NYC Veterinary Specialists

11/22/11

Wish I Could Go Back In Time

by JMoug at Citysearch

My sweet, beautiful baby was tortured and killed in this place, after I spent several thousands of dollars there on treatment (half my savings/enough for a downpayment on a house!). When I brought my dog in and he was under the weather after a small relapse, but relatively normal (with a good prognosis for recovery), and 24 hours later he was in critical condition and suffering, tied to tubes in ICU, injected with 9 very strong meds and miserable. My gut screamed that something was wrong and that I should take him out of there, but they kept telling me to wait as it could be "unsafe".

The morning I was finally going to take him home they told me his heart gave out and he died. Then I found out he had been given no nourishment at all the last several days before his death. I'm convinced he was over-medicated/starved to death. They even admitted more or less that this was the cause (another doctor just after he died), then changed their story.

Some of the nurses and staff there were extremely rude and callous. The doctors were polite and helpful, but that's business.

I can't help feeling my lovely, sweet soul, my baby would still be alive today if I had never taken him there. This has broken my heart and devastated me. I adored that dog. He had been though so much with me; he was the sweetest animal, and had a real "star" quality about him. Everybody loved him, except this awful place.

BTW, the Better Business Bureau gives this establishment an "F" rating. If ONLY I had known. My vet knew little about them, knew none of the doctors there, yet heartily recommended them. I'm wary now, and no longer sure what to believe in terms of veterinary advice.

11/12/11

BEWARE

by jc170 at Citysearch

I wrote the following review on Yelp. I heard from three people, thanking me for the honest review. One from the Humane Society telling me that the reason is that there are not more reviews like mine is because they have deep pockets and a lot of fake reviews. Two weeks later Yelp filtered my review.

BEWARE: They can do any procedure to your pet, but that does not mean they should. They performed surgery on my Friend's 17 year old cat. The owner spent 18,000.00. The cat was hospitalized for 10 days, and then had to be put to sleep. How does a caring vet suggest surgery for an animal of that age. The cat would have died without the surgery. But the owner was not advised of all the possible risks on an animal of that age. Shameful.

10/31/11

NYC Vetinary Specialists

by Scsugg at Citysearch

They misdiagnosed our dog. We spent $15,000 and our dog died. The doctors were constantly rotated so it seemed like we never saw the same doctor. we wanted our beloved dog to live so much, we would have paid anything. NYC Vetinary Specialists took advantage of our distress and gave our dog substandard treatment. Need I say more

10/24/11

Our Husky is doing GREAT!

by TimRNYC at Citysearch

Our Husky, Eva, has made a complete recovery after treatment for a malignancy under her tail. She underwent surgery, radiation therapy and chemotherapy. Dr. Karen Oberthaler was fantastic! Not only was she thorough and knowledgeable, she also showed a degree of understanding of our anxiety that we did not expect. We are grateful to Dr. Oberthaler, Dr. Kyles (surgeon), and the staff of NYC Veterinary Specialists for taking care of our Eva. She is alive and well thanks to them!

09/18/11

BAD HOSPITAL WORSE EMERGENCY ROOM

by BAD HOSPITAL at Citysearch

PET OWNERS BEWARE...READ ALL THE BAD REVIEWS for this place...There is a reason so their rating is low and so many horrified pet owners are posting here. This hospital has the worst emergency room and understaffed. Many people like myself have gone in with a pet and come out without one. You won't even get a phone call back and these are the only Vets that are so above it all don't give out their emails. Leaving money aside the Vet's here just don't care you are an Estimate to them not about compassion or medicine...I watched a two year old dog die in waiting room because the non english speaking pet owners did not understand how to sign the papers for the estimate so they refused to give the dog a breath of oxygen and it died. My dog was screaming in pain and they did not weigh it and thus the next day I was not able to obtain medication. Less than One Star

This other poster has posted this link for filing complaints

How to file a formal complaint.

by DeadPetsDoTellTales at Citysearch

Those with such unfortunate experiences may file a formal complaint with the investigative office: Office of the Professionals New York State Education Department, 163 West 125th Street, Room 819, New York, NY 10027 Tel: 212-961-4369 Fax: 212-961-4361 To download complaint form go to: www.op.nysed.gov/opd/complain.htm

It is your legal right to request from the hospital and veterinarian(s) a copy of your pet's full medical records, tests, xrays, labs, etc. and necropsy report if done. Preserve all records.