Raising Rover and Baby Ltd.

SANDRA J.

Joined 7 months ago

Discriminatory and Racist!!! Puppy Mill!!

I waited outside the store when they opened and saw a customer indoors viewing the puppies. My two young children wanted a puppy for Easter and when I knocked on the store's door the man said they were closed and will be open at 11 am. I waited until 11:30 outside and saw that the last customer left and the employer turned off the lights and put a sign in front of the door saying they are closed. My kids were upset so we left. Then I watched from my car and saw that as soon as we left the employer/ owner opened the door and let people in. They screen customer and discriminated against me disallowing me into their store.

What kind of business is this. Is my money no good for them??

But you know what after hearing that many dogs got sick I am glad I never went back. This place is a total piece of Sh*t!!

I feel sorry for those who got scammed at this place. They should be shut down!!

Go in at your own risk, these people are very rude and nasty !!

Recommends

LouLisa

Joined 1 year ago

OMG I LOVE this place. We purchased our Morki David here. Great place to deal with. They told us what to do at home, how to train, feed etc. We call them all the time with questions and they are always available. The store is so clean and pups are playful, have food and water all the time and so many toys. We highly recommend this place.

Recommends

tsantori2

Joined 1 year ago

The ultimate puppy experience!!. What a great puppy boutique! I stress the word "boutique" because this place is unlike any pet store I have been to. I purchased my maltipoo puppy "Stella" from RR over a month ago and she has been nothing but a joy. Wherever I go people ask me where I got her because of her unusual color.The store is clean, no doggy smells, the puppies look happy healthy and well kept. Some of the merchandise is expensive but unique. I decided to purchase my puppy here for a few reasons, mainly the cleanliness, overall condition of the puppies, her wonderful personality and dark red color. FYI If you are intending on purchasing a puppy you must sanitize your hands and the youngest puppies are not constantly handled by customers to reduce germs and stress. I found this to be a wonderful concept which makes me believe they only have the best intentions for their puppies. I highly recommend Raising Rover if you are looking for a great puppy experience. My baby Stella is my pride and joy!

Recommends

AndyBenson

Joined 1 year ago

Simply The BEST. I went to RR to get a puppy after I saw the cutest dog on the street. The owner of that dog told me that he got him from RR. Mine is the cutest morki. The stuff was very helpful and answered all my questions. I called multiple times after the purchase and they walked me through everything. They also give you instructions on how to trains/feed your puppy instead of just taking your money and getting you out of the store. They spend over half an hour on teaching me what to do when I get home. Other stores dont do that. The puppy was very tiny and unique. The accessories they have are also top notch. A lot of bling. I would highly recomend this store to anyone looking for top quality pup.

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Marka1

Joined 2 years ago

Best Store Ever. This is one of the best stores in NY. It's the cutest store I have ever seen. The puppies are playing with their toys, they are clean and happy. I wish my building would allow dogs as Raising Rover would be the the only store I would go and get a one. Their baby stuff is super cute and unique. It's expensive, but hey it's upper east side!

Recommends

BethZ

Joined 4 years ago

Best Pet Store in Manhattan!. I have to say that this was an amazing experience. I was convinced I shouldn't use a pet store but I really wanted a tiny puppy. I went to every shelter, combed petfinders, and looked in pet stores in Queens and Brooklyn. Those stores were horrifying.

I stumbled on Raising Rover and had a wonderful experience. The people in the store really love animals. The man who seems responsible for their daily care was clearly enamored with the pups and they seemed to love him as well. The cages were very clean and the puppies all looked very healthy.

I ended up buying a beautiful little Maltese/Poodle mix (Maltipoo). She is fantastic! Very healthy with a calm curious nature. I had a few questions in the first few weeks and I called the store and they were wonderful about giving me advice. They also give two free vet appointments and a 12

month health guarantee!

They were also very cost conscious on my behalf, making many price adjustments and suggestions that saved me money. Plus she cost less than any other pet store in Manhattan. And they will work with you.

The thing of it is... I know there are lots of unwanted dogs out there but I also knew I wanted a very small dog. And getting a dog at a reputable store that vets their breeders is rescuing a life as well. You are making a decision you have to live with for at least 12-18 years! So if you are going to use a pet store you couldn't do better than Raising Rover!!!

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Raising Rover

Joined 2 years ago

The Most Amazing Puppy Ever !!. After a six month search for the perfect "chocolate" puppy, it came to an end the day that I discovered "Raising Rover". I was shocked to see so many adorable, healthy-looking pups under one roof. I was expecting to have to travel at least 1000 miles to find my "dream" pup. But instead, she was right here in NYC. Within one minute of entering the shop, I spotted what would turn out to be my greatest joy. This cute as a button chocolate Maltipoo was jumping up and down signaling me to pick her. She had all of the qualities that I had been intensely searching for the past 6 months. This little girl brings an instant smile to everyone that crosses her path. She is sweet, playful, smart, loving, quiet and was trained within one week. . We are inseparable. At 10 months old, she is all of 5 1/2 lbs of pure love. I wanted to write this review to both thank Raising Rover for having my little "Chippie" there the day I walked in and to let others know that they have the most beautiful selection of puppies in NYC !!! .

Doesn't Recommend

ellenyhe mom

Joined 2 years ago

jeff crazy,mean,.needs to be hospitalized. DON'T EVER NEVER GO OVER THERE.

