accomodating my mom on her special day- l really appreciated that.
Amazing Service! – From the moment I walked in I was extremely impressed. The receptionist was extremely nice and offered me water or tea. It truly is an Oasis in the Bronx as one person had stated before. Unique is wonderful and her waxing job was amazing. She is very professional and you feel like you have known her for years. This comes in handy when you are getting a Brazilian wax. I would recommend this place to everyone. Unique also does facials and body scrubs.
The only problem is that it is hard to find parking in Parkchester, however if you make your appointments early you may get lucky.
Great spa!!! – I live in Parkchester and have been going to Canela for about a year now. It's a beautiful spa, with a very upscale appearance and good quality products. I usually get hair services- wash/set/cut etc. and I love it! I always leave feeling like a new woman. I just recently tried a massage with Delphin and it was magical. I've had massages at a lot of different spas, in different cities, and his was by far the BEST! He's very professional and has a great sense of what needs to be worked out and just how much pressure it'll take to do it. I'm an attroney and I work long hours. I always seem to have tension in my neck and back. Delphin worked all the kinks out steadily and patiently. It was incredible!! I don't usually like to write reviews, but I really love Canela and was so impressed by my massage that I just had to show my support.
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