Smith's Bar

02/01/09

Horrible service and threatening staff!!! SIMPLY AMAZING FOR ALL OF THE WRONG REASONS!!!

by TNfan at Citysearch

This bar started out fine. While our server was slow and the beer selection was limited we were having an OK time and glad to be out of the cold. Things went south when the shift changed and our server made us cash out since she was leaving. We were ok with that and understood.

A grungy looking guy came over and asked if we needed anything. He didn't introduce himself or say he was going to be our new server. Actually, we didn't even know who he was. We didn't need anything at that time, so we told him we were OK. He never returned to check on us, so we went up to the bar when we wanted another round. After two plus hours of us serving ourselves, he actually came over and grabbed one of ours beers and told us to move to the bar since we were not letting him serve us. We explained we did not care who served us as long as someone did, but we were not going to move. He proceeded to tell us we needed to take our glasses into the kitchen and wash them ourselves. Then, he threatened to call the police, and finally, he took the beer and walked off.

Of course, we got a manager to come over because we were not going to be treated that way. It was not our fault he failed to ever come back by and check on us. The manager was minimally apologetic and returned the beer that had been taken into the back. She didn't give us a new one, it was the same one with the grungy guy's fingerprints all over the glass. She literally did not care that he had grabbed a beer off our table and yelled at us to move to the bar. There was no offer to make it right.

In a city full of great places to go I would never go here again. Find somewhere that is happy to have your business and will treat their customers with a little respect. Go somewhere with a manager who knows how to be professional and a wait staff who wants to wait on you.

• Pros: Still trying to think of some...
• Cons: Bad service; staff threatened us; I doubt they know what customer service is.

07/27/08

Not the same bar. Dont waist your time and save your eardrums!

by sheena708 at Citysearch

There was a change in ownership. The wonderful old fashioned " bartender's for life" are no longer there. I did not know this when I walked in last week. I visited this location 3 years ago and loved it. I could not wait to get back. When I finally got there it was complete dissapointment. The real bartenders were gone, the music was extremely loud and was being turned up even more by a customer at the end of the bar. This was a very sad shame.

P.S. I am the same person as "almam" that left a good review before. I truly apologize to anyone that visited this place based on that review. I did not know all the good of the old place was going to be flushed down the toilet.

• Pros: its the old location
• Cons: VERY LOUD and THE NEW PATRONS

02/28/08

Great for Live Music or just to hang out.

by night34 at Citysearch

It seems like whenever my friends and i are in NYC we seem to end up at Smith's at some point or another.

The drinks are not expensive for a NYC bar, and if your looking for a quick bite, the food is pretty good. I recommand the HELL'S HOT WINGS great bar food. The staff on a whole i would rate a B+.

They have live Music most nights, I have seem 3 different bands and i would have to say that all were pretty good. Also a plus it that they have alot of Flat screens so if you looking to watch a sporting event they most likely will have it on. I would have to say that if you want to see an old school NYC bar they visit Smith's.

• Pros: Live Music, lots of flat screens TV's and a old school look.
• Cons: only 2 bathrooms 1 for man & 1 for the women