THEY ARE WORST PEOPLE EVER AND THINGS THERE ARE VERY OVERPRICED(UPTO 4 TIMES-I HAVE A RECEIPT THAT I CAN PROVE IT AND SOME OF THEM DIDN'T HAVE MANUFACTURED AND EXPIRED DATES ON ).



HERE'S MY STORY.

I DECIDED TO ADOPT A PUPPY(SAME BREED I RECENTLY LOST) HAVING PRETTY BAD COUGHS WHICH WAS EXPLAINED BY MANAGER AS `KENNEL COUGH' .THEY GUARANTEED THAT SHE WOULD BE OKAY AND IF I BROUGHT HER HOME THE NIGHT ,THEY'LL ARRANGE TO SEE A VET THE NEXT MORNING.THE ANIMAL HOSPITAL WE BROUGHT THE PUPPY WAS DESCRIBED AS `SUBSTANDARD' BY ANOTHER REVIEWER.

THE POOR PUPPY TURNED OUT TO HAVE A VERY BAD PNEUMONIA AND SHE NEEDED TO BE HOSPITALIZED FOR 5 DAYS.SHE STILL THERE.

2 DAYS LATER ,I VISITED HER BUT SHE LOOKED LOST AND PRETTY SICK.I DECIDED NOT TO TAKE HER AND WENT TO THE `RAISING ROVER AND BABY'

AND TOLD THE OWNER(UNABLE TO CONTACT FOR 2DAYS FOR FAMILY EMEGENGY AS PER MANAGER) AND TO GET REFUND ON THE PUPPY AND STUFFS THEY GRABBED FOR ME.THE OWNER `JEFF' REFUSED TO GIVE ME A REFUND FOR THE DOGGY STUFFS WHICH IS CLOSE TO 450$ VALUE ,BECAUSE THEIR MERCHADISE ISN'T REFUNDABLE(HAVEN'T HEARD FROM THE STORE WHEN I PURCHASED ).

I TOOK THE PUPPY STUFFS BECAUSE THEY GUARANTEED THE DOG WOULD BE FINE.IN THE MIDDLE OF ARGUMENT, HE CALLED ME `BITCH'AND `WACKO' AND GRABBED ALL OF MY RECEIPTS AND PAPERS THAT THEY GAVE ME AND COMMANDED TO ANOTHER WORKER THERE TO KICK ME OUT AND REFUSED TO GIVE ME ANY REFUND AND PAPAERS.

AS SOON AS I CONTACTED TO MY LAWYER ON THE PHONE RIGHT IN FRONT OF HIM,HE SUDDENLY CHANGED HIS ATTITUDE AND STARTED TO WRITE DOWN OF REFUND CHECK FOR THE PUPPY AND STILL REFUSED TO GIVE ME A CHECK FOR THE DOGGY STUFF .I GOT IT AS A STORE CREDIT(ONLY HALF OF THEM,REST OF THINGS ALREADY OPENED UP AND USED FOR PUPPY).

AND I FOUND THEY POSTED THIS DOG ON SOME WEB SITE 250$ LESS THAN WHAT I PAID FOR.

PLEASE DON'T GO OVER THERE AND DON'T BUY ANYTHING FROM THEM.

THEY TREAT PUPPIES JUST AS PRODUCTS COULD BE MADE EASILY FROM FACTORY AND REPLACED. AT THE SAME TIME DON'T GO `EAST SIDE ANIMAL HOSPITAL' TOO.THEY BOTH DON'T KNOW HOW TO TREAT ANIMALS BUT USE THEM TO MAKE MONEY..

WORST EXPERIENCE EVER I HAD IN MY LIFE TIME .

WILL PRAY FOR POOR ANYMALS OVER THERE AND CLOSING THEIR STORE ASAP.

HE TREATED ME HORRABLLY AND I ALSO THINK THAT BECAUSE I'M ASIAN GIRL AND DISCRIMINATED .I'M IN THE MIDDLE OF CONTACTING USDA AND GOVERMENT FOR RACISM BECAUSE THE WAY HE TREATED ME THAT I'M NOT EVEN A HUMAN BEING.

I WISH PEOPLE COULD HEAR ME AND SPREAD ALL THIS STORY TO YOUR COWORKERS AND FRIENDS SO THAT THEY CAN LEARN SOME LESSONS SOON.

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Uscgirl

Joined 3 years ago

I highly recommend Raising Rover to any puppy buyer. I got my 2 pekingese puppies from RR about 7 months ago and they have been nothing but, " All Good". Tate and Frieda are a pair of sweet gentle souls with an appetite for flossies. They were clean and healthy from the time i took them home. i love the trainer they recommend, Tammi.They now do some silly tricks and I just love them.

Doesn't Recommend

Kbrand

Joined 3 years ago

WOULD NEVER GO BACK. Traveled all the way uptown in hopes of buying a dog.

The place smelt bag, some dogs looked ill and the staff was horrid.

Not sure how you are supposed to appear "serious" about purchase. I schelped from W.Village to get an attitude and be completely under-whlemed by the site of the dogs. They are kept in tiny quarters and the people who worked there had terrible attitudes. Cannot imagine how their awful energy does not rub off on the animals. Would much rather get overcharged somewhere else. Advertised one price and upon entering the store was quoted a few hundred more.